Was greeted with friendly staff and delicious treats with champagne. The B&B hotel style was…read morewonderful & extremely clean!!

Porta di Castro is great. It has a unique, hip feel to it, with funky art and old Vespa parts…read moreadorning the walls. The staff are very kind and helpful and provided us with some great tips on where to go around Palermo. The location is great for walking around the heart of town. The breakfast ain't bad, either. Highly recommended.

This may be the best hotel that we have ever stayed at. The space is beautiful and elegant. The…read morerooms are awesome. We upgraded and had a beautifully appointed room with a patio. The staff couldn't do enough for us. The outdoor spaces are amazing. The restaurant and bar offer well shaded dining areas with an ocean view. It's a lot of fun to linger offer the excellent breakfast or a cocktail. The poolside area is ringed with lounge chairs and attentive staff. At first I was concerned because the hotel is located outside of downtown Palermo. There are shuttles that drop you off downtown. It was actually a relief to be at a quiet location away from the crowded city center. Rooms are expensive, but staying here is an indulgence. It's well worth the splurge.

Everything was excellent from the moment they opened the gates to let me in. No complaints. Maybe a…read moresuggestion of a larger or better yet, an alternate pool. The one there is beautiful with the scenery and amazing staff, but a bit small in comparison to the amount of chairs available and often filled due to high demand in the summer . It's fits the location perfectly as is to be honest. But another adult only wouldn't hurt and some of those chairs from the row going down the side of the walkway could be of better use there food for thought.. which was also nice. Pool bar. Couple of outdoor restaurant choices. Decor. Spa. Class with care. Well done

Grand Hotel Piazza Borsa. Disappointing Service…read more I would love to have rated this hotel higher. A classic Italian structure from 1862, it is built around a huge 4 story central atrium called the cloister. The last renovation was very well done maintaining the design themes while bringing the place up to modern standards. Our room was quite large with enough space to lay it out a small suite. It was beautifully furnished with both antiques and contemporary furniture. The housekeeping staff was first rate. The rest of the staff was another story. Our impression is that they felt it was a privilege for us to be allowed to be in the place. One evening we sat down in the atrium area to play cards. The wait staff attended to all the nearby tables and ignored us. After an hour, I went up to the room to get a beer that I had bought outside. In less than five minutes, the manager was at the table to tell us that a waiter had complained that what we were doing was not allowed. My response was not heated, but I was clearly very annoyed and unhappy. After telling me that we had been ignored, he backed down. In that case there "was no problem". The maître d' of the dining room displayed a similar attitude. He strutted about rather pompously ignoring diners after he had pointed out their tables. On our free day, we went down to breakfast around 9:00. At 9:30, he stopped by to hint strongly that we should go even though breakfast ended at 10:00. He said in plain English :"Two minutes!" The breakfast was worse than a bargain hotel breakfast in the states. Hot food was served cold. Cold meats had no flavor except for the smoked salmon. It tasted fishy. Selections were limited. By 9:00 they stopped bringing out fresh food. Even earlier, selection was very limited. There was no indication that guests could order omelets or fried eggs until people at another table did so.

Perfectly located to anything you want to do in Palermo, the Grand Hotel Piazza Borso will have you…read morefeeling like a Queen ( or King) given it is located in a building that once was a palace. The main entrance is on the side street but once you push through the revolving door, you'll find yourself just steps away from the gorgeous center courtyard which is used for weddings and gatherings around the fountain. Smart people designed a retractable roof over this section so it is available rain or shine. Check in is smooth and easy assuming you have made a reservation and within moments I was on my way to my room. I got there about noon and thankfully my room was ready as I needed a nap from the travel. I had what they call a deluxe room with a view and it was lovely. Large with a balcony overlooking the Piazza San Franseco, it had a king sized bed, desk, mini fridge and a pot for boiling water for tea, no coffee. The bathroom was great stocked with toiletries, a decent shower, heated towel rack with plush towels and a toilet that required a master control panel. What's that, you say? Yep. This toilet comes with a control panel that had it doing all that a toilet should and then some. My favorite feature was the light inside, perfect for those middle of the night visits. Breakfast was also included in my room rate and is served until 10 am in a lovely room on the first floor. It's buffet style and includes eggs, bacon, pastries, cheese, cereals etc and was just ok. I came toward the end of the time and the food wasn't warm any longer and the coffee was not good at all so my advice is go early. Pricing is fairly reasonable as well. My two night stay, with breakfast, ran me about $450 US for a deluxe room,which is a comparable rate to other hotels of this caliber. Please note that there are cheaper rooms as well if you don't want a view or a larger room,as this was an upgrade. Perfect location for your stay in Palermo.

