I live in Toronto but go to Napanee every few months to visit friends and that includes April's…read moreImage! I have bought dresses, winter coats, boots, pants you name it! Everything there is different and unique. I am always being asked where did I buy something. Friends laugh now, they say Napanee before I do! Staff are amazing too!

I have to be honest. Technically, I wasn't a customer because the order I made through Teleflora…read morewas not accepted by them, despite Teleflora taking my money, so this review has as much to do about the Teleflora network as anything else. That said, they belong to this network, so I will continue. I placed an order, through Teleflora, for a small arrangement (12 x 12) for $59.99 US. Teleflora was supposed to give me a discount which equated to me paying the same in Canadian dollars. I ordered and specified I would be picking up the next day at the end of day at Neil's. This store was the only option available, so I decided to give them a try. Little did I know, a cancellation of said order was sent to my junk mail the following morning. I arrived the next day to find that despite looking around for 15 minutes, no one could find my order. Eventually a lady came out to explain, with documentation, that they had rejected the order on the basis that they weren't making enough money. According to the paperwork, Teleflora was eating the cost of the discount and they would be making the original listed price, but they wanted $59 more dollars (not sure if US or Can.) I was flabbergasted by the ordeal and the fact that any company or network operated in such a way. Teleflora was apparently advertising arrangements at prices that no florist would honour. The lady suggested I purchase something else. I looked around at the prices in the place ($65 for a small bouquet of carnations, expensive generic Valentine stuffies and $20 for a small bunny figurine that was one of many not sold that hadn't been marked down in the least). It became apparent with the refusal and evidence all around me that I wasn't going to be able to afford anything in the store that was worthy of being presented to my mother. I left completely disheartened that what was supposed to be a lovely surprise a couple days before Mother's Day, turned into such a disappointment. I was embarrassed, but in all honesty, I'm not sure I was the one that should have been embarrassed. This experience really drove home how expensive fresh cut flowers are now, despite being advertised for a reasonable price on Teleflora and other websites. Hardly worth it if you consider that they only last a week, or two, if you're lucky. So be warned that if you order through the Teleflora network, you just might not get your flowers and they get to hold onto your money for ten days for no reason whatsoever. This is an aggravation no one needs. Happy Mother's Day!

Have used Neil's for many years, always pleased with arrangements and friendly service.read more

This business does not recognize mask exemption. We attempted to shop at this store while wearing a…read morefull face shield and was promptly asked to leave because we were not wearing a mask. She said you cannot wear shields here, even though the signs posted on all the windows clearly states face COVERING....oh well there are other health food shops in Kingston, We will take our business elsewhere!

Excellent health food store PLUS all sorts of other healthy stuff. I found the salt inhaler I've…read morebeen looking for there! And free parking too.

My fave place to shop....Always great new styles and awesome sales. I was advised by a staff member…read moreof a sale that starts tomorrow...which in turn will save me about 25 dollars....umm awesome Sign up for their Rickis card as it gets you great deals. The company is great and I have returned merchandise that I have purchased off their website with absolutely no hassle.

Bought some silverware at a yard sale a few years back, and took it in last week to see what it was…read moreworth. The staff was absolutely excellent. Everything was done in front of me - no disappearing to a back room with my items for any reason. Was blown away to learn the $5 I spent at a yard sale netted me over $2k in cash. Unlike fly-by-night buyers that rent a hotel room for a weekend, Hock Shop posts their prices right online. Can't speak to any other aspects of this business, but in selling silver, I was very impressed.

