Dr. Zemplenyi is skilled, professional, personable, efficient, and overall wonderful! She did a…read moregreat job extracting my daughter's wisdom teeth. She followed up day of surgery and the following day to ensure everything was ok. Her staff also was very professional. Highly recommend Dr. Zemplenyi for wisdom teeth extraction.

Horrible payment plan experience! I have everything documented through text message to make payment…read moreplan I get a call and they tell me something totally different and they demanded money now! They totally lied to me about the payment plan. Sure it was nice they got me in right away on an emergency tooth pull but the experience was horrible they were rude I left in a lot of pain, however I got through it. I felt like I was forced to make an appointment which they had me do to come back and see them for a follow-up but no way I'll go somewhere else! I do not appreciate the disrespect the force payment and the rudeness over the phone I did everything that I was supposed to do and have it documented. However I just made the full payment and will never return there versus experience I've ever had at a dentist... nothing but Liars on their payment plan and feeling forced that I have to come back and see them for all my dental work that's not going to happen get money from somebody else I'll take my business elsewhere pathetic and desperate for business and can't keep to their word on the payment plan as I have it in my text message... paid off and good riddance! Plus they were $2,000 more expensive from the last tooth I had pulled a year ago! Nothing but liars and Crooks! Absolutely no respect for their patients, it like forced into what they want you to do and demand money up from or you have to leave and come back when you have money to pay the bill what a joke. Sure they offer a payment plan which I did, but they can't keep their word.

I received a referral here for my son from our general dentist for 4 wisdom teeth removal. I was…read moreable to call, schedule his appointment and he went solo for the comsult. It was $129 out of pocket for updated xrays and they called after the consultation to plan/schedule the oral surgery. They worked with my insurance and provided an accurate estimated out of pocket cost (about $900 for 4 wisdom teeth removed, anesthia). We scheduled his appointment and he was brought back promptly and it about an hour the staff came out to greet me and meet him outside to take him home. I loved how they took the time to check in with me, observe him and wait til it was safe to discharge. The surgery wad successful 2 up top were smooth pulls no stitching and the bottom 2 were impacted and had light stitching. He was just fine with general anesthesia and it wore off slowly and he had zero reactions. The waiting area was clean and comfortable. The Playlist of music was uncut and the lyrics were amusing but I'm not sure anyone else noticed that. I appreciate the after care follow up and the phone call checking in. Thank you for a successful procedure.

Poor customer service…read more Just called to make an appointment for an oral emergency after I sustained a tongue laceration. As I was already having difficulty speaking, I was telling the gal what was going on and halfway through she cuts me off to say she has another patient in front of her. I sit on hold, then am randomly transferred to someone else. The next gal I spoke to asked what was going on, told her, puts me on a hold. Comes back and asks for my information. I explain the laceration and she later asks if it's a bump. I tell her it's a laceration...she then puts me back on hold. When she returns she says they have to ask the doctor and they'll call me back. Just very poor customer service, unhelpful and disorganized. Don't recommend.

