I just had my living room and kitchen floors redone by Dunntavis flooring services, and they did an…read moreamazing job! From the start, they were super helpful, walking me through the different options and helping me pick something that fit my style and budget. The installers were great. really detail-oriented and obviously knew what they were doing. They took their time to make sure everything was perfect, and it shows. The floors look absolutely stunning, and they've completely transformed the space.

Great service very professional he's definitely only person i will call..will have him back to…read morefinish rest of my house.

Installation of flooring - boards cut too short at various places all around the room. Large Gap…read moreleft at foot of staircase, gaps under the door frames, flooring cracked in one doorway. Job was paid. Called multiple times and even made appointment with owner to see the job however, he never showed up! Sherrills Ford, NC

I went in there today looking at flooring and none of the employees were wearing masks or…read morepracticing social distancing with customers. I heard one employee actually tell a customer who was putting on a mask that "You don't need to wear that in here." Why is that, moron? Is it because you just want the customer's money, and don't care a bit about their health or well-being? COVID is present in Conover; I know of three people who have died of it in Newton-Conover recently. It is unlawful, scientifically ignorant, and completely disdainful of your customers to not wear masks and keep your distance. I will spend my flooring dollars elsewhere.

We couldn't be more happy with our new floors and team at Affordable Floors! When we first started…read morethe project we found that some of our floors were in worse shape than expected. Affordable Floors gave us great advice and worked with us to reschedule and resume the installation after getting the necessary repairs. The guys who installed the floors were professional and made us comfortable having them in our house! We highly recommend Affordable Floors!!

We needed some additional laminate floor cover added to a house we bought. The seller had added…read moresome, so we needed to match it and Affordable Floors was able to get the same product for us. The install went well. The problem came afterward when the new by-pass doors on one closet needed to be trimmed to the proper length to accommodate the floor guides for the doors. That's when we learned how defensive and unpleasant dealing with Affordable Floors in Newton can be. It is my understanding that trimming doors is the responsibility of the floor installer since the installer will know the finished height of the floor and the guides. Affordable Floors absolutely refused to do that final part of the job, claiming they would not touch new doors....!!?? (But they would trim old doors??) So the doors are swinging freely with no guides. The Hopkinses

​If you need any home repairs done, do yourself a favor and call Doug! He is hands-down the most…read morereliable and trustworthy guy out there. He's always quick to respond, honest and upfront about pricing, and completely fair. He even came out on a Saturday to help us out! He is our absolute go-to for all our home repair needs!! Highly recommend!

Great experience with this company. They were quick to respond, handled a schedule change easily,…read moreand was very efficient getting the repairs taken care of quickly. Would recommend and will use again in the future.

Great from start to finish! Responsive, easy to deal with, and gave us time to do what we needed…read morebefore we were ready to install. Definitely recommend!

Contracted with LL Flooring located in Hickory, NC. Per the office manager I was required to pay in…read morefull up front, but LL Flooring would hold the funds until we had a final walk through and I signed off on everything being completed to satisfaction. However, I never had this walk through and ended up taking 5 days instead of 1 day, that appears to be due to LL flooring's lack of transparency and communicating with the installers. When I contacted LL Flooring they had already released the funds to themselves and the installers, they did refund for the material but said I would have to take labor refund up with the installer and have been completely unhelpful with this process where the installers have worked with me trying to get this resolved. Additionally, in the beginning I had requested carpet to be installed but was told I could wait until the flooring was almost complete to finalize this and when I went to finalize which was after they released the funds, LL flooring added additional charges and said the installers increased their cost that ultimately doubled the cost originally quoted. When asked about this Jordan said the quote was only good for 30 days however I was never told this nor did I ever received the paper quote despite asking for it to be emailed to me. I reached out to Ben, the store manager on multiple occasions and was told he was going to look into it and get back to me, I have not received any follow up from them. I have contacted this office multiple times and keep being told there's nothing they see in the notes and nothing I (the customer) can do, they refuse to provide me with any contact information above their store manager that continue to dodge my calls. Now that I have filed a complaint, calls from my phone to the store go straight to voicemail but not when calling from a different number. Basically, these two employees will tell you anything to get you to pay and once they've been paid they do not care if you have any issues. I do not like that you are unable to speak to the installers to confirm pricing and after all this, I question if Ben and Jordan are being truthful in their prices and quotes. I would avoid using LL Flooring at all costs, at least this location.