I've have my lashes and hair done here several times. They definitely make you feel welcomed and at…read morehome. Love those ladies!

I have never left reviews but I am incredibly disappointed in my experience. I had been going to…read moreMegan for several years. Posted below is a photo of what I asked for along with photos of what I received. She had a cancellation and got me in quick for which I was grateful. I was there for four hours as she worked coloring some else's hair along side mine. I have never been at a salon that long and I understand the hustle but when it was all said and done I had to schedule someone else to pick up my kids and was late for a meeting. I say all that to say towards the end of my appointment I was distracted making texts and arrangements. When she was done, I needed to go and did so in a hurry. That same day I reached out to her to let her know I was disappointed with the outcome. She told me to come back in she would fix it. We schedule a day and time. The night before my new appt, she asked if she could schedule me later. No problem. But I expressed I also needed her to fix the cut. In the photos, you can see that it is not even. I also asked for some face framing that wasn't done. She said she could add low lights for free but the cut would be $20. I told her I didn't understand why she would charge more, ultimately paying $165 for a cut and color that was not acceptable. The bleach was left in my hair to long and fried my hair. You can also see that in the photos. When I expressed that I didn't think I should be charged more, her only solution was to send my money back. She was upset over a Facebook post I made stating I was disappointed in my experience that did not include the salon name or her name. Don't get me wrong, I'd much rather have my money back than go back there BUT accepting responsibility for your mistakes is huge. I understand accountability feels like an attack if you aren't emotionally mature but I treated her with respect. I didn't use profanity or attack her. We are humans, mistakes happen. I was told by her there was a miscommunication. I was pretty clear I wanted what was in the photo. We talked about manipulating the color of the highlights a little but I did not want money pieces and expressed I wanted my natural brown to be as prominent as the photo. I am told this happens all the time there. She proceeded to make a post about running her business on honesty and letting her clients be heard. Let me be clear, she only lets you be heard if you are happy with her work. I was punished for being honest. She also boasted that boundaries are beautiful. You got that right, I am grateful I can set them today and didn't allow her to charge me for work she didn't complete. Her business will carry on and I will find a new stylist. However, I have had so many people reach out about their experiences with her. I think it is worthy of sharing. 10/10 do not recommend.