1. GRBS

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    Portage, MI

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    GRBS

    3.0 (2 reviews)
    Open Open 24 hours

    Services - GRBS

    Commercial deep cleaning

    Commercial move-in or move-out cleaning

    Commercial standard cleaning

    GRBS Photos

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    1 year ago

    Current employee. So far everything is decent. The managers are very friendly. Already received a raise too and a promotion to team lead.

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    2 years ago

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    Clean by Design

    Clean by Design

    2.3
    (3 reviews)

    I would not hire again. I indicated what I wanted done and…read moreeven went as far as to send pictures, per their request. I had high expectations and read reviews ahead of time.... I was told what service I should purchase given my needs and since I wanted a deep clean (even though a lot of the list was not relevant for my house).... I indicated what I wanted done .... The feedback was initially professional and I waited for my clean ...and then I received a call the day before my event, indicating that they couldn't fulfill most of my needs... I was actually picking up a floral arrangement and my friend overheard it and was totally disgusted by the phone call. I still went along with the cleaning because i had an event... This was a couple years ago, but this business randomly came across my feed and it still has left a sour taste in my mouth. They also brought in frozen coffee drinks and left rings on my $2,500 butcher block and skipped over two bedrooms ....given I have a three-bedroom house. I did not address, but I knew I wouldn't hire again, given the experience. I have since found a cleaner that is wonderful.

    I scheduled a cleaning that included two specific areas, but the service was only partially…read morecompleted. The oven rack area was cleaned, while the drawer beneath it was left untouched. After careful observation over the next couple of days, less than 50% of the tasks noted in their agreement for a general cleaning did not occur. I also noticed trash put in my vanity and signs that personal belongings in my bedroom appeared to have been handled. This included makeup that showed signs of use and one product that was fully used up. I shared these concerns with the company but did not receive a response at that time. A manager later contacted me to discuss the invoice. During the call, I attempted to explain my experience, but the conversation felt tense and one-sided, with limited opportunity to fully share my perspective. I was told the company guarantees 100% customer satisfaction, but my concerns about the service and communication were not addressed in a way that reflected that standard.

    GRBS - officecleaning - Updated July 2026

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