My experience with MetroHealth has been excellent. It is the only hospital system I use in this…read morearea and I recommend it to everyone. I have been seeing doctors in the MetroHealth system - including at the hospital - since 2011. Because I have a chronic condition that affects many different areas in my body, I require a lot of specialized medical care. I have seen positions in many departments and I have had testing done in several areas. While I have experienced a couple of bad eggs, the vast majority of the MetroHealth positions, nurses, and other medical providers have been professional, excellent at doing their jobs, and compassionate. Let's face it - healthcare is a tough industry to work in and being a patient isn't exactly a piece of cake either. The pandemic only made it harder. However, I have consistently received good care (as has my spouse) regardless.

The parking is ridiculous and very unsafe. Women should never attempt to come alone at night.read more

Staff late continuously late with pain meds nointention on fixing the problem. Keep doing it.read more

Our family travels to the Cleveland Clinic for all of our critical or complex care. We travel from…read moreseveral locations in Virginia, central North Carolina, and the Florida panhandle to the Cleveland Clinic because we trust the doctors we have seen at the Clinic. Family members from states other than Ohio have trusted the Cleveland Clinic Main Campus with major heart surgery, intestinal surgery, back surgery, and other abdominal surgery. We trust our lives and our loved ones lives to the Cleveland Clinic Main Campus. I'm not sure there is a higher compliment.

I have never used St. Vincent as a hospital, but I eat lunch often in their hospital. They are 5…read moreminutes from my office. My coworkers and I adore their salad bar. You can pack on the salad for under $5. They have a weekly menu to take with you or you can print it off from their website. They have many options besides the salad bar... fish-breaded/fried or baked, burgers made to order, veggie burgers made to order, a daily soup, prepared sandwiches... it is a nice change from fast food or an expensive restaurant in the area. The fresh choices always get my attention. Most hospital's cafeterias are full of canned vegetables and applesauce... bravo! Thank you for the great work lunches. You will need to park at a meter, my coworkers and I carpool and this makes the parking easier. I have never tried their breakfast foods, but my coworkers claim it's fabulous and tastiest in the area... the French toast and grits are their favorites.

When you think of going out for breakfast, lunch, or dinner; a lot of people don't even consider…read morechoosing a hospital cafeteria as a local dining option. However, Health Concious Diners will be pleasantly surprised at the low prices; the low salt, low fat, gluten free menu variety, and the tasty food selection. My favorite dishes are: the daily variety of hot soups (and salt free Keebler crackers), the Salad Bar, the grilled Hamburger and Turkey Burger station, the Pasta Dishes offered and their delecious Hot Wings. Additionally, for breakfast, I enjoy their French Toast, Scrambled Eggs, and Hot Grits (which are some of the tastiest in the downtown Cleveland area).

My partner was taken in for back surgery 4 days ago. The day of his surgery I sat waiting in ER for…read moreover 9 hours with no communication as to what his progress was. I had to finally flag someone down to get any info. They wanted to keep him overnight and they've kept him since. The surgery took place on Thursday & it's now after 4 pm on Monday. He keeps giving me time frames he will be released then hours will pass and he tells me they claim he's not ready. He just wants to come home and we want him home. I've now had to take off 2 days of work and I just keep waiting and waiting with no real answer. My guess is they're trying to milk the insurance company for all they can. Despicable. I've never felt more ignored like I have with this hospital. They're totally incompetent. AVOID. AVOID. AVOID.

I'm thankful to have Lutheran Hospital so close to home. It's a smaller hospital, and I've always…read morehad good success with being seen quickly -- through the emergency room and with normal appointments. The staff are so kind and helpful, and the place is always very clean.