Dr. Zafarnia just fixed my front teeth. Since 2019, he has been my dentist and has completely…read morechanged my life. He has had to do extensive work on every single tooth I have. I've had to have four molars extracted and extensive work done. This is all due to medications like lamotrigine and trazodone. Drugs that caused me to have dry mouth at night and eroded my enamel. I no longer use these medications due to the side effective. He is the best doctor I have ever had and has literally saved my life. He treats my whole family and I would recommend him to anyone and everyone. If you have a fear of dental work, you cannot feel his injections for numbing nor the work he does. He is gentle, kind and compassionate about his patients. He is genuinely concerned about your oral health and how it affects your overall wellbeing. Thank you and God bless you Dr. Zafarnia. Older post during COVID When Covid first happened, I had no medical nor dental insurance and a severe infection, in one of my teeth, abscessed and I needed a root canal. This was when all medical and dental offices were ordered to shut down and only emergency cases were to be handled. Dr. Zafarnia agreed to see me through a referral and by the time I got into his office, the left side of my face was immensely swollen. He gave me a root canal and I believe he also prevented a critical loss of life from happening. I also have had two other teeth extracted and practically every tooth in my mouth has some major problem with it. I was having trouble just eating food. I was incredibly malnourished and my health was very poor. Dr. Zefarnia understood my problems and the critical nature of them and he took me in, as a patient, with minimal ways of compensating him, for his time and work. But he started addressing each one of my oral health problems, one by one. I have been seeing him now for a little over two years and he has addressed 98% of my oral health problems. I still have quite a few more appointments with him, In the future. I am now much healthier and have better nutrition and overall health, because of the things Dr.Zafarnia Has done for me. Out of all of my healthcare providers, Dr.Zafarnia has improved my health, more than any others and moreover, he has improved and restored the quality of my life, to where I am not only healthy but happy now. I was very depressed, because of my problems and now, out of the prayers I do say, multiple times daily, I thank God for him, every time I pray, brush my teeth or do anything, regarding my mouth. He has truly changed my life, for the better. I used to have severe anxiety, before going to the dentist and now, I look forward to every visit I have with him, even when my wife goes, I enjoy stopping in the office and just saying hello and seeing him. He is by far the most compassionate healthcare provider I have met in my life. He is much more than just a doctor, he is a true compassionate human being that is looking out for the health, of everyone he encounters. I know that he improves the quality of life, for everyone of his patients and anyone he sees. He is a true godsend and a man for humanity. I cannot express enough, my gratitude, the incalculable debt, that I owe and that one could only repay, if I were to return the favor and save his life, as he did save my life. Dr. Zafarnia is truly doing God's work and God most certainly has a special place and existence, for him on the other side. I recommend him to everyone, when my oral health issues pop up, with my family and friends. Thank you Dr.Zafarnia and God bless you.

Dr. Zafarnia's extreme temper makes receiving care at this office really frightening. There's a…read moredifferent receptionist every time you go, and it's immediately clear why when you see how he speaks to them. His anger seems to be on a hair trigger, whether it's with his receptionist or with patients. His sole focus seems to be making money. He even had the audacity to try to sell me on getting Botox injections from him, squeezing and poking and prodding my face and telling me how much younger I'd look. I just hit 30.

Don't get any treatment here if you are an immigrant whose English is not perfect, because you are…read moregoing to get insulted by Dr. Leonard. During our 5min consultation, she spent 4min confirming whether I need an interpreter for my surgery, just because I've never heard of "nitrous" and I asked her to explain. She asked me if I have any friend who can speak better English and i should bring them to the surgery. Like wtf? It's also quite hard to understand Dr. Leonard as she has heavy accent herself. I've been to many clinics since I came to US. EVERY doctor I met explained patiently to me what each term means. So, get your English certified before you come here.

My visit for tooth extraction was one of the more unusual experiences I have had with a medical…read moreservices provider. Neal, Leonard and Sorensen (NLS) runs the gamut, from the highs to the lows, with everything settling into a mostly middle experience. NLS is a factory disassembly and assembly line. If you like a lot of hand-holding, NLS/Kirkland is not for you. On the other hand, if you would prefer an impersonal, conveyor belt approach, this office may be more your style. The procedure was rough, but less due to the staff than the procedure. It's simply a terrible thing to have a piece of your body you've had in place for a half-century sawed off and ripped out. Recovery was flawless. To say I had little pain would be inaccurate: I had zero pain in the first several days.