I planned a trip to Palermo during the 4th of July weekend and settled on this hotel based on the…read morefact that it has a spa. However, Covid be damned, the spa was closed. The hotel is at the top or bottom of a very active street. Restaurant, bars, stores, and cultural sights and anything else you can imagine. Valet parking is offered through and outside service and it really is a burden taken off your shoulders. The hotel is on a semi-restricted street and the GPS will not make your life easy. I parked nearby and walked it and had the valet guys grab the car for me. The room is comfortable and efficient. The one drawback for me was the advertised balcony. If I knew this was what I was getting I would have paid more and got a room that overlooked the street. The hotel provides you with and included breakfast that you have to sigh up for due to Covid, but it is a pretty nice spread. Eggs, bacon, croissants, deserts, fruits and the list goes on. I was very impressed. An affordable and comfortable stay in the heart of Kalsa. The staff is amazing as well.

Stayed in the hotel during the Festino di Santa Rosalia 2018. AWESOME Hotel. Got 3 rooms for us. My…read morekids, my guests and my bf and I. I got the best corner since im paying. Lol.. Comes with breakfast. Its close to where the fireworks. The hotel is close to the 4 corners of Palermo, the Cathedral and the port. Met a Famous Italian Tv Host Salvatore la Rosa #santarosalia2018 #palermo #casarecciofl #italy

Excellent hotel! Very friendly and caring staff at the front desk (Francesca is very attentive)…read more The room was clean and cozy. The location is great! A short walk away from the Quattro Canti. It is also directly in front of the teatro and on a very busy touristy street full of bars, restaurants, and a cafe next door! Reasonable pricing! Highly recommend staying here.

Beautiful location and excellent service, our room was cozy, delicious breakfast served in our room…read morewith no cost, highly recommended

Our first stop after arriving in Italy and so glad we chose this hotel. Very pretty, very quiet and…read morea reasonable price. The Breakfast was really amazing - the best of all the hotels we stayed at in Sicily. A little bit of a walk to the "things to see" but nice and sits right on the edge of a really pretty park. Perfect place to rest up after a long haul from San Francisco!

Ornate. Grand. Opulent. All in an old-fashioned vibe. This hotel was obviously the height of luxury…read morein the mid-20th century. Now, it needs some love to return it to it's glory, but even still, it's a pleasant place to stay. Rooms are a decent size. The bed is comfortable. The area is relatively quiet at night so sleeping with the balcony doors open for fresh air is possible. The bathroom is large with a good shower. The breakfast on the 4th floor is in a space surrounded by windows providing sunny views on a beautiful morning. Typical breakfast options. Eggs, pastries, fruits, cereals, cheeses, smoked salmon, charcuterie, olives, capers, yogurt, pancakes, bacon, grilled vegetables that all looked steamed, American coffee and made-to-order espresso drinks. Service is friendly & attentive.

We were quite delighted with the Grand Hotel Wagner, our "home" in Palermo for several nights last…read moremonth. Our room was comfortable and beautiful, and we were totally enchanted with the top floor sunroom and the elaborate daily breakfast buffet (included in the room rate). Davide, the terrific restaurant manager, was extremely accommodating. The public spaces in the hotel were gorgeous also. We loved the location and could walk everywhere. We would highly recommend the Grand Hotel Wagner and plan to visit there again on our next trip to Palermo.

At the time of our booking, this was listed on a few sites as the #1 hotel for Palermo. I have to…read moresay, I can see why this is thought of so highly. This hotel is amazing! From the tastefully decorated public areas to the comfortable and relaxing rooms, the Hotel Porta Felice is a virtual paradise in gritty Palermo. It's not every trip that I have such a thoroughly great review, so I'll keep it short and sweet and say, if you book here you will not regret it. Pros - Spacious rooms, modern conveniences (flat screen tv, big safe, mini bar, excellent light and air controls), super clean, the entire hotel from hallways to lobby to rooms is beautifully decorated, free breakfast buffet with wonderful view of the city, good location, competent service, luxurious beds, huge bathrooms. Cons - Only a few minor ones: parking here is 16 euros a day, however on the site it's listed as (or implied to be) a free "feature" along with other complimentary things in the hotel such as elevators, fitness room and breakfast. That was a bit disappointing, but there's plenty of street parking so it wasn't a big deal. Also, the area a few blocks from the hotel can at best be described as grimy. Generally safe, but somewhat less than pristine.

Iarrived in Palermo this afternoon. But I prefer the local flavor.read more