We have relied on the services of Strong and Associates for several years for our small, family-run…read morecontracting business. They always provide creative solutions to complex problems. They understand corporate tax entities better than many firms twice their size. As we are located in a small, remote community, working virtually has been a breeze for tax return prep to planning for the future. Strong and Associates are set up to work around our busy schedules. Always available by phone and email responses are always in 24 hours or less. Great folks.

I'm glad I found Strong CPA to help me through some complicated issues arising in several back…read moreyears of my individual tax returns that needed to be filed. I feel like the price paid for handling the returns is reasonable and her expertise looks like it will save me an order of magnitude more than what it cost versus me having done it incorrectly or inexactly myself. She has helped in improving my tax knowledge, meeting goals, in responding to coorespondence from the IRS and navigating other financial issues. I'm comfortable having her manage with my taxes in coming years and to advise me about potential impactful financial decisions in the future.

Wow, found out Randy hands off some of his work to accountants whom are working from home due to…read moreCovid 19. Doing my taxes off site does not set well with me. Privacy with the information relayed is seriously in question here to me. When asked for status on taxes I was immediately told they are in process with an accountant working from home due to Covid 19 and has children so is only working part time. Children come first was boldly stated to me. I understand the Covid 19 issue, I asked again and several times was told in process and when asked when the taxes would be completed, I was told no answer to that and an extension had been filed for the May term and would be extended after that should the taxes not be completed at the term time. So the person I spoke with became very defensive at my insisting for a time line and said in this case we should just disengage. I did not choose to disengage, only asked for the status. Asked to have the CPA contact me. Call ended. 10 minutes later or less I received call thinking it was the CPA . Wrong. It was the secretary who advised me we had been disengaged and to pick up my paperwork. When I did pick up my paperwork I stated I was not being rude, but I was clearly asking for a report and no one wanted to admit nothing had been done. It was easier to just get rid of me. I requested to speak to the CPA and have him contact me. Nothing, no call no explanation, nothing. So if you want your taxes done by the CPA or by an outside accountant in their home, you make the choice. I will not give this service a good rating. Not by a long shot. Yes, I am a firm person and deserved a better response than to just tell me we are disengaged. They might as well have just told me to go f.... myself if I wasn't satisfied with their response. WWJD.

Randy has always been great and providing accounting assistance at a good price. I have used him…read morefor the past 6 years and he has made dealing with my mother and grandmothers estates a breeze when it comes to the taxes side of things. Randy is great and providing a personal experience and makes me feel important at his business. Even though I have moved to CA I still use him because I have yet to find a more professional and polite CPA.

Carla is awesome! She's done our taxes for us the past two years and she's a wonderful person! She…read moreknows what she's doing and shad always sure to do things in a timely manner. She's also very efficient with the details. The ladies at the front desk are always doing the best at accommodating is to the best of their abilities!!!

Go somewhere else. Anywhere else. Previously provided a good review, but when I'm wrong, I admit…read moreit... They were friendly, got me in and out in 15 minutes, and made the process easy. However, about a week after they filed my return, I learned about the new overtime tax credit from a friend. When I called H&R about it, they admitted the credit would have increased my refund. But... since it isn't their job to inform people about tax credits, there were now only 2 choices: pay them an additional $209 to fix their mistake (I had already paid them $247 to file the bad return), or, "since it's only $70, just let it go." They added, "This has happened a lot this year, with the new tax changes." Zero accountability and unashamed greed. And who knows how many tax credits I've missed out on over the years because I relied on these "tax professionals" to let me know about them. Their choices suck, so here's my better one: I filed a corrected return on my own, reported them to the IRS, will never go back there, and am warning other good people. Their flyer says, "We stand behind every return we prepare; 100% satisfaction, 100% accuracy, maximum refund." This is a 100% lie. Truth is, asking these over-priced typists to file your taxes is like asking Jiffy Lube to fix your squishy brake pedal. As the other reviewer said: Don't. Just don't.

Lied about how much my return would be then never filed my tax return. Never contacted me to let…read moreme know that my taxes were not filed. Have not refunded what they charged me to do my taxes. Office manager said that she can't authorize a refund so I am out $350 and still need to get my taxes done.

Colby makes this dreaded chore seem simple. Appointments are easy and her personality is positively…read morepositive.

I am still trying to figure out the mess of my 2020 taxes prepared by so called manager,infact she…read morepassed it off to her daughter whom I never even met.Is it a coincidence that my state and fed. Return equal the amount of services rendered in wich I never received printout of.The gov.sent you a stimulaous check so they are keeping money from return? What? the poor young man I asked at the office there said,true it is, you would of been better off not filling....so I go to another liberty tax to get an amended refund and still to this day have not received?There is a form for tax preparers to fill out asking if met client,ect..I never met or even knew of her doing my taxes.All bad. Don't go here you're better off not filing. Thanks for nothing. Laura s.

They messed 3 years of our taxes and it was a long, frustrating, unsuccessful nightmare trying to…read moreget them fixed. They have no guarantee. They stand by nothing. We had to meet with the IRS because of them and they didn't help, didn't send a representative like it says online and they didn't correct them on time. It's been 10 months of nearly exclusive one way communication. The management is ride, unapologetic and worthless. The final straw was talking to the supposed GM Sharon of the Southern Oregon Liberty Taxes who told us to go pay someone, somewhere else and have them done!! There is no resolution number, no accountability to these crooks!!

If I could leave a -10 I would. Nancy was paid over $700 to do our personal and corporate tax…read morereturns she had from March to November and she still has not completed the corporate return. The personal taxes all had errors on them according to the government. The personal taxes were late and we had to pay over $451 in penalties. We have repeatedly been lied to or completely ignored by Nancy. This is the worst experience I've ever had with a tax preparer. She should not be in business. She ripped us off and I'm going to have to pay someone else to actually finish our taxes because she just refuses to do it and doesn't seem to care. She has given her word more than once and then that turned out to be a complete lie. The quote is "oh this happens to a couple people every year will get to it when we get to it." She is a liar and a thief with no conscience.