The 5 stars I gave was for one pre-med if Im not mistaken by the name of Calvin Vuong. My son was…read morevictorious attacked by our family dog. Tear my son's face open I have had a very traumatizing experience with University hospital so my anxiety was at an all time high. However this young men comes into the room with urgency & concern. He still had on his coat & book bag in his hand. He was there to stitch up my sons face & it was a very complex procedure. A small part of my son's lip was chewed. He did a phenomenal job. My sons face looks amazing (compared) & is healing very well. I've tried to follow up with him but the facility cant seem to find him. I hope they give him the support & recognition he deserves. He is what the medical industry desperately needs. If there was only 5 more of him... THANK YOU CALVIN VUONG & MAY YAWEH BLESS YOUR HEALING SPACE ​

Horrible ER. The doctor looked and acted like a high schooler. They sat my husband in waiting room…read morein horrible pain and did all medical care in the waiting room for HOURS. No regard for HIPAA or personal privacy. The doctor was an idiot. Never even referred my husband to a specialist. Our family doctor referred us to Western reserve hospital 100% MUCH BETTER CARE.

My grandson needed expert care for an eye emergency. We had to take him to " Rainbow Babies &…read moreChildren Hospital". Needed the best. No other choice. They took the most extraordinary care of him. It was amazing. Completely put his mother and father at ease as well as his grandparents. He's doing fine thanks to the fantastic people at Rainbow. Bless them all.

If I could give this s***hole a 0/5 i would. the adolescent medicine doctor in control of the…read moreeating disorder program here is horrible. the food that they serve here is all processed and the dietary service has a terrible lack of quality. the social worker/"therapist" that works on the sixth floor does not care about your mental health whatsoever. honestly she should be charged with intentional infliction of emotional distress and emotional professional misconduct as she falsely accuses me of mental disorders that i don't even have!!! the doctor here will try keep you until you reach a certain body weight "percentage" as even many residential eating disorder programs let you come and go at your own will. the hospital itself is disgusting altogether! it takes several weeks to even clean the rooms we sleep in and you think that since you are in hospital it would kept very clean, not here though! all the nurses get so stressed out due to improper training when psych kids come through here as well as they are mostly understaffed and not suitable for those types of patients. the doctors treat kids and young adults with eating disorders as if they are psych patients. if you want to take your child to the hospital in the Cleveland area for eating disorders please DO NOT COME HERE! this hospital is not suitable for SEED patients AT ALL, please save your child and go to the main campus at the Cleveland Clinic or Hillcrest Hospital! I feel so bad for the nurses and PCAs that have to deal with this crap daily...

Whatever security guard working on 7/31/24 at 8pm should be fired. If not, change your "world…read moreclass healthcare" motto. This man was the rudest living creature I have ever encountered at any hospital in my entire life. I saw the way he was talking to a young man after trying to find out how his mother was doing after being transported from another hospital. I witnessed the whole thing. The young man proceeded by calling the guard "an asshole" and honestly, I couldn't agree more. He was more than an asshole. You are not world class healthcare.

How about private rooms??? Ridiculous that in this day and age you've got surgical patients sharing…read morea bathroom and a room. Come on!!

so people can knock clevo for all it's worth, but one of the best perks of living in this city?…read more the cleveland clinic. not only just the cleveland clinic, but the heart center at the cleveland clinic. they have been rated #1 for decades. literally. #1 not in like..northeast ohio. not in just ohio. but in the country. that is something definitely worth having in your backyard. it's a long day when someone you love is having surgery on her heart. but the cleveland clinic is a well oiled machine. check in. easy. explanations of procedure. easy. everything that happens on days like today couldn't have gone better. ...if not a long day, it was a *good* day. procedure wise. they take care of you here. everyone we came across that helped us or directed us or explained things to us was so friendly, so kind, and so helpful. noticably so. while eaves dropping on others in the waiting room, we found out we were the only folks from cleveland there. everyone else was from all over the globe. and *that* tells you you're in good hands. that's a darn good perk for clevo, if you ask me. even if they do own all of the east side.

