We're one of the catering vendor in San Francisco Bay and had great pleasure working with Tangerine…read moretravel as a planner for a global cooperate client. Macayla & Hollice in particular are wonderful to work with. They're both very professional and puncture. And responsive even on weekend to expedite last minute request. Thank you.

Worst experience ever with auto rental in Porto and Lisbon. Meet and Greet to take you to offsite…read morelocation was a time wasting disaster. DO NOT DO BUSINESS W TANGERINE.

I contacted East-West Tours as I live in Bothell and was referred to "Nick" Neeraj Anand for a…read morepersonal tourist trip to Chandigarh, India. This was my 1st international trip so I was completely inexperienced, but bold, as a female willing to travel alone. I needed a real expert to guide me. I was grateful to have found Nick! From help with selecting itinerary and handicap wheelchair assistance needs all the way to checking on me during actual layover times, assisting with boarding passes and seat selection and meal choices, let me say Nick was "spot-on"!!!! I cannot recommend his service any higher - top notch - A-1! His guidance and travel knowledge was invaluable and I will certainly seek him out again on my next trip to India or elsewhere! Thank you nickanand6@ g mail for a life changing adventure

Did extensive reseach and contacted them about a published tour with a side trip to Poland. I got…read morea snotty message back from "bobby" that they did not have anything on those dates and that they had given me what was available. I asked them to clarify we were discussing the same tour as I took the dates directly from their site. Even snottier return email full of highlights and captilization that the dates I was requesting were wrong. I provided them a screen shot of their site with the dates I was requesting and told them the dates they kept highlighting for me for a trip three weeks earlier would not work. And, perhaps they should update their site. No response, no offer to help find another trip, just snarkiness. THIS agency exemplifies why I rarely use travel agencies! Had them in my sights for two seperate trips; their lack of professionalism steered me away.

First thing I want to mention is that I am not what you would call a seasoned traveler. In fact, I…read morehadn't traveled anywhere for over 13 years, and never had traveled without additional family members. But I knew that for our honeymoon we needed some additional help to book the trip of our dreams. When I first contacted Totem Travel, I did it through e-mail and talked to the manager Linda. She was extremely helpful and answered all of my questions. After a few inquiries over e-mail she told me that it would be best if I came into the actual business to discuss details and possibly book the trip. When I first went in I met with a woman named Patty. She was beyond helpful, and was more than catering to the fact that I had no idea what I was doing. I felt as if I was in really good hands so I booked our honeymoon with Totem Travel. As the months went passed Patty was able to continue answering all my questions and helping me book additional details for our trip. Sometimes I would stop by Totem Travel to ask additional questions or confirm other details and even after months I would walk in and Patty would recognize me right away, ask me about how my work was going, remembering every detail that I had ever told her. It is great when a business these days can have that extra personal touch. I wouldn't even have to remind her who I was ever, because she was always one step ahead of me. We just got back from our honeymoon a few days ago and every little detail that I had discussed with Patty went exactly as she had said. She had requested to the hotel that we get a hotel room in a certain area and we did. She made sure that we sat next to eachother on every flight, and not every couple was that lucky. The trip was exactly what she had led my expectations to be. And it was the absolute perfect honeymoon. Upon arriving back I even received an e-mail from her asking how it went and wanting to see pictures. :) I would recommend this business to everyone!

We usually book our own travel arrangements but decided to go with a travel agency since this trip…read morewas for our honeymoon and we wanted to make everything as simple as possible. I found Totem Travel from their online reviews and sent them an email. Patty emailed us back and she was great to work with. We told her we wanted somewhere in Mexico on the Caribbean side and adults only. She found a few places for us and have us pricing for a week long trip and then some details about the different resorts. We even compared prices between Totem Travel and if we were to book it all ourselves and it was close to $500 cheaper to use Totem Travel! We ended up choosing a resort in Playa del Carmen that was right on the beach and had an adults only and family side as well. The trip included airfare, transportation to and from the airport and the stay itself. We are now back from our honeymoon and the resort was great. Patty did a great job working with us and I have already recommended her to family and friends.

If you are in Woodinville and are looking for Allure Travel, this is it…read more I have worked with the folks at this location for quite a few years, and have always found them smart, friendly, helpful and low pressure. In particular, I always call Ann because she give us so many options for flights and flight times and opportunities. She helped clear up some oddities with flights in and out of European destinations, and has made sure that our west coat flights to pretty much anywhere were on the airlines we preferred, with the seats and price we wanted. And no pressure. If something didn't fit right, she'd keep looking. As for the rumors that travel agents cost too much, check out the extra fees you are getting when you book on your own. I'd bet they are no different. Definitely my first go-to when we are ready to head out of town!

