Outstanding customer service, they truly went above and beyond! My body work was done in the time…read moreframe given, and I couldn't be happier with the results! Marcel and his team were patient and worked with me and my insurance. Fairly priced, lower then the other local shops! Highly recommend!!

Absolutely will be my go to body shop, friendly and efficient shop to work with, I had issues with…read moremy insurance company and Fern's was patient and worked with me to hold my spot and get the work done which I might say was repaired perfectly and without a hitch, two thumbs up for this shop!

Great stay this past week. Dockmast Ian was helpful and super friendly. Nice, smaller marina…read morefocused mostly on smaller boats. But they do have a long side tie that will accommodate even the largest of yachts. Nice 5-10 minute walk into Boothbay. I would stay here again.

Excellent marina run by a well respected Maine boat builder/repairer, with a multi generation…read morefamily in the marine business.

I took my wife's late model SUV for repair of rust damage…read more Jared gave me an honest evaluation and cost estimate. He fit the work into his schedule in a way that was convenient for me. The work was done when promised at a cost that was slightly under the estimate. I believe the work to be well done. Jared is a good communicator and was pleasant to work with.

From the owner: Free estimates , specialize in rust repair and preventionread more

The bar at the Fire Points Marina is excellent. It's an outdoor bar when you walk up at order/pay…read moreat the physical bar. They have a great drink selection - all the usual beers, wines and liquors, and also have a frozen drink selection. I've been there several times and have had both a swirly boy and mudslide. Everyone wears masks and they do a great job making sure everyone stays socially distant!

I've had boats at local marina's since I was in High School. This is by far shaping up to be the…read morepremier marina in the area. All new everything. You'll find teak benches and planters along the main dock. Along with wifi and even a golf cart used to assist guests at their string/slip. Friday happy hour soft drinks , local brews , and something fresh off the grill. If you see staff go running down the dock , thats a sure sign that one of their customers is coming in and staff will be on-hand to catch the lines. This marina caters to Mega Yachts with slips designed specifically for yachts of that size. You cant beat the location , in the heart of the Old Port.

Outstanding service when I was completely stressed out! Professional and friendly, and handled my…read morecar carefully, even though it was wrecked. Highly recommend Chris to anyone in need.

From the owner: We are a 24/7 on-call for emergency, accident, lockout, jump start, scheduled tows and equipment…read moremoving.

This is my go-to place for gas and service. The mechanic, Eric, is knowledgeable, honest, and…read morefriendly. He's diagnosed problems other mechanics missed. It's always great to see and chat with Maggi who runs the desk with efficiency and accuracy. Prices are reasonable. Eric and Maggi have done lots of projects for me and my family at our lake house and on our cars. They both are hardworking and skilled. The shop itself is a great piece of Americana in small-town Maine. Highly recommended.

Eric is extremely knowledgeable, reliable, and affordable. Friendly service and good communication…read more... we highly recommend!

always amazing employees and very cheap gas! efficient and kind buisness best in westbrook ‼…read moreservice is very reliable.

Workers are impatient, dismissive, unprofessional, and even more inconsiderate. Most mornings, I'd…read morebe rushed to the platform with either an aggressive wave or a shout. Their demeanor is consistently unfriendly. They glare through your windshield and hardly ever smile. When spoken to, they act like they have no time and try to dismiss your situation as quickly as possible. The car wash itself has issues. It stops abruptly mid-wash, folds mirrors aggressively during the mop cycle, scratches paint, and the platform moves inconsistently. My mirrors were folded inward and outward during every wash until one finally came loose and detached from my car. I filed an incident report within 30 minutes and was told confidently it would be reviewed in less than 48 hours. Instead, I waited more than 72 hours without any communication and had to return to the location myself just to get an update. The next morning, the manager called to dismiss my claim. His reasoning was that they couldn't be at fault because no other customers had reported the same issue. He instead suggested that my car being "old" (2018) was the reason my mirror was suddenly hanging off my vehicle halfway through the wash. I'm the only driver of my car, and I never fold my mirrors because I don't park in tight spaces. The only time they're folded is when I use this car wash, and it happened every single wash. If you own a vehicle 2018 or older, do not come here, the car is already broken to them. Between my daily experiences, the behavior of the staff, the damage to my vehicle, and the manner in which my claim was handled, this was one of the worst customer service experiences I've ever had. And raising the monthly prices by $5 dollars was just salt in the wound. I've never experienced such egregious service, work quality, and lack of accountability from a car wash of all places.

I have been too many car washes and I like the approach this one took. You drive up to one of two…read morekiosks and use the touch screen to select what type of wash you want. You can pay with cash or a credit card. Once you pay, the gate opens and you enter the road that takes you to the wash building. You get signaled to move forward onto the track, place you vehicle in neutral and then let the car wash do it's thing. The interior looks like a disco tech with all the blinking colored lights as you make your way through nozzles, spinning brushes and finish with an auto dryer. All-in-all it was a good experience and a much faster one then driving up to the wash building, pay the attendant and potentially holding up the line while you pay with a cash or card.