Just woke up today to find that First National had debited my account for an Escrow Payment that…read morewas to be deposited into my account, not debited from my account. I sure hope they do not think I am going to pay any associated overdraft fees with this transaction. I do not even have a bank account with these people. I do not know how they have the ability to debit my account when they are to deposit the Escrow payment into my account. I would not bank with these people if they can not even get something as simple as this correct.

Needed to order new personalized Checks from their selection of specialty checks. My preference is…read moreto pickup my new checks at the Bank. I was advised that it is not their usual practice, but they would receive my new checks and give me a call when they came in. Nice bank, nice staffers, and officers. The Customer Service was very good.

They've been my bank for years. Since it was NBA. Alot of good people work there and have been…read morethere forever. Very helpful.

Love my bank a LOT! Small town local connections. Great customer service. I have all my auto loans…read morethrough this bank. The app is also cool.

Quality employees and managers. Focused on Alaskan solutions. Got my buisness for life, once the…read moreAlaska USA went global credit union I switched and have been happy for the last two to three years , had one or two instances of overdraft, both times waived, truthfully a quality Alaskan bank solution.

Just woke up today to find that First National had debited my account for an Escrow Payment that…read morewas to be deposited into my account, not debited from my account. I sure hope they do not think I am going to pay any associated overdraft fees with this transaction. I do not even have a bank account with these people. I do not know how they have the ability to debit my account when they are to deposit the Escrow payment into my account. I would not bank with these people if they can not even get something as simple as this correct.

Horrible online and telephone service! The people in the Kenai branch pawn all responsibility off…read moreonto the 'Global' and act like they cannot do anything. If they cannot help customers, then that is ANOTHER reason to stay away from this money laundering organization. Do not support this financial institution where you are treated like a pawn and farm animal. Your money should be prized by a bank who holds onto it. Otherwise, why give it to them? We do not have to have local banks keep our money.

The mortgage loan customer service at this location is very nice and friendly. I have had a couple…read moreof minor mortgage payment processing issues handled very promptly by Denise Anderson. My mortgage was initiated in Anchorage, and that loan officer, Amy Miller, was fantastic for customer service.