WORST VACATION OF OUR LIVES!!! We contacted Cruise Holidays of Woodinville when considering a…read morecruise for our family of 3 (myself, my husband, and our very busy 16-month old.) We initially contacted this company asking if they could book our air, hotel and cruise, and let them know that our 1-year old would be traveling with us. Our primary concern was determining if a cruise would be appropriate for our 1-year old, and if so, could they help us choose the best vacation? (Seemed logical to us...we told them we wanted to spend the days playing in the pool, the evenings at the on-board entertainment, not have to plan where to get our meals, no cars to rent, etc.) All 3 of us made the trip out to their Woodinville office and met with Marybeth in person (a 3rd generation travel agent and literally incapable of making a mistake), who said that a cruise would be a wonderful vacation for our family, and recommended a specific Royal Caribbean cruise. She informed us that our 1-year old would be considered a full-priced passenger and be charged the standard "3rd person in a room" price. This seemed questionable to us, but Marybeth assured us that it was due to the fact that the ship had "extensive programming" created especially for his age group. Bonus, right? Marybeth helpfully suggested that many of her clients knew how to book their own airfare through an online site...would we like to do that as well? (Um, sure...) She also promised to look into hotels in the cruise departure city and get back to us (which she did...after I reminded her several times) so we could book a hotel online ourselves as well. We ended up doing our own research and choosing a wonderful hotel...not one of her recommendations. So, on to the cruise itself... Next to EVERY pool (including the kiddie pool with 4 inches of water) were signs posted stating "no un-pottytrained children allowed". What? Maybe Marybeth doesn't realize that 16-month olds are not pottytrained (yep, that's right, babies wear diapers), but there went her acknowledgement that we could spend our days playing in the pools. Well, at least there was the "extensive programming" designed especially for our child's age group, right? A 45 minute activity at 8am, a 30 minute bedtime story at 6pm, and...that was it. Definitely worth paying a full-priced fare for our little guy! Sure glad we booked through Marybeth, she knew exactly how to get our family the most out of our vacation! Our little guy LOVED climbing up and down the stairs, walking up and down the ramps in the cafe, and pointing at the pools that he wasn't allowed in. We would have had more fun vacationing in an office building. We spent a miserable week unable to enjoy any of the shipboard amenities that all 3 of us had paid full priced fares for. The ship staff said they had no idea why our agent booked us on the cruise, but suggested we go on a Disney cruise next time. Don't waste your time and money with Cruise Holidays of Woodinville!!!

My husband and I have taken four cruises with the help of Marybeth at Cruise Holidays in…read moreWoodenville, WA. All four were fabulous. Marybeth was so helpful on all of them. Her knowledge of the places, Mexico, Caribbean, Hawaii, & New England/Canada was extensive. She helped us each time pick out a great cabin location and suggested sites NOT to miss. I have referred two other couples to her, One from AZ. like myself. And my cousin in WA. Right now, we are planning a cruise to the Mediterranean in Sept. 2015!! She let us know which cruise line & ship she thought would be the best for us. also, let us know when it was great pricing. Also helped book hotels before & after the cruises in port cities. Love cruising and Marybeth at Cruise Holidays!!

Morocco had been on my must-go list for a very long time but with so little time to plan or do…read moreresearch, ArcheoAdventures was a godsend. The tour was very well planned.... I am amazed at how much of Morocco we covered and was still managed to get a taste of each city we stayed in. Every time I saw one of those giant tour bus with 30+ people I was so thankful I was traveling with a small group of like minded travelers. I am looking forward to doing their other tours.

