Contacted John to do a boiler system inspection during a home purchase…read more He was very informative explaining how the system operated. Later we contracted John to install a U.V. filtration system in our home and the work was performed on time and done very professionally.

Mr Dimuccio's name was on the existing water heater in the home that I purchased after moving to…read morePagosa Springs. I married in the spring of this year and found that the water heater was inadequate to provide hot water for my new family and, so, not knowing better, called this so-called plumber for replacement options and he guaranteed that an on-demand propane hot water heater would take care of our needs. He and his employees spent a Friday afternoon installing the new unit, only for us to have even less hot water that evening than before the installation. He and an employee returned the next day, doing some sort of work for 6 and a half hours, including cutting and splicing pipes and never found the problem, constantly blaming other plumbers that had worked on the original plumbing for their poor workmanship. He even named another plumber in Pagosa, stating that that man "had his daughter (an unlicensed plumber) do some of the work and she must have screwed it up". We asked Mr Dimmucio to stop working when his next suggestion was "to start opening up walls to find the problem". That night we had absolutely no hot water and many showers and toilets actually had no water at all, yet the propane heater never stopped running the whole night. My wife and I began calling and texting Mr Dimuccio numerous times that night and the next morning for help and he did not answer. The following morning the local water company telephoned me to let me know that almost 7000 gallons of water had run somewhere in our home overnight! At that time, I realized that the only place that much water could have run was in the crawlspace beneath our bedroom where these men had been working the previous day. That is exactly where I found the water, along with a splice that Mr Dimuccio had created which did not hold and was the source of the flow. From there, I went to the carpeted, furnished basement we have, which is on the other side of the basement wall from the flooded crawlspace and found that it, too, was flooded and much property ruined. This so-called plumber carried inadequate insurance to cover the cost of all damage, costing us almost $5000 and, in an effort to recoup this money via the Colorado small claims system, this person hired a lawyer to pit my wife against me in court for claims made. Decide for yourself if you would let this person touch your property.

Andrew and Chino moved us from So Col to SW WA. Stand up guys that worked hard, were always on…read moretime and true to their word. No delivery up charges, hidden costs or other foolishness - original bid was what we paid at the end. They also arranged cleaners for the home we left and they did a fantastic job. Compared several companies, both local and national and the total cost we paid was middle of the range but the service off the charts. Move was clean with nothing damaged and the wrapping of the furniture and other items was amazing! Appreciate the help and laughs along the way!

A1 Service was professional, dependable, knowledgeable and prompt when we called them to service…read moreour gas furnace.

Skip A-1 if you want service after the sale. They had good ratings based on a previous owner…read more However, the new owner has no sense of customer service. They installed a minisplit heat pump for us at a good price. The installation seemed to go well and his installation crew seemed competent and courteous. However, once they completed the installation (and the job was paid for), things turned sour. We did not originally have heat. When I called the owner he told us that heat pumps don't work below 40 degrees outside temperature and that he told us this at the start of the project. Two incorrect things - one, he never told us this (and if he had, we wouldn't have moved forward with the project) and two, this is not true. Our unit is rated to heat down to minus 15, as confirmed by the manufacturer. Then, I asked the owner for the serial numbers of the units to register the warranty, and to provide an invoice with specific info for our utility rebate. He accused is of asking for "a lot of extra work." Considering that we had just paid him nearly $9,000, I don't think that maybe a max of 90 minutes of effort would be unreasonable. Plus, the information we were asking for should have been provided automatically. Since then, the owner has not responded to any texts, calls or emails. Our unit is running erratically, so I am not sure the installation was proper. I am working to get another Fujitsu dealer over to check things out. So, again, stay away!!!

Thrilled with this custom 2 story gas fireplace JD and the team just completed. Easy to work with,…read moregreat communication, trustworthy and fair pricing! Highly recommend!

