Good space for an event, Tuscany Hall provides ample space for a banquet with dance floor and other…read morenooks for support effects to your event. Last night our organization held its annual formal. The venue made it easy for them to get an all in one. They had open space to receive folks coming in. That included a nook that had a photo booth (included). The event allowed for live and DJ proctored music, but for whatever reason the sound for the live portions of the event were not as loud as the DJ that may have been connected to the sound system. It seemed like the sound over the dance floor was plenty loud enough. I like that they have a dedicated parking lot. Our event organizers arranged for security and it felt safe The light effects were pretty good. The mood from the ambient light was sufficient to make it seem intimate, but not so dark that you couldn't find your table or trip over the tables. The caterers, who I'm not sure were part of the venue were lacking. Their team on the ground were nice, but the food was meh. I will leave it at that. There were three different bar areas, the main bar was towards the back and had the longest lines, but if you're a beer guy, they had a separate trough/bar that had shorter lines. I felt Tuscany Hills provided our event organizers their moneys worth. We had a great time.

Ok so, this venue is absolutely beautiful inside. There was plenty of convenient parking and guards…read moreat the door checked bags; they were friendly and helpful. The decorations inside were festive and elegant. The entertainment folks were top notch - a young man with a great voice entertained us with jazzy Christmas Carols as we enjoyed happy hour- they had three bars set up. It was lovely. The table scapes were similar to some high priced weddings I have attended. So now for the food. Well- the snacks on the table were not fresh- they must have been sitting out awhile because the pretzels had gotten soggy sitting in the snack cup with the grapes and cheese. We had to flag someone down to get our water glasses filled. They brought out the salad and it was a typical salad for these types of events, but the wait for the main entree took forever- I mean people went to raid the dessert bar because they were waiting so long. The food was cold by the time we got it and then we had to wait because they neglected to bring enough servings for the table so we politely waited for our comrade to get his food. And then there was no water again. Getting back to the dessert bar- there were no plates or napkins up there- you could only take what you could hold in the palm of your hand- I get it that they wanted to have some control over the amount each person took so there would be enough for everyone, but please- you have women in ball gowns holding Madelines or a cookie in their hands- this was not good. At least have small napkins. So for more good stuff- dancing was great!

I had my daughter's quinceañera at this hall 9/9/23. The host Lupita is very nice. I was happy with…read morethe whole package deal we paid for, and the hall until the day of our event. We had paid for the smoke machine which malfunctioned the day of the event and got some ugly green confetti thrown at my husband and daughter during the father daughter dance. Nothing having to do with her color scheme. We only received partial refund for that malfunction. I did not make a big deal the day of, because I understand there is no control over that situation but I honestly believed we would get refunded as paid service was not accomplished. There was also a leak right in the middle of the dance floor and it wasn't even raining!! The DJ asked me for all the info which was written on the itinerary to the T days before the event! He even asked for music genre we preferred and what music we didn't want. Well needless to say, it was a waste of time! Music was mediocre! At the time of presentation of court , it was a disgrace! We paid for the margarita/ piña colada machine service, as well as bottle service. I received feedback from our guests that the bartenders were charging for already paid services. The margarita/ piña colada machine broke down with in a few hours our event began. The servers during reception lack costumer service as they were rude to our guests! As if they were serving free food! I truly believed this venue would deliver great service and amazing memories for us but it was disappointing. For the amount of money we paid I'm sure there are better options.

