As a previous colleague in the child development industry, I had the opportunity to work alongside…read moreAmy and her staff at Bright Beginnings. I valued our time spent together not only because of what I learned from Amy and her team, but also for the energy and passion that I witnessed first hand for what they do each day! It's not easy working in this industry, but when you love what you do and treat each and every child and family like your own, it comes easy. I highly recommend bright beginnings and if I lived closer, my children would have went here without a doubt!

Bright Beginnings Child Development Center is an excellent…read morechild development center. This staff are incredibly knowledgable, trusting, and nurturing. Our family is grateful for the positive impact it has had on our children!

The owner of this place is AWFUL. I have been dealing with them for ten years, and I have refused…read moreto take it to social media, but enough is enough. I am SO SORRY to the parents who have enrolled their kids in the time I've been silent. I should have spoken out sooner. This is the OWNER. I asked for a receipt for taxes (it's February and was never sent). She doesn't care. "No one cares" Do NOT GO HERE

My children have been attending The Learning Mill since it opened in 2019. The teachers are ALL…read morefantastic and the management is great! They are kind, respectful and loving. Picking out a child care center was difficult for me because I want what is the very best for my children. I NEVER have questioned the care that they are receiving and will be sad when they are too old to attend. Thank you Learning Mill management & staff for continuing to help my children learn and grow.

Truely an amazing day care. All 3 of my kids go there and I have had nothing but good experiences…read moreall around. They enjoy going there, doing the activities, learning, and even made friends they see outside of school. The facilit is nice, the food is good (that is made there), and the staff are friendly. WSPT is highly recommended for anyone looking for childcare. Thank you for all that you do for the children there.

Best Daycare i ever had my daughter to . staff and mr Bill and mrs judy are very respectful and…read morethey do alot for the children . mr bill makes the best food around ! my child is very picky with food but always eats at daycare . homemade meals and snacks .

I know this is long, but if you are looking for childcare for your children I would take the time…read moreto read it. Our boys were enrolled in Best Friends for three weeks and I am beyond relieved to have them removed and in another daycare. Prior to becoming an educator, I worked in an excellent childcare facility for ten years. I believe that a parent who has no experience in childcare may not notice issues or know any better, or may think some things are "normal" that are not. First, let me start by speaking to what I feel is the integrity of the child care director. After reading on their website that they have been given five stars in Great Start to Quality, and are the "highest ranked" program in Oakland County, I looked them up on the site to find they do not have any stars. After contacting GSTQ to ask why, I found that her in home daycare had been given five stars but her center has not been rated yet. Using her in home rating in order to get more parents into her child care center, which is currently not rated, is dishonest. They updated their site to state they were in their new location so certainly they could have edited the information about their star rating at the same time. If you browse the Google reviews of this childcare facility, you will see that, in response to a poor review, the director Tori violates parent/caregiver privacy by publicly stating discipline issues with the parent's child. This is highly unprofessional and demonstrates a lack of respect for the privacy of past clients. Publicly sharing discipline issues also violates FERPA which i believe extends to state licensed child care facilities. I would expect a professional to remain respectful of a child's privacy even when they receive a negative review, particularly on a public forum. The program director, Tori, is expected to facilitate learning for young people, particularly those in early literacy. However, when students are doing activities with directions on the white board, words are often misspelled and in speaking, poor grammar skills are used. This is an issue in parent communications as well, which concerns me when my children are learning how to speak properly from the adults they are around all day. In our three weeks at the facility, the daycare closed on several occasions. Two were the result of snow days, which I understood completely. However, two were due to it being cold outside. The director stated that the building furnace was unable to keep the building warm. This is not a weather issue, it is a building issue that needs to be remedied as we live in Michigan and it gets cold. However, she still charged parents for those days as if it were a weather issue or "act of god." Parents still have to work when it is cold, so buildings need to be capable of staying warm. If the building can not stay warm then the onus should fall on the director to bear the financial responsibility of closing. The infant room, where my two year old was, was very damp and smelled strongly of something like wet paint. Every day at pickup the smell would hit me as soon as I opened the door to that room. Also, I was told that they would assist my son in potty training by taking him to the bathroom every 15 minutes. This did not happen. My four year old was in the big kids room. The activities seemed developmentally appropriate for the younger kids; however I told them when we registered that my son was working on reading and kindergarten prep. They told me they would work with him and instead had him doing activities that were not scaffolded to his current ability level and were therefore too easy. The culmination of our frustration was in our final week there, when I arrived to find my son and another child standing in separate corners facing the wall, with their backs to their peers, apparently because they were not cleaning up. This consequence is not only archaic but also highly inappropriate. It shames the child, confines them and excludes them from the learning activities being completed. It is punishment, not a consequence, and I would expect individuals who are trained in child development to know how incredibly inappropriate this is. We began looking for new childcare immediately when this happened, but then were given a termination notice without reason. This, again, demonstrates the lack of professionalism of the owner, as a good program director would sit down with a parent to explain their reasoning. They would not just leave an envelope up front and hide from the parent at pickup. When I asked via email for her reason, she deflected and would not provide one. I suspect that her reason has to do with the fact that I know enough about daycare to know that they are not good at their jobs, whereas a typical parent may not know any better. I was fine with the termination as we were leaving anyway, but the lack of professionalism in how it was done is very unfortunate and indicative of how this facility is run.

