I am staying at .408 Jackson and the hospitality shown by Nick and his management team has been…read moreamazing. From picking up amazon orders to having the trash picked up nightly, they have been professional and helpful at every opportunity. They grounds are impeccable, including the beautiful gym (which all items are placed exactly where they belong, daily) the community area(s) and the business center. I couldn't be happier and highly highly recommend living here.

Nick Quinn was fantastic to work with in every aspect. His responses to all (hundreds) of our…read morequestions were thorough and timely. Even after we were settled in our new place, Nick reached out to check in. We have and will continue to recommend to friends and family. Thank you guys!

**Updated to include pictures from this morning (12/10) of the immediate area at the bottom of the…read morestairs. I counted 65 pieces of dog crap within 20 sq ft. Management refuses to address this issue (the entire property looks like this.) I caught the offending neighbor tossing dog crap off her 2nd floor balcony as well. We've reported her multiple times, how about implementing those fines you speak of, proud manager? If I could give negative stars I would. Since I've lived here, we're on (disgraceful) property manager #5. The high turnover rate speaks for itself. This place is nothing more than disguised Section 8 housing. Our last neighbor told us she was on it & it showed. Hence the chicken fat baked into our hallway from 2 Julys ago. The grounds are flooded in dog poop. It is EVERYWHERE starting right at the bottom of the stairs. The residents don't pick it up & neither does management. When we called the office, we were sternly told "It's the resident's responsibility." Ummm no, it's ultimately yours, Ascent! Their solution is to send text messages out that go ignored. Kids can't play on the grass & guaranteed you'll step in it & bring it inside. Not to mention the swarms of flies. None of the windows have screens, so if it's a nice day forget opening them for fresh air, your apt will be swarmed by flies. We had to buy an electronic swatter. Fly tennis is an on going game over here, fun for the whole family! There are designated garbage pick up times which nobody honors. Multiple bags of garbage build up in the hallways all the time baking in the heat. There are supposed to be fines, but nobody from the office ever comes to check the buildings to enforce the rules. The hallway walls & floors are absolutely disgusting & stained by constant leaking bags of trash. I've seen mice & cockroaches feeding on the open bags feet from my door & have reported it to management multiple times. There is also a literal blanket of cigarette butts & trash in the landscaping outside of most balconies. The property manager does not care one bit when anything of concern is brought to her attention. We've seen someone walking around in the middle of the night with what looked like an AR-15. We called the police, it is documented. We also found a bullet in the parking lot that we turned into Jasmine. This happened when multiple cars were being broken into. My washing machine broke & was replaced with a unit that was moldy, full of hair, lint, stickers, crusted detergent, someone else's nasty wet clothes inside & an exploded pen in the dryer that turned the entire thing blue. It also smelled of cat piss. We both immediately called the office and each spoke to someone, there was no follow up. It's been a month. Unbelievable they think that's acceptable for any tenant, let alone one who pays almost $1800/month, on time each month. Their "dog park" is going to get your dog sick. It's essentially an oversized kennel that nobody cleans. This is how animals get ill ... worms, Parvo, etc. Imagine your child playing at the park with dog poop every 2 feet piled up. How they list this as an amenity is beyond comprehension. If you decide to check this place out, make sure you walk not only around the back buildings, but up the stairs to the 3rd floors to see for yourself. It's absolutely vile. We can't get out of here fast enough.

These apartments feel like they were built with graham crackers. You can hear anything your…read moreneighbors are doing. The complex it self is littered with dog poop, used condoms, dirty underwear, dirty diapers, and over grown weeds. Parking is impossible for buildings 1,2,3,6. Like I'm not even kidding. If you're not in a spot by 6:30, you'll be parking multiple buildings away. The landscaping looks so bland and there's massive holes in the ground. The weeds are often so over grown, they go over the sidewalk. You're forced to use possibly the worst wifi ever for $115 which hardly works. You can get your own service but you still have to pay their wifi fee. That makes no sense at all. Maintenance takes forever to complete tasks. It took a month for them to put our closet rack back on the wall (that fell off for a third freaking time). The flags around the complex are torn up, barely hanging on, or just completely laying on the ground. Maintenance nor management cares about anything here besides money from residents. I wouldn't recommend living here what so ever.