***Beware***Had my wedding there this past Saturday. Nothing good to say about the experience…read moreother than the hall is beautiful on the inside. We were advised upon signing the contract that if not all food was consumed during the hours, they would announce there was food left and we could get seconds. We were not allowed to take the leftover food home. They never announced seconds were available like we were advised. We later learned during the dance that not only did we have to ask for seconds ourselves but it could only have been thru a certain time frame. The cake experience was a disaster. They use fantasy cakes which means that it is a fake cake you pose to take pictures with. The entire cake is not real. They only have a few to choose from. I wanted plain ivory round tiers with real roses. I was to supply the roses. I was fine with that. I had to keep reaching out to follow up to see if this could be done. I was told that it had to be a real cake that the "baker" would do. I was fine with it. I chose cream cheese icing. I have pictures of the before and after. The cake was a mess. The one thing my husband was willing to pay over $10,000 for a hall because of the special meaning and they didn't bother to make it look descent. Thank the lord that my friend and mother-in-law were uphauled and fixed it themselves. I have pictures. My mom paid $500.00 for the candy bar as a gift. She was advised that it was for 2 hours and this is noted in the pamphlet. What is not in the contract or pamphlet is that the entire candy is removed and not given to you at the end of the night. The servers took it all away. If it is paid for then, it should have been given back. There was not $500.00 worth of candy on that table. They never announced guests could start to eat candy or needed to stop eating candy. I was in management for one of the major chocolate manufactures that they had on the candy table for years. I not only know the amount of product in each bag whether it's fun size, full size or bite size but also know the prices. I received complaints from multiple guests regarding how the servers did not let my special needs cousin or my elderly uncle and aunt take a candy because they were going to start putting it away. They had not even started to put it away at that time. It felt like they were there to count the candy going out even though it was my candy that was purchased for $500.00. We feel that if the candy is out on display then the guests should be able to help themselves. To think this is supposed to be a special night and they are supposed to be there to help it go flawlessly. I would not recommend this to anyone.

I had an amazing experience at this hall! The customer service was excellent from start to finish,…read moreand the management (Indira and Aracely) was truly wonderful, professional, attentive, and dedicated to making everything perfect. Their attention to detail really showed. The wait staff (Brando, Gabriel, and Janet's) was phenomenal, the food tasted great and was served warm, and the decorations created such a beautiful atmosphere. The cleanliness of the entire venue was impressive, and the music from the DJ (Moises) kept everyone on their feet. My family, friends, and especially my daughter had an unforgettable time. I would definitely recommend this hall to anyone looking for a flawless event experience, and I will absolutely be using them again in the future!

Absolutely loved this place! Just celebrated my son in law's retirement ceremony! Mrs Indy and…read morestaff was super sweet and customer focused! The event center was ready, atmosphere was set for the party/celebration! Food was great and drinks were readily available throughout the entire event. Most of the family and friends came from CA, VA, HI, Tonga etc...we had a great time and we thank Mrs Indy for her superb and excellent customer service in taking care of all the details. All we did was show up and had a great and memorable evening! Thank you!!!

Hello, I had my xv here and it was the worst service possible. My parents were threatened by the…read moremanagers to shut down the party at 10. They initially promised things within our packet we paid for however the day of did not fulfill their promises. Don't recommend having you're party here

I went to a quinceanera at this hall and it was really beautiful and nicely decorated. They have…read morea photo booth for pics, popcorn, dj and frozen drinks in the different packages. EPPD onsite for safety. The reason only 3 stars is the food was not up to par for the price the family paid for their package. The brisket was good but the side dishes were just okay. Don't cut corners on the food! There were also only 2 attendants the whole night with the owner coming in at the end...this is not enough to serve food and clear tables and help with spills for the large groups this venue can hold. If you want 5 stars... step up the food and support staff and then the hall would be perfect.

This place is totally magical if you're lucky enough to get tickets to one of their shows, be…read moreprepared to be immersed in a very relaxing and wonderful entertainment venue they have a full bar and make all kinds of cocktails. They also have hundreds of automated candles lit all over the place and it casts a beautiful, lovely, relaxing glow. They are all over the stage as well surrounding the performers. It is just beautiful to watch a Quartet play in this beautiful light. This is definitely a very romantic date night.

