I found this company through facebook. I'd been declined at a car dealers for finance in Manukau…read moreand needed a car for work. I don't have a great credit history so I thought I would get declined again but I got a message asking for my bank statements and licence and got approved the next day. Really friendly and helpful guy on the phone too. Got my car sorted, the guy even got me a few hundred of the price when he called the dealer.

This branch is located in a small shopping center across from the Botony Bay town center. There are…read moretwo tellers, so avoid peak times such as lunch, or just before closing. The staff here are quick, friendly and efficient. I needed to activate my new bankcards (look out Auckland I'm becoming official!) and withdraw some cash. In less than 7 minutes I had flash colored bills and bank cards with pin numbers. I did not notice if there were ATM's outside or not, guess I'll just have to return and get more money to burn!

''twas a couple of nights before Christmas and I was stressed out because my mother had sent my…read moreChristmas presents up by courier but due to the inner city problem of apartment living I couldn't just get my packages delivered straight to my house, oh no that would just be too simple! The kind people at the post shop here really helped me out, by suggesting an easier option of having it delivered to the post shop itself and I would collect it from there. The post shop not being far from my place, I was happy. The lady I talked too once I got there was so helpful, and found my parcels quick smart. She offered me a smile and a seasonal candy cane and I was on my way.

I have convinced my friends to switch banks purely because of the service and the simple handiness…read moreof having a post office at your bank. It's genius. In every one I have been to the staff are always so polite and nice and weirdly calm. Even during the chaotic christmas time when theres lines for miles. I am terrible at posting and postage and postal whatever. They always know what to do. And even more the other day I was so surprised when I went in to do a posting of something picked the packaging ripped it open put my stuff in it took it to the counter and then expected a simple transaction. And the lovely lady actually said to me oh no dear you can actually get a much cheaper option - and went on to show me how to work their products to the best of my value. Who does that! What company wants me to spend less on their products. It was so refreshing to get such lovely service. My local in Titirangi is especially awesome. A lovely older lady and a husband and wife team running it. It is the smallest little spot ever but still brilliant.

Gone is the black stallion and green branding of old, in with the new, blue ANZ at my local banking…read morebranch. Now that internet banking is the easy way to go I don't really pop into the bank on a regular basis however, what is great about the recent National Bank and ANZ Bank merger is that, aside from the colour change, things don't appear any different to me the customer. I am greeted by the same old friendly staff who are working hard behind the counter. They are still offering my family and I great personable service. My children are now old enough to play a more active role in their banking and they've been happy with the down to earth service the good guys at ANZ Glen Eden give.

I felt obliged to do a review of this bank because I found the service exceptional. It isn't the…read moremost exciting review but I was extremely impressed with the staff there that I felt they deserved to get some nice comments out of me. I went to this bank to deposit some money into a friends account. I wanted the money to go in straight away so they informed me that I could do this via their cash depositing ATM which is just outside their store. A staff member came out with me and stood there helping and explaining everything to me for about 10 minutes and making sure I was happily on track with what I was doing. They were very friendly and it was the end of the day too when most people have had enough and I was being slightly retarded not reading out the bank account number properly and not understanding how to put the coins into the machine etc but they were very polite and patient! 2 thumbs up Westpac Saint Lukes!

As of now...im finding it an extremely long wait for my debit card…read more I arranged to have this item couriered to this branch last week (for a fee of course), with me pop in to pickup and sign it. I have personally visited the branch since the confirmation that the item is on its way (by Courier) only to be told that it was not in yet... The staff member who served me on the day of my visit appeared puzzled that the card was still not on site given that enough time had passed for delivery (she kindly agreed to waive the Courier fee, yep! brilliant no prob, cheers). Update: Another day has gone by without any contact from the branch. Hmmm..hope the Courier guy hasn't misplaced or forgotten to deliver to the branch. Hope the branch contacts the Courier company to check what's happened. Hope they get back to me soon to just check in and give me a 'sitrep'. Hope i get a call about er...hope hope, hopety hope... This would not be too much of an issue usually however the reason it is an issue is - i have online purchases backed up some days now. P.S. Cards are issued in Auckland, I live in Auckland, plus i've paid a personal visit already, i shall now consider this wait - 'an extremely long wait'. Regards, Man in waiting