Hello all, my name is "idiot"... I'm another one who David has scammed. I fell for his sales talk. He was so convincing. I had been asking about a couple of machines that I was interested in. The day after Christmas he calls me. He says he's working from home and wanted to get back with me to answer my questions on those machines. We talked & he explained things. He convinced me that I would not be sorry, so on and so forth. I had taken out a personal loan from the bank about a week before so I could get my dream machine. I paid him the money over the phone from my checking account. I have to say he shipped it very fast. I paid him on the 26th He shipped it on the 27th I believe that was a Tuesday and I received it on Friday. I was so excited. I couldn't wait to get it put together. My son and grandson came over Saturday to put it together for me.. With no directions except Chinese and a David video that didn't show everything, They got the table and the machine together. Sunday my son came back over to assemble the foot pedal to the rest of the machine. Which was really crazy because there was no videos or anything on that. My son, thankfully is smart. He figured it all out and we got it together. The first time I turned it on to play with it and figure it out excited me. I finally got my industrial walking foot sewing machine! And now I can sew things that I could not even think about before. I put my material under the foot and pressed the foot pedal and away she went. I'm happy I didn't have my hand in the way because that machine was going 90 to nothing. I try to read through some directions that I found on the internet that were in English. But not for my machine.. I noticed that my machine had a different face & buttons on the computer program. I looked at David's videos and my machine was minus a few other things that it was supposed to have. I called David. He says he will call me back. He never did. I sent a text and picture showing the difference. He never responded. The next day I sent it all again to messenger. He never responded. I also sent it as a question on his shop site. No answer. I sent a text the next morning telling him I had believed in him. It is so sad that he has let me down. He text me back saying "it is 6am here. I will call you back. I'm still trying to get help with my machine or my money back. All I want is answers. But David will not speak to me.. No one at his business will speak to me. This is how my story is for now. Still waiting. I hope & pray we all get our money back or machines fixed or receive the correct machine. Also stop people from buying from them and getting ripped off. read more

Once your money leaves your hands it's gone. Don't expect a refund or any customer service. GoldStar Tool are thieves and scammers. Placed an order, was charged for it, then I immediately canceled the order because I found a better product for a better price from a real distributor. Obviously this was no fault of GoldStar at THAT point. I was told over the phone by their "service" rep that my order was successfully canceled and would be refunded. Now after almost a month and many emails and calls to the incompetent service department I STILL HAVE NOT BEEN REFUNDED. I've even spoken to the owner and he just mumbled something incomprehensible and says the same thing the "service" team says. They have assured me that I've been refunded, and even claimed to have "pushed" a refund through while I was on the phone with them. I have no recourse since there was never any emailed confirmation of my cancellation, and now it's been almost a month of dealing with this. I called and emailed again yesterday and today and got more of the same "your refund is coming". Not to mention that their customer "service" person Lupe starts giving me attitude and talking over me while I'm trying to express my frustration with the situation. I work in customer service, I deal with people all day and I get it but that's just pitiful. Now basically all I can do is try to warn others to be careful doing business with these absolute cowards. Just save some money and a headache and don't do business with these lying thieving scammers. Also don't put any credibility in the ResellerRatings reviews they so proudly show on their site. That review site is itself a scam that bad businesses use to dupe customers. Notice the plethora of 1 star ratings on TrustPilot, Better Business Bureau, Google, Yelp and other reputable review sources. read more

Hey, I know it's 1 o'clock, but please resend those links Also, remember, you told me you were calling me Remember, you told me you were emailing me at least five times Remember, my girlfriend told you we would be there on Friday not once did you say you were not going to be there? We had planned around this for a week now. Again, going home without product in our hands so we can get this ball rolling. Remember, we told you we were building hats cowboy style (sent me a shoe machine, red shoe club vibes) Remember, you picked the machines we trusted you Remember having two machines sitting here if I put $3000 into crypto or the market and day trade it every day you have to understand money sitting not good for any religion Just refreshing your memory I am the consumer and this is what I've been through. I'm not saying you're not trying to help but your communication skills are at question here And my help looks a little different because I'm an action guy not a words I have four kids too, and usually when they did this much activity I don't usually type it out and tell them what they did. I just send them to their room and let them dwell on it. Most people would usually just sit their 80 employees on yelp and destroy somebody but personally, I'm a good guy and I'm still trying to communicate properly but you make it hard with the bad behavior if you know what I mean Respectfully, I am sending you this because my spirit fights for the right and me not telling you this you would've never had growth from your experience and will continue to have the same experiences This guy gives the J E W S a bad name. Blamed being at a place where they sit against God, his reason for bad behavior and stealing money. read more

Goldstar's (on line name of Golden) prices are great, but I wouldn't buy a thing from them. My order of a #12 Grommet die for their press (purchased previously) was delivered on time, but when I went to use the press, only half of the grommet was crushed. We made about 10 attempts to use the die, meticulously following the instructions, but it did the same thing every time. I contacted the owner by phone and explained the problem and followed up with photos of the die and the crushed grommets. I did not hear back for close to a month. I called and left a message. No response. A week later, my husband called and the owner did speak with him but was abrupt and short. We agreed to ship the die back to him, at our expense. I shipped the die and requested a signature at delivery which I got, so I know he received the die. A week later, still nothing. My husband called again, and was told that he had the die but needed to look at it. My husband called several more times speaking to the owner, David. Each time David said he would call back. Not once did the owner call us back or respond to numerous messages left for him. When my husband at last spoke to the owner, we were promised that he would either fix our die or send a new one. We have still heard nothing further. So I own 100 #12 Grommets (at least 10 of which are now unusable due to being crushed by the defective die) with no way to apply them to my drapes. Their prices and delivery look great, but be aware that if anything goes wrong, you're completely on your own. The owner will lie to your face and do nothing to resolve any issues. I would hate to see anyone else have this experience and flush their hard earned money down the drain the way we did. read more

Stay away from this company! The owner "David" is extremely rude. I bought "JUKI DDL-8700H Industrial Sewing Machine with Stand,Servo Motor &LED LAMPS USA" for $719.99 on Oct 18, 2018. It took them forever to ship it out.I had to contact them on the day it was guarantee to be delivered and the girl answered the phone. first she lied said that it was already shipped out. then still no tracking number then i had to call your customer service next day again and she it will ship out soon. it ended up shipping out 2 days after i was supposed to receive it. There is 3 box to be delivered. One box was delivered on 10/29/2018 finally. and then the other 2 boxes was delivered 5 days after that. Then i tried to return the item because i have such bad experience with them and they ignore me and didn't want me to return. I had to file with ebay to be able for ebay to force shipping label from seller because they didn't want to give it. https: www.ups.com/track?loc=en_US&tracknum=1ZV29F470363138072&requester=WT/trackdetails read more

Thanks to David and his staff for supporting the "Prison Bears" program in Washington State. Inmates make "teddy bears" for children suffering trauma, in orphanages or homeless. The inmates receive now pay or benefits and all sewing supplies, sewing machines and fabric is donated. Thank you again....your wonderful read more

I have fully paid on eBay but they refused to send the Items because of shipping cost. unprofessional - -