I was running a little late to my appointment, that's on me. However, when I tried to call to let…read morethem know this, I was on hold for the entire drive to this location from work (20 min). What's the point in even trying to call to do the right thing when running late? I show up 5 min after my appointment, and was told the provider canceled my appointment. I was told the reason for this was I was "past the grace period." last I checked, the grace period started after the appointment time, not before. I'm no doctor, so I must be wrong. So not only do I get to miss work again, I'll be going back to see a provide who has tremendous people skills and an awesome attitude. That last comment was a joke.

I've been going to Cornerstone family practice since 2005 until present. Staff has always gone…read moreabove and beyond with my issues and concerns. They have always been pleasant and considerate, return a call or txt usually within an hour. Dr Quimby listens patiently to my concerns and always offers support. I live about 40minutes away and considered looking for a doctor who is my area, but I feel they are with the trip. They also offer Zoom appts for minor problems and concerns.

LG Health Pharmacy, Peters Road, Lititz, PA, allows itself to be listed among various health…read moreinsurance provider catalogs as a preferred pharmacy provider. I changed my prescriptions to them only to be refused pharmacy service, because I am not a LGH patient. Zero service, without prior notice of terms or notice of restrictions deserves a 0-1 rating in my estimation. Thank you for no service.

I took my 5 yr old grandson on Monday and doctor diagnosed him with an ear infection & upper…read morerespiratory infection. He said that my grandson's lungs were clear. He prescribed an antibiotic & zyrtec. His evaluation was rushed. Two days later my grandson had to return to a different Urgent care and after having a chest X-ray, he was diagnosed with pneumonia. I feel my grandson suffered unnecessarily due to a rushed bad evaluation. I would not recommend Kissel Hill Urgent care.

Went there for a really bad cough nurse and doctor were very dismissive never done a complete exam…read morehad to ask them to look at my ears hardly looked down my throat and told me there was nothing wrong with me and if I had a sinus infection or a or bronchitis it would just have to run its course very unprofessional will not return don't waste your time

The two ladies at the front desk were so rude. I never have been grilled so hard for not…read morepre-filling out paperwork. They acted like there was no time to deal with my inadequacies and one lady even smart enough to say "well that's a first." Needless to say, I can go to plenty of other places and not be terrorized when I walk in the door. Lancaster Podiatry in Lititz needs some fresh, friendly faces at the front desk because these two are clearly on a mission to be as rude as possible. You will never see a dime of my or my insurance companies money!