I was literally stuck in the middle of midtown Manhattan car just stopped! Thank god I was able to…read moreget in touch with milion on a Saturday night! Car got towed to Prela, Shop is closed Sunday so I had to wait until Monday to find out what was wrong. I literally work right next door. My husband dropped me off and when I got there it was being worked on..they are the best! I drove off a happy camper

Why people give it less than 5 stars? My entire family has been going to Prela for many years. This…read moreis a dad and son shop. They are very honest and professional. I keep coming back to them after trying more conveniently located shops but always feel their prices are better valued and are more competitive than the rest.

Paul Petrone has an M.D. degree in Mercedes service. When…read moreyou go there you can see they really care about their customers. They told me I should bring my car to the dealership service because it was covered by a warranty. They also called the service office and told them to expect my car to drop off for the repair they had already diagnosed. They spoke to the foreman at the dealership. All of this service was gratis. More importantly, they go to Mercedes school to keep up with what they need to know.

They are Tesla certified. They did a great job with the repairs while being professional and…read morehelpful dealing with insurance and stuff.

Love this place. Run by an Italian family and they are honest and efficient. They aren't exactly…read morethe cheapest place but they do great work. Hubby's family has been coming here for years and I've decided to follow. They don't make you do unnecessary replacement during annual inspections like many other places do.

They exaggerated severeness of normal wear and tear when repairs were not necessary. They also…read moretried to charge a ridiculously high price. Please search for another place if possible. Be careful.

Best shop in Whitestone , owner is a absolute gentleman and I trust him with all my cars !read more

Newly renovated, with new pump stations, clean and new concrete grounds, etc…read more Was always a friendly and trustworthy neighborhood service station. Now better looking too. They reconfigured the 2 awkwardly placed pump stations into one, more streamlined station. Makes it much easier to maneuver around the lot. Still same number of pumps.

Best mechanic on the planet! Hands down u won't get a more honest relaible mechanic shop in NYC…read more Been going there for 20 years plus never had a bad experience .

Awesome service. Great wisloyy work and speedy repair.i would hightly tecommend them.read more

I'm just an average guy lucky to have my dream car and even luckier to have a mechanic I can rely…read moreon without hesitation. I have been a customer for 2-3 years now, every car that I've owned at a time and brought to this shop has always been treated with care, reliably maintained and fixed. Their prices are extremely fair in my personal honest opinion. I'm proud to say that Great Bear Auto is honestly the most trustworthy mechanic shop I know in Queens. I consider them family now. Their determination to fix an old car like mine is rare and greatly appreciated. I will genuinely always hold Great Bear Auto with high regards for so many reasons. John cares just as much as I do to make sure my car is well taken care of. Carrie knows how to get quick results, Joe and the rest of the team deserve great praise for all their hardwork. Audra is such an amazing and inspiring individual that I feel lucky to cross paths with. With Audras leadership and the staffs followership, Great Bear Auto shows the quality of their work through their team effort. If you're looking for a trustworthy mechanic shop that cares, seriously give them a call, visit and let their amazing mechanics do their job and I swear you'll be impressed. PS: Some pictures were taken by John at Great Bear and shared with me as progress updates. Here I share them with you, for a review you can trust.

Went for an all women auto body class hosted by Audra. We learned basic maintenance essentials that…read morewill help keep your car running smoothly. We also were showed how to find and work a fuse box, jumper cable usage and how to check your fluids. Last but not least we learned how to jack the car and change a tire. It was a wonderful, informative and helpful class for the girls. Really appreciate her taking her knowledge and sharing it.

Came in to get pricing and advise on a 2016 Honda CRV ex. Car was having issues with jittery…read moresteering, rear suspension was causing uneven and bumpy ride over any type of road, car has 88k miles with original suspension. I end up getting KYB shocks and struts with full spring assembly on my own. I had the shop install the front struts and rear shocks and they advise front linkage needed replacement as well. When car came back and was road tested, i realized no more shaking at speeds over 50mph, suspension felt very smooth, all tires felt in place and brakin was improved aling with sharp steering. Mike did a great job, the car felt like brand new. Job was done quickly and 4 hrs later they were calling me to pick up. I was so happy, that i am already thinking about doing the same to my other car. They are experts working diligently to deliver proper customized individual solutions. You can check shockwarehouse or shocksurplus for suspension needs. I recommend from experience Shockwarehouse, totally 5 star service for suspension parts. See my review.

Cash costs extra here! No Loans... Wouldn't do the agreed on price. V rude. Would not recommend…read more0/10 stars! EngrísH Questionablĩ

Ralph and his team are always so professional, knowledgeable, and friendly. I have taken my car…read morethere a couple of times over the past years at the last minute when I had forgotten to get it inspected or when I've needed an oil change, and they were kindly able to fit me in that day or next day. The garage is nestled in Middle Village near Juniper Park. I highly recommend "Ralph's Auto Repair" if you need any mechanical help with your vehicle!

Ralph and Jason are great, honest, professional, and accommodating. I've (Mike Y) taken my two cars…read more(old CRV and Audi A4) there over the years, for inspections, check-light issues, or any other concerns, and they have always taken care of things. They answer my questions, keep me inform, and tell me exactly what the issue is. I highly recommend them. They are honest, fair price, and super reliable.