My experience with tori was very stressful. I was going through a divorce and at the time my ex and…read moreI used tori as childcare. Ms. Tori was very biased towards my ex wife that, although my ex wife registered my son I, his legal/biological father am supposed to have full access to any and everything that is relative to my child. Ms. Tori refused me access to these documents stating that they belonged to my ex wife. I was consulting an attorney about this behavior by Ms. Tori and only because I snapped on this lady during pick up of my child, she covered herself by deleting/kicking my child out of her daycare. If I could give Ms. Tori negative numbers I would. VERY BIASED AND VERY ARROGANT. I just wanted to make sure people know what and who they're dealing with when you select this business. This is my repost!!!

We can't say enough about the loving and caring staff at WCC! It feels like a true home away from…read morehome. The staff are incredibly warm and genuinely care for each child, creating a nurturing and supportive environment. My little one always comes home happy and full of stories about her day!

Disappointing Experience…read more I spent eight years at this daycare and have significant concerns about their communication and customer service. Initially, I chose this daycare due to limited options in my area, and really only stayed due to limited options, I wish I never made that decision, my experience left me frustrated. There were instances of inflexibility regarding discounts. I had to withdraw my oldest daughter when they stopped applying a $5/week discount and didn't notify me until weeks later, leading to late fees. When I sought clarification on the discount policy, I felt there was a lack of transparency, and I was advised to find another childcare provider, despite being a long-term customer with two children enrolled. I didn't remove her from the daycare because of $5/week it was because they would not honor a discount and could not provide anywhere where the discount could not be applied in writing. Recently, during discussions about a rate increase--the fifth in four years--2nd this year (2024). I found the interactions with management to be unprofessional & aggressive. When I asked for clarification on the new payment terms, I felt my concerns were not taken seriously. I acknowledge that I lost my cool and used foul language during this interaction, and I apologize if I caused any disturbance. I was also concerned about communication regarding incidents involving my children. On multiple occasions, one of my children came home with unexplained bite marks, and I had to reach out for clarification. In one instance, after a significant bite, they reviewed the footage but couldn't determine how it happened, which left me uneasy about the care my child was receiving and I considered looking for another childcare option but ultimately stayed still due to a lack of childcare options. Overall, I believe there are better options available in the Dover/Weigelstown area, now. If you value open communication and a supportive environment, and don't want to receive 2 rate increases a year I recommend exploring other childcare providers.