First time here was to see Journey on their final tour. I don't normally review places like this…read morebut the outstanding customer service deserves a review. I was sitting in the upper level and the whole building was vibrating from the music which caused an issue for me. Went and asked customer service if they could offer a solution so I didn't have to keep getting up and disturbing the other people in the row. They relocated me and were very kind.

Huge arena. A lot of spots for snacks and drinks. However, expensive for drinks and snacks, it…read morewasn't half bad. Just an extremely lack of parking for big events. Might need a lot of extra time to figure out where to park.

This place is amazing and provides shelter from the heat, rain or snow all year round. Plenty to do…read morefor the kids and the buffet was actually really good too. We make a trek to Michigan every year for the 4th of July and this is always on the list. The kids love it and it's always a good time. They run specials throughout the summer for things like "all day play" that make it a bit easier on the wallet. They're always well staffed and the place is HUGE. Bonus points for keeping things clean and up to date as I can imagine it's quite an undertaking on a location this big.

Tried this place again after my experience from my last review and I will never go back here again…read more Half the arcade machines weren't even in service and half of the ones that were ether didn't work, were missing essential things or just ate your money. The bathrooms were nasty, I felt like a needed a shower after being in them and the stall doors didn't even lock. And the multiple times that we had to inform a worker of something, like the syrup being out in the fountain pop, they didn't show an ounce of concern. I even had one literally tell my wife, that's not my job. Also, I called a couple days before to ask a question, answering machine said they were busy with customers and would call back.... Never did.

As a 49 year old tradition in Grand Rapids, I feel that tug to return every year. I agree with…read moresome of the comments I have seen regarding the level of the arts presentations the last few years. The live performance art is well covered but I wonder if because of Art Prize we won't see the amount of art exhibits that we were used to in the past. I do miss that. The food this year was good. Seems to be a lot of the crowd favorites and that is good. Maybe a little more variety and maybe more food booths could be added? I don't think that the food is overpriced since some the organizations make this their largest fund raiser during the year. Cannot wait until next year to celebrate the 50th!

I will be honest, I am completely biased about Festival. I love it. It's family; some of my…read moreearliest memories are volunteering at Festival and my family's involvement had a monumental impact on my life. I've lived away from GR for a number of years now and wasn't able to attend a few Festivals - being away has made me appreciate it even more. The accessibility to art is unprecedented (this includes performance and visual art) and all of the food booths are run by local non-profits. This thing we simply call, "Festival" is no doubt part of what puts GR and West MI on the map. Oh, and if you were the least bit curious... this is one of the largest all-volunteer run events in the country and occurs the first full weekend of every June.

Grand Rapids Foodie Fest was a couple weekends ago, and I was so pumped to go!…read more We unfortunately waited until the last day of the fest, and the rain seemed to scare people away :/ There were still quite a few vendors (but not all that had been there I don't think) and the crowd was pretty small (which was probably to our benefit!) We had some delicious tacos, as well as deep fried oreos, so it wasn't completely a bust, but next time I will definitely go earlier on! (And hopefully it doesn't rain!) Also, don't get me started on the porta potty situation because it was BAD. Like, I refused to buy any drinks because I was not about to submit myself to that, kind of bad. Hopefully that was just a last-day thing because WOOF

I really had high hopes for this fest. The reason we wanted to come was for the seafood truck;…read moreguess who wasn't there... so I ended up getting Jamaican food. Very disappointed. The rib tips were tough and the sauce was watery. This spot only gave about 1/2 cup of each side (no exaggeration) for $25. No way was it worth it. We also wanted lemonade but it was a wait for more ice. After about 10+ mins, we said "forget it". The egg roll guy was by himself and we weren't up for a longer wait. Not to mention, it was starting to rain. The port a potty's had to be full from day 1 because... no. On the upside, the fried Oreos, the salsa and guacamole vendor and all the taco spots were a hit with my family! I heard it was better last year. Hopefully it will be better next year.

Chaotic lack of organization. Growing pains from moving to DeVos, hopefully this gets sorted moving…read moreforward. Staff seems inept, though from the conversations I've had its due to not being given any information by organizers. Great selection of vendors.

Horrible lack of organization. Staff has not had proper information provided by organizers for…read morevendors, game-masters, or even players. Long-established companies left out of the even catalogue even after their events were submitted before the deadlines; increased price on badges from the advertised prices; will not give credit to game-masters running multiple tables if one table has less than five players (not listed in the requirements anywhere). VERY disappointed in the organizers, yet haven't seen any of them to voice complaints.

ArtPrize is a yearly event that brings thousands of visitors to the downtown Grand Rapids area each…read morefall. The event has changed throughout the past 15 years it's been around, but it typically entails hundreds of art entries that are displayed downtown. Some are inside businesses, some are out on the street, and some are a bit hidden. There is a contest element to the event, with public vote winners as well as juried vote winners. I've always taken a very laid back approach to ArtPrize, preferring to just stumble upon installations as I make my normal way around the city. But there are venues that have large concentrations of art, including DeVos Place, the Grand Rapids Art Museum, and more. I think it would be impossible to see every single piece! ArtPrize maps are not really a "thing" - there was a web based map in 2024 but I found it super clunky and not at all user friendly. The event brings tons of people into the downtown area, making it really congested with traffic as well as a lot of foot traffic - I typically try to avoid driving downtown during this time. Overall it's an interesting event that has a lot of discourse around it (both positive and negative), but something to check out if you're interested in art.

ArtPrize--or BoobyPrize??? Navigating around ArtPrize is an…read moreAbsolute nightmare. We wanted to take Our bikes around downtown and were told- no bikes allowed- seriously? We rode bikes all Over DC and Loved it! The QR system was an epic fail. The "interactive link" only linked me To the personal information of the creator Of said failed map. We wandered looking around for the art. No physical maps were available -- the concierge at the Amway Hotel didn't even have a map- nor did the assistant at the Devoss center. I never saw an Art Prize volunteer the entire day. If you're having out-of-area visitors it would be nice to offer some guidance: such as Where to park, information that you can only use city bikes. It would have been nice to click on the QR codes and have more information about the piece or the artist available. Scanning the QR did not work for voting, even after I registered. It kept saying it needed to change my locations setting.( which was set correctly ) And for an art exhibit, the signage stunk!!! Do you want people to actually read what you wrote? Then how about printing in a decent size font and posting the information higher than 2 feet off the ground! Ugh. Fun Day? More like frustrating.