Cardiologists did 2 nuclear stress tests and couldn't diagnose my heart rate problems? Drs missed…read moreTumors on 2 Petscans? Patients beware ERs saved my life and then no one cared I got ignored by every department Surgeons are the best I see but then Drs treat people like cattle and really don't care I asked every department for help and Drs didn't care. I Suffered Severely for 4 YEARS and Drs didn't care.If one Dr took 15 minutes to diagnose my problem instead Drs treated my symptoms. Drs treat symptoms and patients never get better BEWARE

The lab at Marymount is in need of more qualified staff. My experience with this lab has been…read morenegative due to lack of professionalism and the inability of the 8am weekend workers not being able to draw my blood on the FIRST try.

Having practiced medicine for 35 years, I have some insight. I went to the Cleveland Clinic hoping…read moreit had escaped the general demise of the US health care system. Sadly, no! I was scheduled for a 3 part procedure for which I was flying in. This was the office of Nagy Mekhail, MD. They got around to 2 parts, then ? dropped me. There is absolutely no follow up. Communications are a nightmare. There is no way to communicate with the doctor or his medical staff. His office staff is unhelpful, defensive, and obstructionistic. The Ombudsman office is decorative only. There is NO recourse, leaving me untreated with a very painful condition. I wish I could tell you where to go; sadly I can't.

Clearly I've been putting off this review for far too long as I was concerned about posting…read moresomething so personal to the world. But let's face it; the reality of things is that suicide is almost as common in our lives as drug overdoses. With this being said, let me set the scene of one of many struggles someone suffering from a mental illness faces. During the month of December, my oldest sibling attempted suicide twice within a 3 week time period. The second attempt, leading them to Lutheran ...my sibling used to be a drug addict & then switched to becoming an alcoholic. And yes, she had been drinking on this particular evening- so much so that a 911 dispatcher & his friends at the local bar drove her to this hospital. We were told that she should have died from the amount she had consumed alone. This attachment of mine, also happens to be bi-polar (stage 3/4 if I remember correctly) & cannot afford her medication(s). Even so, if you drink massive amounts of booze while on anti-depressants it cancels it out. I realize that the staff at all hospitals are overwhelmed with this exact type of patient. That they do not have the proper facilities nor tools to effectively deal with mentally disturbed patients. I do not blame them for this. However, when my sibling was dropped off; the gentlemen who took her there clearly explained to the staff that she had been talking about killing herself, had a plan,etc... she still had visible injuries from the first attempt and from the second attempt prior to arriving at the bar. Unfortunately, the staff automatically dismissed this information. They ignored the dispatchers concerns and the information that my parents provided about the first attempt & her mental illness. The staff just assumed it was another alcoholic and refused to keep her for the required 3 days of observation. They discharged her the next morning; never providing her with a psychological evaluation. Never calling her counselor or providing her with her medication. She didn't even have a ride home; just kicked her out of the room and could care less. They NEVER did their job!!!! Every hospital is required to detain a failed suicide attempt for 72 hours! Not less than 12. Thankfully my sibling did not make a 3rd attempt, but what if she had? Could you imagine loosing someone to suicide knowing it might have been prevented if the staff had done their job. I called their patient experience/concerns hotline on 12/23/18, left a message & heard nothing back-ever. Know matter how many times I called & left voice mails - til this day not one person has responded to me. This only show you a very, very small fraction of how hard it is to get help. With all of these suicides going on- have you ever stopped to consider how many of those individuals did seek help and were unsuccessful? The cost of a rehabilitation center I looked into was over $5,000 just for a down payment. Another $15,000 upon the arrival of the intervention group that would assess my sister and an additional $20,000 for a week stay at their rehab facility.This did not include all of the expenses either. The hospital did nothing! The suicide prevention hotline she called for help after the first attempt- stated they had a bed available & then immediately hung up on her! What do you do when every attempt at "life" is taken from you? If you or someone you know needs help, don't take them here. I called the Cuyahoga Mobile Crisis Clinic (216) 623-6888- they were the only people who took the time to listen, and truly help.

From the owner: Cleveland Clinic is one of the largest and most respected hospitals in the country. Our mission is…read moreto provide better care of the sick, investigation into their problems, and further education of those who serve. Learn more about our leadership, vision, values and model of healthcare. Every life deserves world class care. Call or visit our website for appointment information.