The two Indian ladies working here are the worst human beings on this planet... they are rude…read moreunprofessional and make racist comments in their language thinking we don't understand... please don't go here... this business should be closed they are horrible And don't trust with your packages I had to take photos of my packages because they tamper with them!

There's no good time with Post Offices just a bad time and a horrendous time…read more This one is no different, I see 12 vacant staff posts yet two members of staff At peak time With a queue of 30 people going out the door. Now once or twice and this would've been ok but I've seen it now everytime I've gone in. I've tried at 9am (less busy but people had been queuing for 20 minutes), 1pm and 3pm and still no better. The staff CAN be helpful until you need forms filling in then they're about as helpful as an ice cube in hell! I've made sure any companies I deal with now can be done via direct debit or direct in branch as I vowed never to go back there.

Yes, it's a post office, but this one as one great feature for a suburban post-office - it's open…read moreuntil 2:30pm on a Saturday! This means that if you have a commintment on a Saturday morning, and can't get to most post offices before they close, then this one's stil an option. Also, there's rarely a queue (on any day at any time), so it's great for just popping into at lunchtime etc.

Deptford Post office isn't the most friendly in London and the staff who work there are really…read morequite miserable. Granted, Deptford may not be the most inspiring places to work but a smile would be nice when the customer makes the effort! I went to collect a package and it was quite an endurance. The member of staff couldn't find my parcel and seemed very irritated when I persisted in asking her to keep looking. Finally, my Topshop jacket (now you see why I persisted!) was found and I could leave the Post Office. Phew! It just isn't very nice here - very run down with quite a depressing atmosphere. It was also completely unorganised with the staff shouting at one another in addition to shouting at the customers, I am aware that post offices aren't the most exciting of places but I have certainly visited far nicer.

Very rude, very entitled. I got a 'it sucks to be you' that my parcel got delivered 23rd Dec and…read morethey had returned it to the depot on the 31st because they didn't want to have to deal with last year's parcels! My husband actually tried to pick it up on the 24th at 3pm but they claimed they were shutting early even though there was no signage up stating otherwise. When he pointed that out they said 'you should know everyone closes early on Christmas Eve.' Because we can read minds!

Surrey Quays Post Office is a pleasant little place on the Lower Road. The family who run it really…read morelike to stop and chat to you and are extremely helpful and friendly. The service is really very good and despite the shop looking a little run down, I certainly can't complain and have experienced far worse in the area. In the shop section you can also top up your electric metre which is handy when you live in the stone age like myself and pay via a electricity metre. Lovely staff, great service, and no complaints from me!

I visit this place every other week Sometimes it gets busy…read moreand there arrent enough people on the till Most people who work there are are nice and helpful

So the mailman comes to your flat to deliver a package. You're not home because it's the middle of…read morethe day. Where are you? Yes, at work. You work 9-5:30 pretty much like most people. So the postman leaves a slip stating you can pick up your package at this delivery center. This is where the problems start. The delivery center in inconveniently placed out in the middle of nowhere interesting. It's not accessible by tube. The hours are terrible. They're only open while you are at work Monday through Friday, and on Saturday, the are open from 7AM -12PM. Who wants to wake up with the crow of the rooster to get their mail? Anyone anyone? I know that the workers have lives too, but there's got to be some better way to schedule this! I arrived a bit after noon to get my package and the man playing line-warden told me I was too late. Ok.... I walked 2.5 miles to get there, through the wind and rain and snow and sleet, uphill both ways with no shoes, and I'm being turned away? No. Not okay. It took me getting all upset and the aid of my fellow package-picker-uppers to convince the man to let me in. It was really the only time I could go, considering I work full time, but he would nearly deaf to my pleas. It would be great if they changed the hours slightly to be more amenable to the working crowd. The process itself took only a few minutes, but getting all the way out there was trying.

This probably isn't the best place to post this. But I am extremely frustrated with Royal Mail's…read morecustomer service. So I just have to write them a review. I ordered some holiday gifts for my in-laws using Amazon UK. They, in turn, used Royal Mail's services to ship my order internationally. I was advised to call Royal Mail in order to check the status of my order. But their phone customer service is absolutely horrendous. After listening to their phone menus for 10 minutes, I had to wait for a representative. All I wanted to know was: 1. Will my order arrive today? (That's what is stated on it.) 2. How will I know that it was delivered? When I finally got the chance to speak to a representative, I received no answer to any of my questions. Instead I got nagged and patronized. And I had to listen to a 5-minute explanation on "how busy they are, because it's Christmas time." Yeah, no joke! The woman that I spoke to was extremely rude. Her tone was unprofessional. I can't believe someone would get paid to talk to customers in such manner. So my in-laws' Christmas gifts MIGHT arrive VERY SOON?! You've got to be kidding me... At the end of the conversation the woman had the audacity to tell me that I should call them regularly and check if they've received it. Does it cross her mind that I want to surprise them? Ugh... They can learn a lot from UPS' customer service.

It's located on a very busy road near Limehouse station and it's in the back of a small convenience…read morestore, but very friendly and efficient, and got my job done without any problem. I recommend this little post office if you're in that part of town