Where do I begin? The location is tucked within a cluster of medical and wellness providers, which…read moremakes it a bit tricky to find. Better signage guiding patients would go a long way. That said, the office itself is spotless. The staff is warm, skilled, and genuinely helpful. Every technician, dentist, and dental assistant showed great care and took time to explain the procedures being used. I never once felt unsafe or doubted the expertise of my dentist. I came in for a routine teeth cleaning and left a patient for life. If you're looking for a new dentist, give Millennium Dental a try.​​​​​​​​​​​​​​​​

walked into the waiting room and it seems like a normal dentist office…read more UNTIL someone in a white coat walks out and (without introducing himself ) Sits down with an iPad and starts asking questions about your age, your dental history, etc.-- IN THE WAITING ROOM -- in front of other clients. IF YOU ASK WHY YOU'RE BEING INTERVIEWED IN THE WAITING ROOM INSTEAD OF IN A PRIVATE ROOM -- they'll gaslight you and tell you that there's no privacy issue. (I think I'll be the judge of that, thanks, since it's my privacy) If you tell them, you've ALREADY HAD X-RAYS THE DAY BEFORE -- they'll be annoyed -- I have since learned that x-rays are the biggest opportunity for profit for a dentist. I recommend anybody who has a bad experience here should call their insurance company and ask to file a grievance. IN CASE YOUR grievance isn't addressed - you can also call: Washington State Office of the Insurance Commissioner (OIC) at 1-800-562-6900

Had a wonderful experience getting a cleaning and consult for veneers/dental bonding. My hygienist,…read moreSarah, was incredibly friendly and I enjoyed chatting with her. I was never pushed or sold to make purchases by Dr. Reena who was also incredibly pleasant. A simple cleaning removed a number of coffee stains and I am happy with the outcome. I have referred my husband to this office as well.

# Extremely Nasty Receptionist and Overall Bad Experience…read more Everything looked nice and professional when I called to book a new-patient examination. The scheduling process was smooth, and nothing unusual was mentioned. All seemed fine. I arrived for my appointment, checked in, and sat down. They explained they wanted to take X-rays and images before the examination. No problem. Then, out of nowhere, I was told that they also needed to take my blood pressure. This was the first time anyone had mentioned it. It was never discussed during scheduling, never disclosed as a requirement before the appointment, and only came up after I was already sitting there ready to be examined. I felt completely ambushed. Had I been told beforehand that a blood pressure reading would be required before even a routine examination, I could have made an informed decision before taking time out of my day to come in. Instead, it felt as though an undisclosed condition had suddenly been introduced after I had already arrived. I politely explained that I was not comfortable with that, especially considering this was only an examination and not a procedure involving anesthesia or treatment. What bothered me most was not the request itself, but the insistence. The more they pushed, the more anxious and uncomfortable I became. I am also highly skeptical of casually obtained blood pressure readings taken without proper preparation, positioning, rest, or consideration of the patient's current state. A number taken under stressful conditions can be misleading, especially when the patient has already expressed discomfort and anxiety. Before I sat down for the examination, my heart rate was a relaxed 75 BPM. After the discussion escalated and the pressure continued, my heart rate climbed to 125 BPM while I was still sitting in the chair. At that point, I was no longer mentally or physically comfortable proceeding. I politely informed the doctor that I did not wish to continue that day and left the appointment. Unfortunately, that was not the end of the experience. I later called the office simply to confirm that I would not be charged for a visit that never resulted in an examination and that I left feeling anxious and unwell. The receptionist answered and immediately became dismissive and belittling. She repeatedly stated: "You are not a good fit anyway." I asked her to clarify what she meant by "not a good fit" and whether that was her personal opinion. She replied: "No, I speak for the clinic. I don't think you're a good fit, and I believe it's because you don't trust the doctor." I explained that this had nothing to do with trust. My concern was that I was not comfortable proceeding with a blood pressure measurement under those circumstances and that I was no longer in the right state of mind to continue the appointment. Her response was: "I still think you're not a good fit. Anyway, I don't even think you want to come back." I replied that, in fact, now that I understood their process, I would be willing to come back on a day when I was rested, comfortable, and mentally prepared. I then asked a very direct question: "Let me make sure I understand. If I call to reschedule, are you saying the clinic will refuse to book me?" She paused and once again responded: "You're not a good fit." Notice that this was not an answer to the question. Instead of providing a simple yes-or-no response, she continued repeating the same judgmental phrase. I asked again: "Yes or no?" She said: "Let me ask the doctor, and I will surely call you back shortly. But I still think you're not a good fit and that you don't trust the doctor." At that point, I found the interaction remarkably unprofessional. A receptionist's role is not to repeatedly judge whether a patient is a "good fit." If the clinic had made a decision, then communicate it clearly and professionally. If the clinic had not made a decision, then say so. Repeating "you're not a good fit" over and over again while refusing to answer a direct question came across as dismissive, condescending, and unnecessarily antagonistic. Of course, I never heard back. What stood out most was the complete lack of empathy and professionalism. I was clearly having a difficult day. I had already left the office feeling anxious and physically uncomfortable. Rather than showing understanding, answering my questions directly, or attempting to de-escalate the situation, the receptionist repeatedly labeled me as "not a good fit" and appeared more interested in passing judgment than helping resolve the issue. I left without receiving an examination, without any meaningful resolution, without a return call as promised, and without even a shred of compassion from what is supposed to be a healthcare setting. The entire experience left me feeling blindsided, unwelcome, judged, and deeply disappointed.

