Contacted Larry to get a quote on some minisplits in May of 2024. He was always very responsive and…read moreopen to any questions/concerns that I had throughout our entire process. Initially, I was just 'pleased' with the service that his team provided. The guys were all very courteous, respectful, and cleaned up after themselves. Well, I'm no longer just pleased, I'm ECSTATIC with the service that this company provides! A year after I had the minisplits installed, I tried to use the heating function that was in the seldom used unit. The unit was only blowing cool air, and I was worried about getting hassled by the company for not bringing the issue up sooner. Larry completely understood (or didn't care since he was going to make it right anyway) that I just never ended up using the unit that winter, so I couldn't have known about the issue. Larry sent the techs out, they found that it was out of refrigerant, fixed the issue and everything was up and running again. Until... Someone in the house must've bumped into the unit and caused another leak of refrigerant. We didn't find out until almost two months later. No worries, Larry sends his guys out, they isolate the problem, and got me back up and running. I was just happy with the communication and that my problem was fixed, but then found out that Larry wasn't even charging me for ANY of these additional visits a year after install! Couldn't recommend this company more.

Larry has probably one of the most respectable companies that I've seen or worked with in a while…read moreall of his guys are very knowledgeable and work very hard and put out a very good product in the end. Yes every company has its bad things and it's bad reviews and everything else but above all and everything they do an awesome job of taking care of their customers. I've been in the industry for over a decade now worked for countless companies where I would have to go in and do warranty work for months on calls that nobody could figure out that people sold knowing that nobody at the company probably could figure this out. So you can only imagine how infuriated these customers must have been. So actually for once in a decade quite literally it was nice to actually go into a company and not be bombarded with warranty work that nobody can figure out for months on months with customers that are very fed up and have just paid thousands of dollars for basically nothing.

Dowd heat and air replaced my 30 year old gas furnace with a heat pump and new gas furnace to add a…read morebackup heating method. Dowd's bid was complete with two alternatives, one with an air handler only and one with a gas furnace backup. The job was complete in a day and the installation was neat and professional. Clean up was good. Of the bids I received Dowd's bid was the most complete. One competitor, bidding the same equipment, was almost double the bid I received from Dowd. So far the system handled both 13° and 95° days in stride. My old system caused variations in the temperature from room to room of +- 5-7° now with this system the variation is around 1°. The gas furnace never turned on during the colder stretch. Very pleased.

We had a unit that was not cooling as well as expected. Dowd's technician cleaned it and assured us…read morethat it was running as well as possible for a +20 year old a/c. The cleaning helped a lot. Pricing was fair.

Thanks to Banker Heating and Air for solving our heater problem. Very knowledgeable and kind. Will…read morecall for all HVAC needs. *****(5) star rating. Great customer service!

I have four properties. Scheduled preventative maintenance on a Thursday that Banker picked. He…read moredidn't show up on that Thursday, no phone call, no nothing....until I called him on said Thursday and was told that they "couldn't catch a break" for service on other properties. I had scheduled someone to meet him between 9am-3pm pm on said Thursday and no one had yet to see him. For me, not acceptable a simple phone call would have sufficed for rescheduling. Not the most professional team and so for me, am moving on.

Kayne performed the semi-annual check of my HVAC system. He changed my filters, checked the…read morecarbon monoxide monitor as well. All of that and he was polite and unobtrusive. My kind of service person. I appreciate True Blue.

Have lived in my house for three years now and when I purchased it in 2020, the two year old Trane…read moreHVAC had True Blues sticker on it. They have been doing the maintenance agreement on it for the last three years. My unit started acting up on July 13, 2023 so so called them out. They said the TXV valve needed to be replaced and charged me $581 in labor to change out a valve that took 2 hrs at the most to change. A few hours went by and I noticed the unit was still not cooling properly so the mechanic came back out and discovered that he didn't put enough coolant in the first time. He added more coolant and then the unit seem to work OK for the next few days, but went right back to struggling to keep the house at 72° and would not drop below 75. Had them back out the third time and this time they blamed it on too much Freon. After adjusting the coolant level later, that day, I noticed that it still was not cooling down to 72°. True Blue refused to come back out and told me to get a second opinion. I would never ever use these guys again. This unit is only 4 1/2 years old and prior to them coming out on July 13 it it always operated efficiently and would shut off quickly for the last three years. Not even sure the TXV valve was bad in the 1st place. I will also tell you that they did a horrible job of coming out to service the unit twice a year because two of their techs tried to get away without taking off the top of the unit and clean the fins from the inside out on the exterior unit. They regularly turn over there techs and the general manager is very rude and just looks for any reason to blame the homeowner instead of standing behind the unit's warranty and taking ownership of the situation. Very unprofessional company. Even their phone personnel are rude and short with you. do yourself a favor and skip over True Blue's phone number. One of the most unprofessional companies I've ever dealt with.

I'm so grateful to Porter Heat & Air! My central heat unit wouldn't ignite, I called Wednesday and…read morethey were out Friday. They got it running in less than 30 minutes and only charged the service fee. They'll be my go-to from now on.

We have used Porter for years and would not think of switching to anyone else. They always show up…read morewhen scheduled and offer the best value for the service. This past November they installed a new hvac system with duct work, everything has been perfect! We have already noticed major saving in our utility bills. They are a local family owned business and have always treated us like old friends. Highly recommend!