When I changed from propane to gas, the fireplace insert had to be replaced. I changed to a gas…read moreinsert that kicks out 1000btu heating the whole first floor. Replaced the grey fake brick with new stacked brick that has no visible mortar around the insert. Huge visible improvement. The craftsmen were on time, cleaned up daily after their work, and could be trusted so that I could run errands while they worked. Thanks!

My fridge was not closing right and my groceries were not staying cold and both toilet flushers…read morecame off. I was in a panic because I have not lived in Pagosa long and did not know whom to call. I found Black Diamond on here and they came and soon it was all fixed. They were fast, cost efficient and polite. I would highly recommend them for help. They can do a lot of things so I am keeping their number.

If we could post 0 stars we would. A few of the issues we encountered with Fullerton Works:…read more-They nearly compromised our homes concrete foundation by having zero control over their concrete sawing subcontractor. -They demolished several thousand dollars worth of materials that were supposed to be salvaged for re-use- Even after I had a face to face conversation with their "Project Manager"- who happened to reek of weed that day. -Their plumbing sub initially installed floor drain plumbing in the completely wrong locations and had to reinstall. Even after that, our linear drains were installed crooked within concrete even through they were within a couple inches of the wall they needed to run parallel to. -They had no control and failed to effectively coordinate or manage their subcontractors. They would switch subcontractors performing the same work type with dubious vetting. -After Fullerton Works proposed and I agreed to the correct concrete mix for the top pour of our sandwich slab with in-floor heat, the delivered concrete was the incorrect mix and I had to reject it. -Even after discussing correct form placement, Fullerton Works still managed to incorrectly set concrete forms within a shower stall with zero slope to the drain. This required very risky saw cutting and grinding of concrete poured with ~ an inch of cover over hydronic in-floor heat tubing. -We would typically see Fullerton Works once a week with a crew of 1 or 2 people and a pickup. They would typically be on site for 1-2 hours and then leave because they were missing the necessary tools to perform the work. -We cut ties when Fullerton Works asked for another draw even though they were at least $20k behind what they said they could deliver in their proposal. -I could go on and on. Needless to say we cut ties with Fullerton Works before our project was done, and a fair amount of their work had to be redone by another contractor. Fullerton Works' having clients pay for large portions of the work upfront leaves their clients in a bind when things do not go well. Their large upfront payments allow them to buy nice trucks, have a professional website, and for their owner Blake Fullerton to fly first class- I just ran into Blake on a recent flight to Denver. DO NOT BE FOOLED BY THE SHINY EXTERIOR!!! Other than writing this review, our means of recourse are limited. The amount Fullerton Works owes us exceeds small claims court amounts, and attorney's fees would easily far exceed what we are owed if we went to district court. Fullerton Works is the most incompetent contractor I've ever worked with- and I've worked with A LOT of Contractors in over 20 years as a Construction Project Engineer. BEWARE, Fullerton Works DOES NOT STAND BY THEIR WORK AND WILL LEAVE YOU HIGH AND DRY! Do not make the same mistake we did and look elsewhere for your project.

Blake gave us a quote for a major roof problem, he was able to do the work fast and very very nice,…read moreI would trust Fullerton Works to work on any of my projects for friends and family. Highly recommended.

What a great lumber yard! Service, boards, great price on delivery as well ; ) Thank you!read more

Purchase some No 2 1x6x12 there today. Good quality lumber in less expensive than what else we…read morefound in town. Staff were also helpful. Will buy from them again.

I can't recommend these guys enough. We have a vacation home in Pagosa and called to have some…read moretrees trimmed on some of our larger trees. Along with removing a large downed tree that was a major fire hazard. After calling all the places in town we were quick to realize this was the clear choice, honest service and very fair pricing. Not to mention our crew were firefighters and able to show us how to properly maintain the property to keep us safe. Thanks again fellas!

We had a downed tree at our vacation home in Pagosa Springs and Branch Managers were friendly, fast…read moreand efficient! Very knowledgeable about fire hazards and how to keep the trees surrounding and our home safe and maintained. Very satisfied with their service.