Usually order at least once a week from these guys as the price is good and the meals are usually adequate. Tonight however I have just ordered for 6 people, quite a substantial order as we usually do, at only 8:40 and to be honest I am disgusted at the lengths this company will go to make an extra £3.50. Delivery is usually free as we spend a decent amount, but because it has snowed today, (bearing in mind most of the snow has now melted and it is just slush) - they made a point of asking for a "couple of pound more" when questioned about this they said it would actually be £4 extra. It is not the cost that is the issue, it is the principal that an average quality takeaway service feel that that can request the price of an additional meal just because they have to deliver it on a day that is has snowed. Absolutely ridiculous. Poor excuses when questioned and poor customer service. Can't help but think that they are just another 'money comes first' Indian restaurant; and let's be honest, in Birmingham there's no shortage of those! If your local then go ahead, if you have another choice? I would use it. Congratulations golden balti on losing a very regular customer for the sake of £3.50 read more