This company deserves a special rating of ZERO STARS. This job was so horribly botched that you…read morecould not make this up!!! I paid Richard Tattershall's company, Comfort Class (known in many forms as Comfort Class, C&C Air Services, C&C Chimney, etc.) $20,845 to replace 3 aging HVAC units in my home. I signed a contract stating that the installation would take 4 days, and I (like any reasonable person) signed that contract under the assumption that the units would be properly installed. Oh boy was I wrong! Long story short, not only did the installation take significantly longer than contracted (to the tune of 11 days, not 4) people have been in my home *30 times* (yes we are counting) since the "completion" of this installation. 21 (also counting) of them were unit failures, the latest being June 22-28 - yes, during the hottest part of the summer so far, Richard and his company allowed our A/C to be inoperable for 6 days. Read on to find out about the part where I had to go through a ton of hoops to find and then file a claim against this company's insurance. This company completely failed me as a customer, left me with water damage to my home and personal property, and ALL THREE *NEW* furnaces they installed failed multiple times within the first month of their operation and continued to fail as far as 9 months afterward, so far. As of this writing the most recent failure was less than two weeks ago. How exactly did this company fail us? Let's make an incomplete list: - Installation went so poorly that before it was even finished, an employee quit the company and came to my home with CO detectors warning me not to use the furnaces due to the risk of CO poisoning - Did not convert the units from gas to propane until 1 1/2 weeks after the install and after all 3 units had been running - Failed twice to seal a hole in the house left by a pipe C&C removed, leading to thousands of dollars in water damage the company attempted to ghost us over instead of making an insurance claim - 7+ failures within 1 1/2 months, ~21 total failures out as far as 9 months - After one failure, Dale & Lee's service came and inspected the units and gave me a pink slip (see the pink photo) warning me against running the units until they were inspected/repaired - the second HVAC professional to warn me of CO poisoning if I use these units! - Totally botched install: a double "P" trap, pipes left unglued, zip-tied drain lines, improper wiring, an unlevel unit held up by straps and PVC pipe (that one had about a 25% airflow restriction initially) - Install began on Nov. 11th, we paid for the "completed" job on Nov. 22, last furnace failure was 1 week before we turned them off for the spring - We had to have a lawyer send them a demand letter to get one of our failed units fixed after the company ghosted us in the middle of the winter right after they found out how much the water damage would cost to rectify Through this terrible process, this company has established a pattern of incompetence from the bottom all the way to the top, and a complete abdication of responsibility when faced with the expense of their mistakes. Richard promised refunds multiple times, which I never received. They promised a resolution to my property damage, which I never received either. To finally be compensated for the property damage, I had to contact the Oklahoma Construction Industries board, obtain a copy of this company's Certificate of Insurance, and call them and submit a claim myself. For anyone wondering, the insurance company accepted and paid the claim. The icing on this cake is the most recent failure we experienced. When our units failed on June 22nd, C&C sent ASAP Heating and Air to fix it. The ASAP rep took one look at our failed unit and told us he would not touch it. After taking pictures and talking to his superiors, he notified us that his company would not be willing to take on the liability of the poorly-installed unit, saying that it needed to be completely reinstalled (see the ASAP invoice photo). Richard lied to make the sale, saying the units they were installing in our home were the "same exact ones" they trained on. In reality, he sold us units his company had never installed, and we didn't find that out until after the install began. They made us pay for their training, left us with damage to our home and our personal property, and refused to answer our calls when one of our units failed yet again. TL;DR: We paid for a proper 4-day install of brand new units. We got an 11-day install, 21 unit failures in the 9 months since, an insurance payout we initiated ourselves for water damage, and proof that our units still are not properly installed. Oh, and accusations of wrongdoing on our part. This has by far been the worst experience I have had with any company, ever, and it just keeps getting worse! I would not recommend them, even to someone I dislike. You've been warned!

After my negative post over the weekend, I received a call from the owner today. We discussed my…read moreissues and he was very apologetic and refunded my money. If i have future issues with my gas fireplace, I will definitely give them a call. This is a small locally owned business. I'm convinced they really want to provide good service to their customers but at times thing drop through the cracks as they get busy. I wish I had tried harder to connect with the owner before making my post.

A great company! Brian sent his crew out within an hour of calling and repaired our AC on our…read moreproduction truck. His crew was very professional and took the time to give us ways to keep our unit running better. Brian called after his crew left to make sure we were satisfied with the service! We are extremely satisfied! His prices were extremely reasonable. Give Brian a call!

I've used Brian's for years for repairs on an old York HVAC so I called &/or filled out his on-line…read moreform 3 times to get a quote on a brand new HVAC - no response. The 4th time one of his assistants (Mike?) called back & gave me an estimate over the phone w/o even seeing what needed to be done. The over-the-phone estimate was $1,000-1,500 OVER HIS COMPETITORS for the same equipment. He was RUDE, UNCOOPERATIVE, WITH NO SENSE OF LOYALTY to long time customers. Glad I found out their true nature before making a long term commitment on a new system.

Jim, Steven, Sarah & the gang at Air Round The Clock were absolutely amazing! From a fast onsite…read moreestimate to an amazing install team-it was plug and play with 2 AC units, 2 furnaces & 2 thermostats. It was over 100 degrees during install & the entire time including Jim and the knowledgeable crew made sure we were in the know about what was going on the entire time. They worked long hours to make sure they didn't leave until we had at least one air conditioner running. Much time and detail went into my install and I have confidence in knowing we went with the right company for the job! Many thanks to Jim & Steven & the team at Air Round the Clock!

Excellent service and quality! I can't say thank you enough for fixing my ductwork!!! My energy…read morebills have reduced greatly!!!