What a unique venue space that feels so inconspicuous along I-10 in the downtown area, that you…read morewould have no clue otherwise events occurred if you never attended one here yourself. The St. Rogers Depot seems to be a former train station and there is plenty of parking spots for guests. This long red brick building features an aesthetic that is modern yet a touch of farmhouse. I really enjoyed how it was broken up into different sections including a main bar, section for seating, a second bar, and an enclosed room with large glass doors. My fiance surprised me with tickets to the candlelight show featuring the music of Adele. It was a quartet playing on the mini stage surrounded by plenty of their signature candles (they weren't real flames). The quartet was stunning and the sounds literally mimicked Adele's biggest hits and it was just an experience that made me so happy as someone who payed the Viola for many, many years. It was just such an intimate experience and it really took you out of your everyday responsibilities. I can't wait to see what other experiences they will host.

Don't waste your time with this venue, sadly they don't honor contracts, add on charges, and try to…read morechange the hours of your event last minute. Please save yourself the stress and find a reputable venue that will actually take care of you on your big day.

I'm pretty impressed with this hall. I've been to a few in El Paso and let me tell you...they are…read morenot created equally. I was able to spend time here because of a recent wedding we attended. Me and the boyfriend were part of a friend's wedding party. #Murraywedding The best part about this hall is the fantastic view of the city (hence the name, I'm sure). It's close to Scenic Drive so you get that same, wonderful view. Scenic Ballroom is also really spacious. At least 200 were in attendance at this wedding. I consider that a decent size. The hall also includes a stage and kitchen area. There's plenty of room for the mariachis and dancing! :) There was a lot of staff on hand. They were all very nice and helpful. The place was also super clean! Another benefit is that you can get married in their chapel around the corner, From this Moment. That was really convenient! They also offer different packages with the food and cake included. Nice place overall!

I had a retirement party there 6/14/2026. At first it seemed perfect! Miriam is in fact easy to…read morecommunicate with. The only glitch is that she said the hall could accommodate a DJ. It cannot! Had I known, I would have booked somewhere else. She excuses this by saying "I told the DJ, he had too much equipment and he was going to trip the breaker" When I booked she never told me there were any equipment restrictions. This particular DJ has been doing this for 15 years and has never had any problems at other venues. The hall is not set up to have DJ's. If you don't want a DJ you might be okay except that was not the only problem. So as we were getting sporadic music, the lights begin to flicker. Unfortunately that night there was a rain storm. As a consequence my guests begin to feel a mist of water falling from the ceiling. Then water came pouring down from every airconditioning vent. Many of my guests were getting wet and had to find other places to sit. Water begin to come in from all the doorway exits and wetting the floor. some of my guests begin moping up the floor as it was dangerous and slippery. The jumping balloon where the kids were playing was also getting wet from a vent right above it If you walked around behind the jumping balloon you could see the electrical connections to the jumping balloon were also getting saturated with water. Of course, it was turned off eliminating the fun for the kids. I had bought a pastry cart and had been promised coffee availability but both coffee makers were not working because the breaker had been tripped because there was too much electrical currency that could not be accommodated by the circuit breaker. I was embarrassed at having booked such a low class faulty hall. Had I known of course would not have booked this place. When Miriam left she neglected to tell me that Paz Quintana was supposed to stay there. It didn't matter cause he was not there anyway and when he did show up, he couldn't do anything. He was no help. Its too late for me but I am concerned about future DJ and jumping balloon parties there because it cannot handle the electrical needs for that and Miriam did not indicate she was going to cease them until this was fixed. The way it is right now it is a dangerous hazard. I am afraid for the public and embarrassed for myself.

Simple yet satisfying! I love this place! The place is clean and Ms Miriam is super easy to…read morecommunicate with.

We booked this venue for a work event. Sandra was very accommodating, and the staff was helpful and…read morecourteous. Everyone loved the decorations and the mocktails. It's also a very nice venue, and the restrooms were very clean. We would definitely book them again!

Beautiful venue with water features; open house Sunday May 18th from 10-2 go check it out!read more