This experience was so much better than getting your driver's license or passport in person. First,…read morethey were pretty close to keeping on schedule. I think they were about 15, 20 minutes behind. Note, it's by appointment only, and they book several weeks out. (The Tampa office is months.) The office is located across from the food court on level 3, but don't be tempted to venture too far. There's no pager to buzz you when you're up. I hope you have the agent who processed our applications. He was so fun and had the coolest office full of sci-fi toys. We all left happy and felt it was worth the drive and wait.

The office is now on the first floor of Terminal C. If the door has a green light above the codes,…read moreyou may enter and check in with the receptionist. They have a very small sitting area (for about 5 people). If bringing your children for interview make sure they use the restroom before checking in. We were called shortly after checking in. The interview was super quick.

Every time Ive had to come here the process has been so smooth and placid. All employees are very…read moreattentive and willing to offer the assistance needed. This time around I was my mothers translator and the officer was extremely patient and understanding.

This facility that tax payers pay for is not allowing people to enter w/o appointment. The people…read morethat need other services or questions have to wait outside in the heat while the security guard stands keeping the door shut in the cool AC lobby. What are my tax dollars paying for to have empty lobbies and overpaid workers doing nothing. All government agencies after Covid used this excuse to lock people out and it's going to get worse.

Clear now has a unique machine/system that allows you to scan and pass through security even…read morefaster! Here is a picture of the new contraption. Got through in less than three minutes total.

There are multiple Yelp listings for TSA at Orlando International Airport (MCO). For example, TSA…read moreCheckpoint East and TSA PreCheck. We went through both the east checkpoint and PreCheck (kind of), so I'm leaving my review here on the main listing. We used CLEAR Plus at MCO and had no issues. This was at the security checkpoint for Gates 70-129 (the aforementioned east checkpoint) in Terminals A and B. CLEAR was in the far left lanes, then PreCheck, then regular. On an ordinary Tuesday around 11:00am, the regular line was by far the longest, followed by short lines for PreCheck, and no line for CLEAR. Folks with CLEAR saw the same TSA agent(s) as folks using PreCheck, just with higher priority. In other words, the CLEAR and PreCheck lines ended at the same point, with CLEAR travelers directed to TSA agents before PreCheck travelers. In our case, I guesstimate we saved maybe 2-3 minutes by using CLEAR instead PreCheck -- a marginal difference. Either way, I recommend both CLEAR and PreCheck. They're both good. Currently, CLEAR Plus costs $199 per year, Global Entry (which includes TSA PreCheck) costs $120 for 5 years, and PreCheck costs $85 for 5 years. All of these are paid for as a benefit through our American Express Platinum Card. Many credit cards offer this or similar benefits. Other examples include Bank of America Premium Rewards, Capital One Venture Rewards, and Chase Sapphire Reserve. Even if you don't have one of these cards, I think paying out of pocket for at least PreCheck - and Global Entry, if you travel internationally - is worth it for the time savings and convenience. All of the TSA agents that we interacted with at MCO and the actual security screening process were fine. A different security checkpoint (west) is used for Gates 1-59 in Terminals A and B. Terminal C, which is located in a different building/complex, has its own security checkpoint for Gates 230-253.

Everyone who has TSA obviously wants smooth travel, not this time! On April 23, 2026 we arrived and…read moreALL lanes were lit up for TSA Pre Check. After waiting in one line, the agent informed us that we were not in a Pre Check line and advised we got to the end of the other line. I questioned a man who seemed as if he was in charge and he was very curt explaining that they were no longer Pre Check lanes. Several passengers were quite frustrated and making comments. At this point, the manager, who would only give us his first name, Alex announced that he as allowing other passengers to go ahead of our line because we had been impatient. I would think a higher up manager might want to know how TSA is being represented.

I lost my wallet in Orlando and had to fly out to MT the next day. Had zero identification and only…read morehad my boarding pass. Lopez at TSA who was a supervisor literally walked me through the process to get through security. He verified who I was, had them screen my luggage,etc. Thank you Lopez for your efforts and your friendly demeanor. I am very grateful.

Slow... expect to wait to get thru TSA. I waited like crazy this last time and I have precheck. My…read morecoworkers who didnt, over an hour to get thru. They need more entrances through. Also the clear thing pisses me off... There needs to be a better way...

Ahhh yes, the USA airport security... The TSA. How on earth did they get a Yelp page? I think it…read morewas back in the times when you were allowed to add a government agency to Yelp. Well, you have no choice. You must endure the TSA if you want to fly out of the USA. Orlando is pretty much a hit or miss. Expect possible long lines, especially if you don't have pre check. Wait can take as long as 45 minutes or more occasionally. However, if you are lucky enough to have pre check, then it is much faster with about 15 minutes max wait. The scre... er government appointed officers can either be friendly or rude, depending on their mood. If you do have a good or bad experience, you submit an online comment card, where they have a poster right at the people move stations that you scan a QR code. However, do you really think management would read your comments and respond. Maybe if you are really lucky. Before this becomes a political post, it's just best to bring your patience and try to keep a positive attitude. If you are nice to them, most of the time they are nice back. However, if you can't stand the inane policies and hit or miss service, it's then best to try another airport or country (like Mexico or Japan) that does it better.

Well, I was expecting the worst, but I was pleasantly surprised by what an easy experience it was!…read moreHowever, a few caveats: Definitely make a reservation beforehand, because they ask you before you even enter the building if you have one. Also, arrive 30 minutes early- for 2 reasons: parking- while there are places around the building to park on the street, good luck finding a space. I ended up simply parking in the garage- which, by the way, costs $20 for 2 hours. Also, you can leave the garage through 2 doors, but those same doors are locked from the outside, so you have to walk all the way around when you leave to get to your car. Upon entering the building, you will be asked if you have a reservation, and you will have to show it to the security guard. Once in, be prepared for airport security- removing all metal, going through a metal detector, and being wanded. For me, anyway, after that, everything was a breeze. Upon entering the 3rd floor, I was again asked if I had a reservation and had to show it to the security guard, who in turn directed me to the kiosk where I signed in and was given a paper ticket. I was given a number that corresponded to a screen. I sat down in a very uncrowded room, and a few minutes later, my number came up; they also sent me a text. I had a very pleasant agent who helped me do a name change on my social security card, and I was done in less than 10 minutes! I headed back down and got in my car, paid for parking on the way out, and was on my way!

Getting through to the national or local office is stressful to say the least. After getting…read morethrough the automated operator, I was on hold for 20 minutes (calling first thing at 8:00 am EST), I explained that I need to change my name on my card, we were disconnected. When I called again, the representative transferred me to the 'technical representative when I do Not have a 'user' or 'password' issue. I CANNOT get through their screening website even to get an appointment. When I called the published number for the local office, I was really speaking to the National office. The system is so inept that after confirming my appointment, I asked her if it was the location I am familiar with, she explained it was not. She explained that according to my Zip Code, that is the office the system generates and became 'snippy' with me. The irony is that the office closest to home has my same Zip Code yet the system does not allow them to make an appointment with that office. From our experience and that of friends, people get there at 6:00 am in order to get an appointment to be seen that day. UNBELIEVABLE!!!! to say the least!!!