Had 5 windows installed in our south philly row home this fall. Great experience from start to…read morefinish. Nice people on the phone and they scheduled a person to come out and do an estimate very quickly. Paul was nice, patient with all my questions but during and after the appointment via email. He got me the estimate quickly and then came back out again to do exact measurements for the final estimate. Again, just very helpful throughout the process. Waiting for the windows took a while so I think we did end up waiting like 2-3 months between that visit and getting them installed which was the only negative of our experience. Installation team was fantastic. I think there were 3-4 people there. Ed was in charge. Just nice guys, we felt comfortable having them in the house. Cleaned up very well. Everything looks great and very professionally installed. Kept us updated with some random things they found (rotting wood) when reframing the windows. Again answered questions anytime we had them. On time both coming and leaving. Cost seems reasonable for what we got and from speaking with friends but I'm no window expert. Planning on having them come back out next year to finish the rest of the windows. Good experience overall.

Emerald Windows has done it again -- another round of high-fives to both Louie & Ameon! I knew a…read morewindows update to my home would be beneficial, but I underestimated the overall impact. It feels like a major home renovation. And in a lot of ways, it was -- the last three windows that Louie and Ameon expertly replaced for me turned out to be fully rotted around the frames, unbeknownst to me. As with the previous job, they handled everything with extreme care and attention to detail. The house was again spotless when they left. I felt like I was in great hands throughout. Cannot recommend Emerald more highly, but especially these two experts on their team!

We had Zen Windows replace 19 windows in a rental property in Philadelphia. From the quoting…read moreprocess, size verification appointment to the one day installation - I could not have hoped for a better outcome. Now that the windows are 18 months old - I can tell you the windows have worked perfectly. Replacing 19 windows in a 140 year old home, I expected issues. They look great and open and close easily and reduce the street noise. I have had no issues and would use Zen Windows at my next property without question.

Fast Quote and I really like the windows and the new window sills. If you need Lead removal, make…read moresure to verify it at every call and step of the process, as some of those details got lost for our job. While this was a significant time inconvenience, overall Deb was kind and professional. I appreciated the candor of the first crew, and the excellent work of the final crew.

Amazing team!!! Blake came and got the initial measurements. Once I agreed with the price, the…read morewindows were ordered with 50% down and the remaining 50% after the job was completed. About 4-6 weeks later, Blake contacted me and scheduled for installation. Robert and his team did an excellent job installing the windows. I had a total of 11 windows installed on the first floor of my property in Nov 2023. They completed the job in 1 and half days. It could have been done in one day but the sunset in November didn't allow. Some of the pictures of the completed job are shown below. I don't have the before pictures but trust me, there's a huge difference. I will have them come back to complete the second floor in the first quarter of 2024. Thank you!!

I used Smart Shield to replace all the windows in my 101 yr old house (23 windows total - basement,…read morefirst and second floors, and attic) as well as my front storm door. The windows and door all look great and are a huge improvement over what was there previously. Robert was incredibly helpful with figuring out what I needed and answering tons of questions for me (as I evaluated ten companies and rated them all to determine who was the best one for the job). Smart Shield came out on top and did a great job! The installation guys were all incredibly nice and polite, especially Steve and Jimmy who came back on Saturday to finish after storms on Friday kept them from completing the job that day. I am incredibly happy with my new windows which are all clear and open and shut so easily that I have to remind myself not to push them too hard. My neighbors were so impressed with the job they did (and my spreadsheet evaluation) that they hired Smart Shield to do their windows as well. I highly recommend these guys!

He came out quickly and completed project in a timely manner at a reasonable price. I would use…read morehim again.

Adams Siding & windows did our siding amazing work was done…read more it looks great ,they are absolutely the best good workmanship

If you need anything windows/doors related, call Constantin. He was super responsive to my quote…read morerequest via email and gave us a thorough quote, explaining what he thought would be best to get done. Within the month, he was at our house for two days replacing all the casings on our upstairs windows. He worked diligently and impressively finished a large project over the course of two days. With that, the quality is impeccable and we are so impressed with his work. I wish I had more work for him. Don't hesitate to reach out to him, you won't be disappointed.

Konstantin was an absolute pro and was very affordable. He replaced my front door and storm door in…read morea day - I don't think he took one break! He allowed me to order the materials from Lowe's so I could get the reward points and he picked it all up at his local storefront. He painted the door to match HOA requirements. The whole project went smoothly and I would hire him again for any future door/window projects.

AVOID THIS COMPANY! Had flooring installed by them weeks ago and it is cracking already. They also…read moreinstalled a toilet which leaked a few weeks after the installation. Total trash company. One owner left the company and the remaining owner is unresponsive to issues.