From the owner: Our business provides boutique small-group adventure tours to the Middle East and North Africa.read more

We have used Mary Valle to plan out and book several trips for ud, including a few weeks in…read moreIreland, and a couple of trips to New Zealand. On one trip she spent considerable time in arranging and then booking a number of B&Bs and Farmstays that we had already selected on our own, as well as interesting hotels. She is always available while we are traveling to make itinerary changes, or book additional accommodations, events, or specially accommodations, as well as airline changes, train tickets, ferry reservations, and such. After using Mary for a few trips she became rather intuitive about what we like or don't like. We wouldn't consider traveling without Mary's assistance. She is always just a text away. Dick and Paula Chase

I have used Mary Valle twice for our travel advisor and I will, indeed, reach out to her again for…read moreour next trip. Most recently Mary helped us plan and execute our trip to Italy. Our trip to discover my family in a small hamlet in Italy was magical. Mary was sensitive to our needs and chose an excellent driver who was prompt and courteous. We were not sure what to expect and when we got into this vintage 1600 town with just one commercial building; overwhelmed with the friendliness, and we ended up being there for almost 5 hours! When planning the trip, Mary listened to our needs and suggested 3-4 hotels at each place we stayed. She suggests hotels that cover a wide price range, so we are free to make the decision that suits our lifestyle and budget. Mary organized various transportation methods, including a train transport to Naples. Mary is someone I trust for suggestions to make our trips meaningful and stress free.

It was very bad, Lots of black holes everywhere. All though, I did have fun bouncing on the bed it…read morewas very springy and i loved wresteling with my uncle. But, it was still very hard to move after this experience, I was very very sore from all that movement and bouncing.

The overall experience was pretty bad. We booked a hotel that turned out to not be available. We…read morewere then offered horrible options in the outskirts of the city. We eventually settled on an acceptable hotel option with a small additional cost. When we arrived we were told that breakfast was not included, although it was expected and in our contract. I reached out to my agent multiple times but they never responded during or after the trip. The hotel was acceptable but lacked many basic amenities like drawers, ice, an iron, mini fridge or coffee maker. The location was the best part about it. Close to a large train hub and lots of restaurants. I can't rate the breakfast since it was not included (although we expected it to be). We were repeat customers but will never use this service again as there was no savings (could have just booked the hotel and flights ourselves for about the same cost) and the service was non-existent.

I went on the "Mt Rainier Highlights Tour" with a group of around 20 people. Our tour guide was…read morethis guy with a cool beard named "Lucas". He was a little late, but he made up for it with how much of an interesting character he was. Throughout the journey, all the way up to stopping at Elbe on our way out, he talked our ears off, but I could listen to that guy talk all day. He told us historical info about Rainier, stories about his personal life as well as previous experiences doing the same tour I went on. Very open to questions too! Took us to Fred Meyers (Kroger) on the way to the park so we could buy some lunch. Showed us all the cool spots to take photos, was very clear on times to meet back, where to go, and even gave us his phone number in case we needed it for something. Since I went during early april, there was still a lot of snow on the ground. Lucas provided all 20(or so) of us with these shoe attachments called "microspikes", which allowed us to walk on the snow/ice covered ground with relative ease. He even made it work for someone with small feet (a kid). Told us over and over to drink water & be safe and whatever else. So uh, great guy, great amenities, great info, great experience. Overall 10/10.

Cory was our guide and great. He was really funny and helpful, also knowledgeable! On time pick up…read moreand overall great time.

We recently returned from a 12 day private tour of Iceland, couldn't be any happier with Dora Rozet…read moreat Nordic Saga and with our guide (now friend), Kári Haraldsson. We travel a lot but have very rarely used a travel agent. This was going to be a more complicated trip, though, as my wife has difficulty walking and we really wanted something more in-depth than the big tour or cruise companies could offer. I researched a lot of travel agencies that specialize in Iceland and Scandanavia, had in-depth discussions with the four front runners. Nordic Saga was an excellent choice. After discussing what we wanted to see, date options and especially my wife's limitations, she put together the perfect itinerary. I don't think any tour could have given us a more in-depth and satisfying Iceland experience. I was thrilled with Nordic Saga's professionalism and reliability and with Dora's skill and responsiveness. We're especially thrilled to have been able to work with Kári, I can't imagine a better tour guide. His warmth and friendliness, his genuine drive to customize our experience to our liking, his flawless accommodation of my wife's limitations and his comprehensive knowledge of Iceland was far beyond anything that we expected. I would recommend Nordic Saga without reservation for anyone planning a northern European trip, and would give Kári my highest recommendation for anyone interested in a more personalized Iceland experience.

I have been usen Nordic Saga Tours for more than 2 decades for my personal and businesses travels…read more Bobby had saved the day for me many times with booking last minute flights and making reservation changes. He is always going out of his way! He took so much stress out of my business travels, especially in the past 2 years. I do all the business travel bookings through Bobby. Thank you for all of your help and an excellent customer service!