Where do i begin.I bought a used 2005 Ford Escape as is no warrenty and on the 4th day the check engine light came on.I called the dealer back and they said even tho i had no warrenty that light should not have come on they would set me up with another car and they would look at it so they picked it up on a Thursday night.The following Monday i called to check on the car and i was told the check engine light went off they were driving it around to see if it would come back on.About 2hrs later i get a call from the sales manager the light came on the problem is the main cataletic converter it would be $400.00 to replace and that the car was riding ruff and would not go above 40mph but they would split it with me.So i said yes and on Tuesday i got the car back day before i left for vacation.While talking with the sales manager that tuesday i picked it up we were talking about the car and he said yea when my son picked it up from you on that Thursday he could not go above 40mph it was riding ruff.Now the whole time i drove it with the light on it ran just fine but when he called me that Monday to tell me the problem he said then the car was riding ruff so he was lying because first he said it was running ruff on the monday they were driving it and then to my face he said it ran ruff the day his son picked it up so i knew then he was lying.So on August 31st we stop by Auto Zone and they check the code that is causing the light to come on and gave me a printout.Then we drive again back to the dealer and this time Tom the General Manager hooked his machine up to the car and says the cataletic converter they had put on was a bad one it had to be replaced.So he reset the code again and said someone will be by on Labor Day to drop off a car and pick mine up again.Not only did they not show up but they never called so when i called him on Tues he said oh yea i was going to call you.So they showed up on Tuesday August 6 2011 and picked it up again.Today Thursday August 8 he called me to say the problem is the right front converter it will cost me $1,600.00 for the part but he wont charge me labor.I said that was to high so i called two other Ford dealers and they said the price for that part is $1,250.00 with about 3.5hrs labor or ($406.00) bringing the total right up to the $1,600.00 he was going to charge me again that told me he lied to me AGAIN.I am having a friend who has worked on my cars for over 25yrs install a new one for $ 850.00 to $900.00.So i am telling everyone to stay clear of this dealer not only do they lie on top of lie but they are only out for your money. read more