Rita and I have been in our home for almost a year and a half and have been pleased with the overall experience with Great Western Homes Our sales rep Tom Steinua has been attentive, timely and professional throughout the process. No building project happens without some issues and problems. That's life. What sets one company or individual apart from another is how they respond to them. I am happy to say that Tom Steinua and the rest of the team at GWH responded as quickly as circumstances would allow and continued to follow through after the issue was resolved. Great job! read more

The home buying experience with GWH (Rick Ormsby and Steve) was the worst I have ever had. From beginning to end, they went out of their way, to make the process miserable. At one point, it was so bad, I had to have legal involved. The list of issues is so long, I would run out of characters posting it here. If you "like" my posting, I will respond to you directly with my contact information so we can discuss it. If you have made the mistake of going with this dealer, and they recommend Tom as their GC, do yourself a huge favor and RUN NOW! This review is just for Great Western Homes and specifically Rick and Steve. The NorthStar home I purchased, once all the issues with GWH were worked out, came out very nice. Do yourself a favor and find ANY OTHER NORTHSTAR DEALER other than GWH! read more

Horrible, horrible, horrible. Do not even consider using this company. It was a nightmare getting the house finished and passing the final county inspection, not to mention several other problems. The water heater had to be replaced before moving in, areas of the crawl space were not insulated, and MUCH of the attic had no insulation at all. This all in a mountain climate at 9000 ft.! The company knew of the lack of insulation because they were in the attic attaching the two halves of the modular home and chose to ignore it. Their supposed Customer Service Manager was and is completely worthless. Put simply, he is full of bull. Promises not kept, work not completed when promised, and on and on. If your looking at Great Western Homes, please consider yourself warned if it becomes a nightmare. I would suggest you run, and the faster the better. I would not recommend this company to an enemy. read more

Great Western Homes Inc. - Attic Very Poorly Insulated - General Contractors Near Me - Poncha Springs, Colorado

We have high expectations when it comes to quality. That's why we chose a Bonnavilla custom modular for our retirement home. Overall we are very pleased with our choice. We wish I could say the same for the dealer, Great Western Homes. We gave them an 8-month lead-time to get our house set on the foundation and they were still 3 weeks late on delivery. Every sub-contractor they recommended was a disappointment, and 2 were downright terrible! Make sure you hire your own project manager, not one they recommend, or oversee the project yourself. The concrete pillars that support the deck are all crooked, all of the drywall repairs need to be redone, contractors don't show up when the company promises they will and when someone finally does show up the work is done fast and sloppy. We had to clean up behind every one of them; dirty fingerprints on walls, joint compound dust everywhere, cardboard packaging, empty water bottles, etc., etc. The communications between the company, the contractors and the homeowner were pitiful. Many, many times throughout the process we didn't know which contractor was responsible for what tasks, except for the obvious. We were even told that if we complained to the company we would be put to the bottom of the list. In short, the customer service was rotten. Also be diligent with the wording in your contract and project estimate sheet that contains additional charges you might incur. Don't be duped by their ads that ask the question, "Does it really take a year to build?" If you don't stay on top of every aspect of the close-up process it could. And the ads also say, "Building your dream home is filled with wonder and dread." This is absolutely true. You wonder if and when a sub will show up and dread when you find out that it will take another 2-3 weeks before you see him again plus another 2-3 weeks if he didn't finish the work the first or second time he was there. read more

Met at their office and then they quit responding to us after multiple calls and emails. Too busy.