3 men came out. 2 brothers and their Father. They were very nice. They did some Bee remove, swept the chimney, vacuumed it out and inspected it. Prices so much better then other Chimney Cleaners near the city where my other hope is. Before leaving left us some pamphlets about chimney care, smoke detectors, home safety, and chimney caps. All ready for winter season :-) read more