Takes you deposit money then stonewalls you not getting back to you with their decision for over…read moretwo weeks and base their decisions on false info like undocumented evictions !! Awful !!

We just moved in and so far we are pleased with the facilities and service. There was some…read moremiscommunication upon signing our contract but the property manager made good on the transaction. It's a gated community that has a variety of apartments. Amenities include 2 pools, 2 exercise centers, a cycle center, a car washing center, 2 dog parks, a putting green, a lodge, and many casual seating areas. They also host social events so neighbors may meet neighbors. It's considered upscale living at its best. We requested maintenance through their portal and had quick results. So far everyone is friendly and very helpful.

this apartment complex is genuinely the worst place I have ever lived in my entire life. it was…read morelike living in a gated hoa neighborhood in the middle of Russia. if we left our apartment after 10 we would get a complaint like clockwork. If you walk up the stairs to get to your apartment you get a complaint. If you go eat a snack in your kitchen after 10 you get a complaint. If you talk after 10 you gey A complainthe worst part was is that one of us was assaulted with a baseball bat and the complex took the side of the man with the baseball bat. it's awesome how you can assault someone with a bat and not get a complaint but if you breathe after 10 you get a complaint. fire alarms were set off way to often. If you want to live with a bunch of Karen's I 100% would recommend this place

I just celebrated signing my second lease here! I have enjoyed calling district midtown home the…read morepast 2 years. everyone is super nice and the office staff are always super professional and welcoming! Maintenance staff are super quick to get things done as well! Definitely recommend living here!

great staff, amenities and location close to downtown. The community is a mixture of young and old…read moreand we all seem to get along.

Beautiful community! Addie is the absolute best! She is so professional and really cares about her…read moreresidents/prospects! FIVE STARS!!

As a current resident I need to review this property of the severe downturn it has taken…read more Despite documented evidence there is a continuing problem of nobody picking up there dogs business . Office only stays in office! Properties opinion that windows don't need screens , that's a health hazard as all types of bugs fly in , especially flies because of piles of dog poop. Fast food bags thrown in parking lot and takes days to pick up. Valet trash which is only motivated as a property management revenue stream but creates stinky trash in hallways. Without property management oversight they have unleashed a tow company to tow any cars in violation which is the least of property problems but doesn't cost management anything . Look at other properties that had management take an active role on what is happening on the grounds!!!!

In reviews it is important to acknowledge the staff that made the impression. From the time I…read moresigned the lease to date Nakia has been most hospitable. She is very knowledgeable and well rounded in her roll. As there has been staff changes, Nakias resilience and ability to maintain a professional outlook on things has made the management changes seemless. I would love to see her excel and continue to grace the Point Grand community with her diligence, professional and positive outlook. She also has a great staff support her as well.

I have to give credit where credit is due. I found Best Choice Property Management on Yelp about a…read moreyear ago and have since worked with Judy, the owner, on several different transactions. Her attention to detail is impeccable, she provides excellent value, and she consistently delivers exactly what's needed. Judy's professionalism, reliability, and great judgment make her and Best Choice Property Management a true pleasure to work with. Highly recommend!

If you are a renter you will love them , if you're an owner find some one different. Was with them…read morefor a few years list money on most if not all renters the last ones left the house trashed.

the worst apartments I've ever stayed in . Got here and had…read moreno hot water on move in , there's a hole in the wall that leads directly to outside , neighbors that think they are apartment security , fines for EVERYTHING including hanging a plant on your porch , no pet waste bins anywhere , a gravel dog park that WILL hurt your dogs feet , super nosey front office staff, cameras EVERYWHERE, it feels more like a lockdown than a home at times . 10/10 do not recommend.

Not sure why there are no reviews on here for them as of yet. I have lived here on and off for…read morealmost 6 years now, and I always come back! The office staff is great, Ashley and crew always remember you and your animals. Maintenance is quick to respond, and also very friendly. The location on Pelham Rd is super convenient to restaurants, shopping, fun activities, and I-85. 10/10 would recommend.