When I was 12 years old Dr Nakatani saved me from an excruciating abscess by coming to his office…read moreon a Saturday. I have never looked back and can't even express the level of respect and confidence I have in him as a dentist and a human being. Not only that my entire family and many extended family members use his services still to this day. He doesn't need this review because his practice is so well established, but he certainly deserves the accolades! Best Dentist ever!!!!

Dr May Huang is an exceptional dentist. I have been going to her office for many years. She is top…read morenotch, caring and absolutely awesome!

Been going to Dr. Huang for almost 15 years and have never once thought about changing my dentist…read more The first good sign was Dr. Hagel had hired her as part of his staff before he retired and once he did, I knew I would be in good hands with her. Besides the great care she provides, she also has an AMAZING staff. Eileen has been working the front desk for them for as long as I can remember and she is an all star. All of their dental assistants through the years have been very kind and do a great job. I always recommend Dr. Huang to anyone looking for a dentist and will continue to!

Absolutely amazing experience with Dr. Convey and his staff. I needed an emergency root canal. I…read moregot seen and treated within just a few hours. It took less than an hour and a half and was comfortable the entire time.

I was referred to Lake Washington Endodontics for a root canal. They employed a "new" technology…read morecalled Gentle Wave Procedure to do the root canal. It was wonderfully quick and comfortable, especially in comparison to previous root canals I've had. I am EXTREMELY PLEASED with the entire process and thank Dr. Convey and his staff for their expertise and care. Richard Ito 10-25-24

Dr. Naumann was extremely kind to me and I have Cptsd. He stopped and listened to me mid procedure…read more I know he may have past negative reviews but I found him exceptionally kind and understanding.

Dr. Erich B. Naumann lacked empathy and compassion and was extremely unprofessional in removing my…read morewife's wisdom teeth. He was performing multiple surgeries at the same time so kept leaving the room during the process, didn't pay much attention to my wife during the surgery, and didn't couldn't even stick around for a minute after the 5 minute surgery to answer any basic questions my wife had about the surgery, post surgery recovery process, or the fact that one of the two numbing injections he applied seemed to have been done incorrectly, leaving that half of my wife's face, sinuses, and eye extra numb (the injection applied to the other half was fine). He didn't even bother to stitch up the surgery site, even when my wife asked. Both before and after the surgery, he and one of his older nurses made my wife feel very uncomfortable and harassed for having PTSD and occasional panic attacks, and any time my wife tried to ask a question they treated her as a nuisance and discriminated against her for having mental health issues (the PTSD and panic attacks). The post surgery recovery has been very painful for my wife as they refused to write a pain medication prescription for more than 2 days worth of post surgery pain relief - that means we run out before the third day of recovery, which is supposed to be the most painful by far.