1. Grand Slam USA

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    Urbandale, IA

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    Grand Slam USA

    3.0 (2 reviews)

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    10 years ago

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    Metro Ice Sports Facility

    Metro Ice Sports Facility

    1.3(3 reviews)
    3.4 mi

    It is very difficult to review this place because it has so many activities and not all of them are…read moreequal. Historically, it has been poorly managed and maintained, but recently things are getting better. If you are coming here from out of town or as a spectator for a hockey tournament, be warned. It is absolutely freezing inside, and there is very limites amenities in the locker rooms. There is no on site skate sharpening, nor is there a proshop. The rink does have a snack bar that serves beer and wine. If you get too cold, there is a viewing area upstairs, though seating area is limited and you can only see one of the rinks. If you are local and want to rent the ice, go to open skate or some other activity, be sure to check their webaite the day of your event. Their schedule is inconsistent, but the new management is trying to at least update the website often. Did I mention it was cold in the rink? Yeah, the locker rooms arent heated either. As a player or skater prepare to freeze yohr butt off. Long pants, gloves and a hat are must or your ears and fingers will be icicles. TL, DR - So there's plenty of parking, its actually ADA accessible, the new owners are nice but the place is not as nice as most ice arenas built after 1940. Come prepared to freeze your buns off, and don't expect a proshop or akate sharpener. It's still nicer than Buc's Arena - though not as nice as many back yard rinks.

    This place is a dump. It's dirty, unkept, and dilapidated. I don't know the last time the windows…read moreand bathrooms were cleaned or the carpet vacuumed, but I do know the last time I heard the manager yell and complain at the maintenance crew about how the youth sports coaches and director and their inability to pick up and clean. Which the maintenance man pointed out was inaccurate but she didn't seem to care. Today it snowed and the parking lot has yet to be cleaned on a presumed big day at the rink. There's a lot more issues with this place but I don't care to waste an hour of my time with this review. Can't wait for the new arena to open!!!

    Kids Empire Merle Hay

    Kids Empire Merle Hay

    2.6(11 reviews)
    3.9 mi

    We were visiting some family in Des Moines for the week when my 4 year old began to become stir…read morecrazy after being stuck inside due to weather. We decided to pack up her, my sister and my 8 year old nephew, and head over to Kids Empire at about 1pm on a Friday afternoon. We are definitely not new to Kids Empire, as we frequent two locations in the Chicago suburbs, so we knew what to expect, but I definitely didn't expect this location to be as run down as it was considering it has far less traffic than the locations we typically visit. The spiderweb is down and blocked off due to the webbing being too weakened and a substantial fall risk, and the landing area for the slide that you ride the plastic sleds down had exposed particle board - splinters galore!! The layout also didn't make a ton of sense, as there were random holes to access lower levels in the middle of pads, without a solid way to get around them. This is easy for older kids and adults to maneuver around, but my 4 year old kept having to go down in the hole, then pull herself back up - had I not been there, I could see her getting frustrated, or accidentally injuring herself. I haven't seen this layout at other locations before. The play space is also much smaller than other locations, considering the square footage of this Kids Empire. There is a TON of seating though. The toddler area is pretty well maintained, but I didn't appreciate the two 7-ish year olds who were climbing over the walls and almost trampling my 8 month old nephew. We were told that 3 and over weren't allowed in the toddler area, but that rule definitely was not enforced. I know it isn't staff's job to manage other people's children, but a simple reminder to the parents would have been well appreciated. The cost is $24 for children over the age of 1. This includes to admittance of two adults and one sibling under the age of 1, for open play. Normally, I'd find this reasonable, but maybe not for a space this run down. Socks are also required, but you can bring your own from home - I do appreciate when play places don't require the purchase of their socks, as we already own 12 pairs of sticky socks from other play places. Okay place to visit once, staff was very friendly, but I think we will try our luck somewhere else next time. It is unfortunate that there aren't more indoor play places for kids in the Greater Des Moines Region.

    A littl eoverpriced at 20 bucks a visit, but my kid does really like it here and I like that you…read morecan leave and come back. It's convenient to take him for a little bit, leave to eat a prepacked lunch or run a quick errand while we are out/take a break to cool down, and then return. I wish it were a little cleaner, and we have had issues a few times with older kids being bullies in the play area but that's a problem almost anywhere unfortunately. Overall aa fun place to visit as a special play day.

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    Kids Empire Merle Hay
    Kids Empire Merle Hay
    Kids Empire Merle Hay

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    Grand Slam USA - amateursportsteams - Updated September 2026

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