Fantastic service. We recently order a custom shower screen from A1 glass. The fitter was extremely…read morepolite and tidy. The finished job looks wonderful. Many Thanks

thank you so much for wonderful job. Our new glass worktops and splashbacks look amazing…read more Mr L Thomson

I needed to purchase a set of bifold doors for my new rear extension. I contacted David Wright at…read moreHeritage Installations Ltd as well as Surrey Double Glazing Ltd. Near the end of October 2013, he quoted me for the bi-fold doors, and stated that delivery would be around 3-4 weeks. I paid a deposit of £1,000, as requested. The rear extension was available for the first survey on 3rd December, but he only made it onsite on 11th December. The doors should have been ordered from the manufacturer at this time, but with Christmas they wouldn't be ready until first week of January. January 2014 came, and I tried many times to contact David, very unsuccessfully. Finally, I made contact and was told the doors would be available the week after. Again after many failed attempts to contact David, he replied saying the doors would now be available the week after. On 10 January 2014, David confirmed a date that the bi-fold doors would be delivered on Tuesday 21 January 2014. However this did not happen. A considerable amount of time had now passed since the original booking; 7 1/2 weeks since the onsite survey and ordering of the bi-fold doors. During this time the building work had been forced to completely stop, because the contractors were unable to proceed any further until the bi-fold doors were installed. This cost me in delays. Thankfully, the doors were finally installed at the end of January 2014. The doors have now settled into their position do not lock properly. I've tried contacting David to resolve this problem, and no response whatsoever. I've tried phone and email. Very poor service. The main reason for this review was because our dealings quickly became untenable due to his constant lack of response to my emails and telephone calls. I would not use or recommend this company.

Paid for David Wright to install double glazing in 2011 and in April 2014 the work is still not…read morecomplete. Starting in January 2012 I telephoned David several times to ask him to complete the work and eventually resorted to a Letter Before Action to which he did not respond. I resorted to engaging a solicitor which resulted in Mr Wright being taken to court and a county court judgement against him to repay what I had paid to him to do the work. He did not make any payment and did not complete the work. I would discourage anyone from considering using him. He is unprofessional, dishonest and according to other reviews online, he has a reputation for poor work and not completing jobs

Earlier this month I wrote a negative review of the company which on reflection is unfair. There…read morewere leaks and they did return to do what they could. I believe the firm are reputable and trustworthy and acted in genuine good faith. In fact apart from some leaks I am pleased with the overall result. I would like to formally apologise to Mr Tingley for any grief caused .It certainly was not my intention to cause any distress and I wished I had never written my first review. I would very much like to completely get rid of it but not sure how to do it. I would like to wish Mr. Tingley and Homecare Exteriors every success for the future and I will always recommend them to colleagues and to friends and family. Once again my sincerest apologies.

Do not trust this company the owner will lie to you Mess you around Never return your calls or…read moreaddress any issues. Customers are more of a inconvenience. Once he's had your money you will see how he treats you. We are exhausted chasing this clown. He ruined our lawn bringing diggers Concrete truck to pore footing Promised to reinstate lawn but never did. Avoid Avoid Avoid. AB