Thanks for all your efforts for my family and me. You're a top notch agency! Great people, great…read moreexperiences!

From the owner: Our goal is to help prepare you for the unexpected in aspects of your life. License #: PA-399006read more

I highly recommend them! Logan helped me and my wife and is very professional. He helped me save…read morelots of money! They are very easy to work with and have the best insurance. Contact them today!! I am very happy with Erie insurance. Thanks Logan!

From the owner: We are a team of professionals ready to help with whatever your insurance needs may be. We look…read moreforward to working with each individual to build relationships you can trust over the years to come. On the River in Wormleysburg!

Service was very slow and unorganized, no one greets customers upon entry and no one is moving with…read moreurgency. Not even sure why they are needed for DMV purposes, I had a much smoother experience at the ACTUAL DMV when getting my Real ID versus this place that seems to charge a person for everything they do as far as printing your documents, there are all these fees listed in addition to what you need to pay for via your actual vehicle. I'd say use thr online services or go directly to DMV and for insurance call someone get some quotes and save yourself a lot of time over dealing with is Angency it seems to be more stress any money than if you have a dedicated appointment with DMV or a Insurance Broker who sets an appointment vs having all the customers standing around and asking who is next etc. Definitely could use some improvement.

Literally go anywhere else - this place is terrible. Their staff's rudeness is only trumped by…read moretheir incompetence. Had so many issues so will only write a few: 1. In total it took almost 6 months to get my plate (antique plate and then a vanity antique plate). PennDOT does take a while on these but about half that waiting was because of general incompetence on the agency staff. 2. When my first plate arrived they called the wrong number to let me know it was ready (they had called me a few weeks earlier because of another screw up on their part so they had my correct number - just dialed it wrong the second time). I called them 2-weeks after my plate had been sitting there and they said it was "still processing at penndot". Reached out to my local congress person 2-weeks after that to see if they could contact PennDOT directly and they did and PennDOT said they shipped the plate out the month prior. Called the agency again and they said "yes it's here - we called you a month ago to let you know" but again they called the wrong number. So they both called the wrong number AND didn't tell me the plate was ready when I called them. Additionally every time I called and asked for an update they said "we'll call you when it's ready" and acted very annoyed. If I didn't keep calling in I'd probably still be waiting for my plate. 3. PennDOT made some mistake when processing my vanity plate and had to redo it - again had to call the agency to have them call PennDOT to see what was going on - if I hadn't I probably would never have gotten the plate. They had to resubmit the paperwork but at this point PennDOT had increased their rates so i had to pay more on top of this. 4. Generally they just don't know what they are doing, are actively working to get things done with the government agencies they work with, and overall just act annoyed when you try and get more information from them. One mistake here and there is annoying but not the end of the world - this was different - this was systemic incompetence that is not worth the headache or risk.

The four star review reflects my insurance rate going up $100 in one year. Not cool, State Farm…read more That's not this Agents Office's fault--so I'm just coming on here to say that Crystalynne is a great asset, she has helped me immensely and is now very responsive to emails, she deserves a raise and a big fat bonus! Haven't dealt with Sean too much but Crystalynne is a rockstar for dealing with people like me. It's certainly helpful when they take the time to and explain when they get frustrating.

Crystalynne is so helpful kind and polite! Felt like you were talking to a friend and that she…read moretruly wanted to serve you.

The Rates are above average. I do not recommend this company. I ordered the rates online, quick…read moreresponse.

Great insurance broker! I used them twice now, once for dental/vision, and another for life…read moreinsurance. They are one of the few agencies in town that will actually call you back...I called around to others in Ephrata and either no one answered or they never called me back. Nicholas is awesome, he helped us both times and was very accommodating. He also provided quotes that were lower than anything found online or directly through a company. Highly recommended and will use them again if needed!

This team is so helpful and great to work with. I have had to call for a few changes to my policy…read morerecently throughout the month and the team always helped me quickly and efficiently. Melissa helped me again when I needed last minute help before the end of the workday.

We have nothing but good things to say about this agency. Their staff are very friendly and…read morehelpful. They answer our questions and have helped us get set up with the right plans for us.

Super helpful and friendly, and easy off-street parking. One building has all of the AAA services…read more-- insurance, licensing, membership, maps, etc.

From the owner: Speak with an agent today!…read more How well do you really understand your auto insurance policy? The truth is...many insurance companies may quote you a low price, but they may not tell you the whole story. Do you have high deductibles, or coverage limits that can lead to a low quote? Our network of dedicated, licensed insurance agents will help you determine the right amount of coverage and protection available to suit you and your family's budget and needs. Give us a call today to compare your current insurance coverage options to those offered through AAA . Take advantage of your FREE AAA Full Picture Quote™† so you can see how much you could SAVE on your auto insurance! †The AAA Full Picture Quote™ provides driver and vehicle information, coverage limits, applicable discounts and premium for the specific quote. While the AAA Full Picture QuoteTM may present options, the insured is responsible for selecting the proper coverage and deductible to fit the insured's circumstances. AAA insurance is a collection of AAA branded products, services and programs available (where authorized) to qualified AAA members. AAA personal lines insurance is provided by Interinsurance Exchange of the Automobile Club in CA, HI, NM, ME, NH, PA, VA, and VT; by Automobile Club Inter-Insurance Exchange (ACIIE) and Auto Club Family Insurance Company in AL, AR, IL, IN, KS, LA, MS, and MO; by Auto Club Indemnity Company in OH, KY (4Q '20) and WV; by Auto Club Property Casualty Insurance Company in KY.

They just opened the office on Nay Aug Avenue and they were so helpful. I went in with a confusing…read moresituation and I was greeted with a smile and lots of help. My questions were answered and the situation was resolved. I will definitely go back again. Very friendly staff.

renew registration price was astronomical 48 dollars jumped to 106 with all the extra fees. They…read moremake you pay for a notary also to renew a reservation no other tag and title place pushes that notary for what? This place scam the employe Brandon told me to do it online it's way cheaper. But as I see other reviews it's seems the owners are leaving them with All great reviews kinda shady and miss leading. They do not honor the times they are open went in a Thursday and they were closed all day. scam scam place stay away!!!!!