I googled walk-in hair salons in Hayward and this looked superb! Walked in trying to make an…read moreappointment for that day or later. I was told that not only was there no reservations for the time that I was needing, they were not taking any new clients. So either they are fully booked like doctors, or they are throwing some ... shade.

Great, experienced staff. Comfortable, attractive small salon. Reasonable pricing. Handy…read morelocation.

The owner was very rude. I returned an item in brand new condition and the entire time she was…read morerefunding my money, she was going on about how expensive this is for her and she pays a great deal of money when people use credit cards. She made it clear that she was not happy. When I saw that she was refunding me too much money and tried to give her cash back to make up for that, she got more nasty and said she could figure it out if she wanted to, but that she has a client waiting, and she "didn't give a s***." This is the owner/stylist. Our entire transaction took under two minutes and she was impatient and rude the entire time. After she stopped ranting and even swearing at me, I walked out and said nothing else. Needless to say, we won't be going back. IN REPLY TO OWNER'S RESPONSE: She offered me a refund or exchange on the item. I accepted the refund. Claiming she was being so nasty to me because of her other customer, is absurd. My time is valuable, too. I was also a customer. The way she runs her shop, with no other people helping (at least when I've been there) does not make for good customer service. If she doesn't want other customers walking in while she is with a client, she should lock the front door. It's hard to believe she could treat me in the way she did, and in front of another customer, and not see any problem with that. Offering to give her back money that she overpaid me for the return, really set her off. No polite "thank you anyway," just angry, rude and vulgar to me. This was after I showed concern for her refunding me too much, and expressing that I felt bad she was potentially taking a financial loss. Bottom line, she offered a refund and I accepted. She complained about it the entire time and was inexcusably rude. I would fire an employee if they spoke to a customer as she spoke to me. She couldn't even squeeze out an apology. Thankfully, anyone wanting Aveda products can now get them at Walmart or on Amazon. Much more convenient, priced better, and no owner swearing at you across the counter.

This is the best Aveda Salon and best Salon ever! I enjoy Hair Services- Nail Services- and…read moreProducts! They provide the best customer service in the Nation! Jen and Tatiana are the gals I see... but you cannot go wrong with anyone! Everyone goes the extra mile! Excellent atmosphere! Schedule your appointment today... you will be glad you did... they keep me up to date with the latest styles!

Very clean. Great service. Wonderful people! Great pricing!! Easy to get appointment. Worth the…read moredrive!!

The best mani/pedi experience that I have ever had. They customized my services to meet my needs…read more I strongly recommend this nail salon. The proprietors were the sweetest people. I was the last appointment of the day and they never made me feel like they were rushing to finish.

My toes look am feel great ! The calf and foot massage really relaxed me after a long day at work…read more I recommend because they were timely and good quality.

My wife was so impressed with her pedicure and her full set of acrylics! They did exactly what she…read morewanted and went above and beyond! Highly recommend

Went here for my first tattoo, a simple yin-yang. I did not get the name of my artist but it was…read morenot Shane. The circles in my tattoo are not even relatively equal size and the dark part of the symbol is poorly filled in. I regret entering this shop and letting them touch my skin, after a simple tattoo was rushed through and poorly done. This tattoo cannot be fixed without laser removal and I am not pleased.

I've gotten two tattoos from Mitch there, and I will certainly be back for more! This is an awesome…read moreshop that does a great job with taking care of their people.

Amazing experience! Heather is so nice and personal! Will be coming back to get another tattoo!…read moreSuper nice environment and clean.

I have always entrusted Three Tentacles with all tattoos and piercings. Incredibly professional,…read moreclean, and amazingly talented artistically. Also, great personality and vibe all the way around.