He did a good job but never emailed me the receipt for the work he did which I needed for my…read morerecords. I texted him multiple times which he said he would send to me but never did.

Had 11 windows replaced. The service was excellent from start to finish. Everyone with the company…read morewas attentive, helpful and friendly. The installation went smoothly even with the snow and ice on the ground. My new windows look great and the price was very reasonable. I would definitely recommend!

4.5 stars, rounded up because of their customer service. Everyone I've spoken to along the way has…read morebeen professional, courteous, knowledgable, punctual, and forthcoming, from the folks who answer the phones to the sales rep to the installers. Really, everyone was a pleasure to work with. We called, they answered, and we got an appointment promptly and smoothly. Our experience then continued with Chris Burton, who answered all of our questions and was very communicative. He gave us a price for our two bow windows that was less than the other local company we got a quote from, and with a better warranty, and he seemed a lot more invested in our business than the other guy. We ended up asking them to do two bow windows, an additional five bedroom windows, and our back door, which was falling apart. Mike came out to measure and he was right on the dot, time wise. Their estimated lead time of ten weeks or so was about right, and then Mike and his team (Travis, Cash) came out to do the install, which they completed in a few days. The windows look great! And they seem quieter and way more insulating than the old ones. Hopefully they stay that way for a long time. My only minor complaints are that the guys trampled my flowers a bit and also gave us bow windows that are "deeper" than our old ones (they stick out past where the old ones ended). As long as they don't fall out or put strain on my house, though, I'm actually kind of enjoying the deeper window because I can fit more houseplants there. It does look a bit funny though (see photos). Also, we opted to stain the wood trim around the windows and the guys were kind enough to install the wood, wait till we'd stained the pieces, then come back to do the last bit of caulking. My dad told me, "If you already paid them, they're not coming back," but he's apparently never worked with a company like Thermal! Also, Danielle, their scheduler, was very responsive and fun to chat with. Overall, it was a great experience, and I'd recommend them to anyone looking for an honest company with good prices.

Invoice #11735 Team…read morehas been very professional. Fixed my sliding door and it's like new again. Reasonable price

Agent visited 5/27 and said the full replacement quote would arrive in a few days. Someone called…read moreand I expressed above. - she said she will take care of it. I also followed up with an email. it's now 6/6 and nothing. Seems the agent was only interested in repair quote even though the project is 15 units of high end windows. I mentioned the advertised 25% Memorial Day discount was generous and I would like to take advantage of the offer. Other companies were more responsive so I'm moving on.

Archer has been one of the worst and unprofessional companies I have ever worked with. I have been…read moreasking for a call back for a month now and I call once a week. No matter who takes your information to pass it on, Dave and his manager will never call you back. Windows were purchased through them for my dad's company for the house he was flipping. They originally quoted them a certain price to install the windows that were purchased. Since it's now my house and no longer being worked on by the same contractor, they won't honor that price. My contractor now has been calling constantly too for a call back. Would not use archer if I were redoing the house again. Worst customer service and beyond unprofessional.

Had a roof leak. House is 1.5 years old, in Cypress Ridge, Bluffton Sc. Archers Exteriors came…read moreout within an hour of my first call to them. Two polite professionals fixed the problem. This company is top notch and honest! Can't go wrong with Archers if you have exterior needs!

CONSUMER WARNING -- RESEARCH BEFORE HIRING THIS COMPANY IS…read moreOWNED BY L VINCENT LANE (license #Pa 129226), he previously was doing business under IVN Sound & Communication, LLC I hired IVN Sound & Communication, LLC for renovation work. The dispute went to binding arbitration through the American Arbitration Association (AAA). On January 20, 2023, the arbitrator ruled in my favor and issued an award of $36,868.31 against IVN Sound & Communication, LLC after finding that I had been overcharged and that work failed inspection by the City of Philadelphia. Case Number: 01-22-0003-3215 The arbitration findings included: * I paid $68,153.03 * Only $40,148.59 of work was deemed valid * Failed inspections by the City * Overpayment confirmed by the arbitrator The company was ordered to pay within 30 days. The judgment remains unpaid. I am not the only person who has reported problems with this operator. Others have left public complaints on consumer websites. I encourage anyone considering hiring to research reviews under the company name IVN Sound & Communication, LLC and the contractor's license number, PA 129226 before proceeding. Verify everything through court and arbitration records before you hire. furthermore, his assertion that I am a scam artist and tried to defraud Fannie Mae is unfounded and a defamatory statement, this is indicative of his lack of professionalism that I experienced.

Vincent did a great job and was very friendly the whole time. He was accommodating to my requests…read moreand seemed very knowledgeable about what he was working on and could answer all my questions.