There was a small mishap when painting outside and an employee of Glenns' was up some scaffolding and accidentally dropped a tin of paint when the handle broke onto my balcony and on my new outdoor furniture. Glenn made sure he met with me and saw the mess for himself and saw to it that it was fixed properly. His employee spent two days removing every last spec of paint and you would never know any paint was spilt at all. A lesser business man would not have been as thorough. It was an accident and I was mad at the time but I cant complain with how it was dealt with. They also did a lovely job on the painting :) Very professional and I would recommend. Have piece of mind that you will get quality work. read more