Very efficient, our home always looks spotless. We started with a deep clean request, they came and…read moredid an estimate and we were easily able to schedule it in. We plan to work with them long term!

We had biweekly cleanings for 5 months, and things mostly went very well. However, towards the end…read morewhen the owner didn't accompany her husband and the other employees they weren't as thorough with cleanings (spilled cat food and didn't clean it up, didn't vacuum cat hair on the stairs). We overlooked it as the owner would still come with them about every other time and things went well when she was there and the rate was good. However, the last time they were there they left the house and completely left our back door completely wide open and our cat got out. This was a huge oversight, and when I reached out to the owner about it she responded by saying that her husband said we would just leave our back door like that, so it was on us. Unfortunately, we couldn't move forward with using them regardless of how thorough she had been because when her husband was here he wasn't thorough and lost our cat (luckily we found her later that night), and he also didn't even respect us enough to own up to something he did or apologize, so we didn't feel comfortable having him in our home again.

Excellent service! The team did a fantastic job cleaning the house. Everything was spotless and…read morethey were very professional. Highly recommended.

Great experience with Caro!! Quick response time and fabulous work. I loved the attention to detail…read morethat they use throughout the home! The house cleaner folded up everything. I especially loved that the cleaner organized my countertops. I am organizational challenged! So the two house cleanings I've had have helped me arrange my home!

I HIGHLY recommend America Cleaning Service and Elsa America Ortiz to anyone looking for a…read moretrustworthy and exceptional house cleaner. I cannot say enough about how excellent their service is. Their reliability, professionalism and attention to detail are outstanding. I LOVE the shiny surfaces and crisp, clean smell that greets me after their visits. It makes me feel like I have walked into a model home. You will love them.

Absolutely love Elsa and her team. She is a woman who cares deeply about her work, her clients and…read moreher team. We've been blessed to have found them and they've been our regular cleaners for over two years. Regular cleaning includes her and another person (for our family it's usually Edilma, just as detailed as Elsa) and deep cleaning is a team of three. Fridge, windows, inside ovens and microwaves, and if you have a steam cleaner she'll use it. She always has a smile in her face. She tries to understand the kitchen organization and keep to it, and nothing is ever thrown away.

I'm starting a new job in SSF after having my second child and will need help with cleaning. Patty,…read morethe owner, was very quick to respond to my inquiry and came out for a quote within a couple days. While TLC wasn't the cheapest quote I got, I'm glad I hired them. Lorena came over earlier today and paid great attention to detail in the cleaning - including dusting baseboards and the ceiling fans. It was such a relief to come home to a clean house after a hectic first week.

Good communication, so far service has been good, price was reasonable. The owner herself came out…read moreto evaluate the location and worked with me on scheduling. She also offers different ways to pay, which is nice.

Dude just look at my photos. I am so, so, so happy…read more I'm not sure what level of service is normal since this is my first time using a cleaning service, but I wouldn't hesitate to recommend these folks to anyone. My place was decently clean/livable but disorganized, so I didn't know what to expect, but I certainly didn't expect such an amazing level of detail.

Broke 2 pieces of my furniture cleaning and ghosted. I think the customer experience could be…read morebetter.

It's easier to book a large cleaning company, but with everything going on right now, I think it's…read moremore important than ever to support small immigrant family businesses. It takes trust on both ends -- but when it connects, it feels so good. That's exactly what we found with Johana & Moncada. This was our first time ever hiring cleaners. With a new work commute, we simply no longer have the time or energy to deep clean our place regularly -- we needed help. After a lot of back and forth, we finally gave them a shot, and we are so glad we did. They are incredibly attentive to detail and bring such a warm, trustworthy energy with them. They cleaned every nook and cranny, and my wife was overjoyed with the results. We had a hard time reconciling hiring cleaners at first, but knowing that we're supporting a local, small immigrant business that does an amazing job -- and that we can genuinely trust -- means the world to us. We're sticking with them for the long run. If you're on the fence about who to hire, give them a chance. You won't regret it. Highly recommend!

Excellent top quality service! These are professional young…read morecleaners and they come prepared and start immediately. Reliable honest folks just there to clean and super helpful. I was lucky to come across them. I was very impressed super fast and super clean results. The entire apartment was immaculate, shiny, and sanitized head to toe! Excellent work! Im already going to ask them to do another job for me in a different apartment they are legit that good!

Laura and Mayelis did a fabulous job cleaning my house and working around me having to move my dogs…read morearound. They were professional and both worked so hard. They paid attention to each detail I requested and beyond! I look forward to seeing them again. Thank you!

I had a great experience with Lotus Cleaning Services and will absolutely be using them again. They…read morewere quick to provide a quote, super responsive throughout the entire process, and very easy to communicate with. Before the cleaning, they took the time to talk through my problem areas and made sure everything was clearly understood. The cleaners themselves were fast, incredibly thorough, and did an excellent job overall. The space looked noticeably better when they were done, and nothing felt rushed or overlooked. If you're looking for a reliable, professional cleaning service that actually listens and delivers, I highly recommend Lotus Cleaning Services.

I really appreciate the professionalism of this company - quick responses, talked to a real person,…read morereceived automated notifications/confirmations, and online agreement for services and terms. It's refreshing to see a company with good processes and follow through. About the cleaning, Kathlin did an amazing job cleaning our rental studio. She was friendly, good communicator, confirmed what would be cleaned, and completed the work on time. Looking forward to have her come back again!

They worked so hard on our move-out cleaning. What a fabulous and committed staff! The house was a…read moremess and no matter what, they did their best,