We (my wife and I) used Susan Gross, and her team, for our gut renovation of half of our apartment (kitchen, bath, laundry, dining room), and other major work through out our other rooms.
Great design aesthetic! Consistently listened to what we wanted and while providing us with opinions and alternatives (most of which we agreed with), but never imposed her opinion.
Fees were fair, bills were prompt and clear, and Susan Gross (along with her team) were consistently professional.
One additional aspect worth noting is that when our General Contractor had issues, problems, challenges, Gross and team were able to step in, help manage the relationship issues between us, the client, and the General Contractor, and got into the nitty-gritty to help solve the problem.
After all the horror stories I have heard about architects, we have nothing be great things to say about our experience with Susan Gross. read more