Hock Shop Canada makes the mall look really bad. The reason for this is, Hock Shop Canada is a…read morecrooked store full of misrepresentation and rip offs to the consumers and to the public. Here is one example of many. Hock Shop Canada sells guitars that are real junk. The guitars they sell are overpriced junk full of covered damages such as cracks in the necks and bodies of the guitars, worn out guitars, warped and damaged guitars that have never been stored, maintained or looked after, lowest quality guitars made in China and the list is endless. You get the idea. When people off the street sell Hock Shop Canada their junk guitars, the guitar's defects are pointed out right away by Hock Shop Canada to them to command a rock bottom price to be paid for the guitar, the lowest garage sale type price for a parts guitar. After the junk guitar is bought for next to nothing, Hock Shop Canada gets right to work on the junk guitar to clean up and cheaply cover up the damages. Cracks in the guitar's wood can be filled in and touched up good enough to sell the guitar. Worn out frets can be polished and filed to look newer. Warped guitar necks can be adjusted to help cover up the defects. Broken electronics can be patched together to work long enough to sell the guitar, and on and on. After a guitar's damages and wear are cheaply covered up, the guitars are put on the store rack for top dollar, (with a humidifier in front of them to maintain the cheap cover up's), just under what the guitar would sell for new or what a perfect same model guitar would sell for on e bay. When the customer goes into Hock Shop Canada, they are told what great quality and value the guitars they sell are. Many customers off the street are not guitar experts. They are beginners in guitars and are looking for a first or second guitar to learn to play and practice with. Hock Shop Canada preys on these people and gives them a load of misrepresentation, telling them whatever it takes to make a sale. When the customer purchases a guitar from Hock Shop Canada, they are told they get a 30 day warranty, no cash refunds and exchange only. When the customer brings the guitar they purchased home, the cheaply covered up defects and damages soon appear. The covered up cracks in the guitar's neck and body appear due to the slightest change in humidity and temperature. The warps go back to their original state and on and on. The consumer soon realizes with the help of internet guitar sites or seeking out the advice of a guitar tech, they bought a misrepresented guitar that is only good as a wall hanging or firewood. When the consumer returns the guitar back to Hock Shop Canada, they are out of the over inflated price they paid for the junk guitar. Hock Shop Canada only gives their ripped off customers two options, Exchange for another piece of junk or given a worthless gift card that they can only get another worthless piece of junk with. The gift card has no value, because when the customer buys another junk guitar, the guitar has no resale value. The guitar can only be sold as a junk guitar or a parts guitar. If a customer paid $200.00 for a cracked guitar and if they are honest, they can only sell the guitar for what it really is, a cracked junk guitar for some parts or a wall hanging. They would be lucky to get $25.00 for it. One crooked store that sells misrepresented products, causes consumers to dislike the whole mall and never shop at the mall again.

A couple of weeks ago, I needed a dozen yellow roses. I live out of town but know Kingston well. I…read morecalled a bunch of flower shops and Pam's was the only one who had any. I picked them up the next day. They were beautiful. When I went to the store my daughter 17 year old daughter said can I go inside too. I said of course, you will love this store. My daughter takes a greenery class at their school. Walked in and said it's beautiful in here. She took a good look at all the plants. When we left, she said Mom they do a fantastic job! All their plants are very healthy, well cared for and no pests. Highly recommend. Mary-Anne H

I have relied on Pam's Flower Garden to deliver flowers for over 20 years. I have lived in Europe…read morefor the past 8 years and today Wayne took my order. We discussed varieties and colour combinations and I know his bouquet is going to look stunning on my mum's birthday table. Thank you to the whole team for your friendly interactions over the years and for the countless beautiful, top quality flowers you have provided to members of our family who live in and around Kingston. Cheers, Deborah Le Macassar, Corbie, France

Great place for prescriptions! They don't have the drugstore merchandise, so its not ideal for…read moretourists. But its the best place for locals to know they'll be taken care of. Karl the Pharmacist is very knowledgeable and caring, he will even call your doctor to make suggestions if he disagrees with a medication or dosage you have been prescribed. This is the place to go if you're looking for someone you can trust to care for your wellbeing.

This is my go-to place when I am looking for natural products and spices. The owner is helpful, and…read moreknowledgeable. The vibes of the space is positive and grounding. I highly recommend checking out this place.