The customer service is terrible, I had no response unless I called and was not told when my…read morevehicle was ready. My son brought his truck in it was not looked at for more than two weeks, we ended up leaving without service.

I was having a hard time finding a place that does same day VA Safety Inspection for my son's car…read morein Blacksburg until I called this place. The young lady who answered my call was very friendly and helpful. They were able to get my car done within a couple hours as promised. I highly recommend this place.

I have had several outfits hemmed or altered and every time the results are perfect. I couldn't ask…read morefor better or sicker service. Everything is excellent.

I have been using Rose Tailor for quite some time and have been pleased with the turn around time,…read morework, and pricing historically. Lately though, if it is anything more than a simple hem, the answer is no. I took a one shoulder dress that needed a the single strap pulled up. She declined. Had a coat with the buckle that was loosening and in danger of coming off. She said no. After picking up a sewing kit, I fixed that one in my car in under 3 minutes. The latest was a dress that I wanted taken in. She said no but then offered to hem it for me--which I didn't need. I'm not sure what the deal is, but it hasn't been worth my time to stop there in the last 6 months.

I was a bit nervous about Firestone after I had dropped my car off right before closing to get a…read more coolant leak figured out seeing some of their reviews. I got a quote a little higher than I wanted, so I called around and it was about 200$ more at both places I called. As a female college student who has a mechanic for a dad, I had some questions I wanted to ask to make sure I wasn't being ripped off. When I called Firestone back to ask those questions, I spoke to a woman needed to put me on hold about three times to get answers. Finally, she came back and somehow the price had gone up about 40$. I asked her how that was possible and she said "I don't know that's just how it is." I asked her another question and she then proceeded to hang up on me, as if my car was not literally parked at the shop to be worked on. I immediately called back and a man named Matt answered the phone. Matt was more professional than the woman I spoke to and answered all my questions and listened to my concerns. I think due to the woman being unprofessional and hanging up on a paying customer, they gave me a discount which was very much appreciated. When I went to pick up my car, the woman then rudely questioned my discounted price in front of me. My discounted quote was upheld. Firestone was able to get me in very quickly and get the parts needed quickly as well. While I don't appreciate being hung up on for simply asking rather routine questions, every other staff member I spoke to was very nice and helpful. Thank you Firestone for taking care of my car and my wallet! And thank you too Matt as well.

If I could, I would give negative stars as I got an oil change and waited two hours. On the way…read morehome my oil pressure light was going off and I thought because I just got an oil change I didn't think anything of it. Come to find out the completely wrong oil filter was put in my car resulting in my engine to lock up and now have to pay for a brand new engine. Customer service was awful as when I called to ask what could be the problem the day of the oil change they said "I don't know what could be causing it" and not know the issue, let alone put a completely wrong oil filter in a car and letting the customer leave knowing it was wrong, what if it was your car?

The owner helped me get a formal fixed for my daughter. Her work was excellent and she was very…read morereasonably priced.

Fixed a poor alteration job on a bridesmaid's dress - perfectly!…read more She also made a size 12 lined, silk dress into a perfect 6 for me!

Mr. Craft is wonderful. He initially did not have any available units, but offered a waiting list…read more Once one was available he set us quickly and gave easy to follow directions to the unit. He offered advice on moving companies and was so fatherly with his sound advice. His units are clean and easy to access. I recommend him whole heartedly.

Bill Craft runs an excellent storage facility for a great price. I have rented two units at…read moreseparate times over the past ten years. The units are well maintained, the site is very secure with 24-hour keypad entry, and the access lanes are wide and paved. I'll never use any other storage facility.

Guy showed up, immediately assessed situation, fixed problem in under half an hour. Impressive.read more

Honest service, very helpful. Didn't try to cheat me and showed up on time. I would recommend them…read moreto anyone

I scheduled an appointment for a tire rotation and balancing. The expectation was I'd be spending…read moremaybe $60. Nope! I spent $0 for this service which was awesome. They offer military discount and support veterans which is always a plus! I defintely recommend them for the lower end servicing. Alignments might cost something because they utilize high-end tech savy machines for that but I think it's worth going to them.

Top notch service - they not only patched my tire, they inspected all others and did that…read morecompletely for free. When I am in need for a new set, they will be the first place that I will go to.

Wonderful experience!! My first time using this service but…read moredefinitely won't be my last. Angel and Sara arrived right on time and got to work quickly cleaning the areas I had requested. Their work and their work ethic is amazing! I'm very pleased.

I can't recommend Angel highly enough! I was really impressed with her even before she did such a…read morewonderful job on my house--which is anything but easy to clean. I admired how organized and professional she is, in running her business. You gan't go wrong with her.