If I could give a 0 I would. I attended NCCC in 2017. I filed for student aide through FAFSA just…read morebefore classes started. Several weeks later, I received a letter in the mail stating that I needed to sign the FAFSA form, which I had done electronically when I filed. But, I signed the paper that they sent and went online to sign again electronically. I was not informed until just before classes ended for the term that they needed my tax transcript. I sent an email to the financial office stating that it would take 10 business days to receive it and I would fax it to her as soon as I got it. Which I did. I received an email the next day saying that it was not received. I then emailed a copy to her. I didn't hear anything else until several months later when I received a call at my work, of which I never gave the college the number for, from a collections agency, saying that I owed almost $4000. I said that I did my part and the college was supposed to process my student aide. A few weeks ago, I received a letter from the collections agency saying that if I didn't contact them about paying the debt, that they would take legal action. I wrote a letter to the college stating all of the above information. Someone from the business office emailed me asking me to provide the proof that I provided the requested information and they would bring the matter before that Review Committee. I was able to provide proof of the fax,, but not the emails, because those were all trough my college email, which I no longer have access to. I just received a letter saying that they are unable to grant the 100% reduction because, they said, I was notified several times that I needed to provide the Tax Transcript. Which, I never received. Conveniently, they were not able to find the emails stating that I could provide the tax transcript late or that I had emailed it. But were able to locate some of the emails stating that I was waiting for the transcript. So, I now have to pay the full amount, or have it affect my credit score. I am extremely angry and disappointed with NCCC. I did my part and provided the information that was needed. They did not do their part and process the financial aide. And, then lied about their part in it. It is a disgusting practice and I would not recommend this college to anyone. Go somewhere that has some integrity!!

This was the best college experience of my life, I felt 100% supported and had no issues getting…read morequality help when I needed. I have since been to 3 more schools, slowly working on a BA, and not one other school has been as student focused.