Very professional and knowledgeable staff. Our process went quickly and smoothly with lower than…read moreexpected closing costs.

Craig is an outstanding Mortgage Lender. I have seen him carry his clients through the whole loan…read moreprocess. He will work hard for you and his attention to detail is impeccable. Craig takes those who do not initially qualify and works with them until they are able to buy a house. He really does care about his clients. I highly recommend Craig Johnson for your mortgage needs.

Had a great experience working with Heyward Cathcart on my loan and would highly recommend him to…read moreothers. The process was almost completely stress-free, which is saying a lot when you're dealing with the most expensive purchase in your life. Heyward treated me respectfully as a woman purchasing a property solo and was wonderful with his communication. This was my second time working with him, and I would certainly work with him again if I were to make another property purchase.

Lauren and team were fabulous. They tracked my loan and kept me updated of progress. They respond…read morewell to urgent needs and will answer the phone in the evening if needed. We were glad we had them as our lender.

Wonderfully efficient, thorough, and honest service in refinancing our house. Closed in 11 days…read morefrom the day we initiated the refinance process. Saving over $300 a month. Great loan officer!!!

From the owner: Jonathan Chandler has been helping families for over 18 years. Honest, reliable, responsive, he…read moredelivers on his promises, is always available to his clients, and ensures on time closings every time. At 19, an age when many people are still trying to decide what to do with their lives, Jonathan Chandler was inspired to help people in the community. He followed his heart and entered the world of lending to assist clients with loans and homes purchases. Jonathan says, "The thing I enjoy most is helping others obtain their dreams of owning a home and making sure the process is easy as possible." While he helps all types of homebuyers, he specializes in assisting first-time homebuyers and veterans. Jonathan says, "Most people just want to buy a house; they don't necessarily want a mortgage. My job is to help coach and guide them throughout the process and make the process as smooth as possible. I tell clients upfront, 'I understand you're looking for a house. Here's what I can do to help. We're going to make the process as smooth as possible. We're going to close on time. And we're going to give you the best deal that we possibly can.' I'm going to be there for them from start to finish and treat them like family. Being there when they need something, whether it's 8 am or 8 pm on a weekday or on the weekend-- that's what I'm all about."

I've actually had the pleasure to work with David and his team twice for home mortgages. They made…read morethe process very easy and gave excellent support along the way. Great rates also.

From the owner: The Cain Mortgage Team Team is your premier mortgage team located in Columbia, South Carolina. As a…read moreMortgage Broker, we pride ourselves on offering some of the lowest rates nationwide and make the loan process simple, straightforward and fast for borrowers seeking a mortgage in the Columbia area. Whether you are first time home buyer, purchasing your dream home, refinancing an outstanding loan, or consolidating debt, the highly experienced team of mortgage brokers here can help you take that first step toward a financial solution. Our Mission Statement is "to create lifelong, raving fans by treating our clients like family." The only way to accomplish this is for our Team to provide the best possible experience in the Mortgage industry. Our Team has a Five Star process that will educate, communicate and execute with and for our clients like no one else in the business. So, if you are looking at purchasing or refinancing in the Columbia, SC area, or anywhere in South Carolina, we would love for the opportunity to earn your business. As a Mortgage Broker, we have the best selection of Mortgage options, the lowest rates, and the best service. Mortgage Brokers have significantly more flexibility with credit than Lenders or Banks, which allows for clients with lower scores to get Approved.

I only giving one star because I can not put no star. This…read morecompany sent me a bill to pay. So I paid the bill on line. The money was not apply to my account. So I just sent in over nine hundred dollar for nothing because I did not mail it. My reply was that the paper work did not state that the payment can not be paid on line. After a long conversation I was told to pay a certain amount. I asked after I make this payment will this clear up everything and I will not owe any thing else. I will be up to date. I was told ,yes you are up to date and owe nothing. Then I get a bill around a thousands dollar higher for the same thing and today they send me a another bill from 2010 for $1,537.10. I am told that I am cleared and up to date to receiving a bill. It is like they sat around thinking how to exploit more money and put a person in default to take away their home.

I have had a mortgage with this company for 13 years. Never a problem except for their insurance…read moredepartment. This department is a total nightmare!

Currently we're working with reduced staff...signage on door. There was a line to the front door,…read moresat at 1230pm. SMH I knew exactly what to expect, the wait was horrible. I waited inline for them to tell me that they dont do shared banking. In other words, I couldnt not transfer my money from one to credit to the other. My other two credit unions have this option. I have other credit union accts, never ever a wait in 30yrs. So why did I endure this wasted 45min? I failed to ask if they provided the service I needed, so I will take the hit on this one, never assume anything....They have a excellent CD rate currently, so yes I will be coming back to do some business with them. Customer service was polite and professional, they get a 10 stars all day! Its not the staffs fault that have no staff.

My Wife toiled for an hour or so trying to get into her account to check Balances and cleared…read moreChecks. Even though we know our logins and pins the response we were getting was ridiculous. This is not the first time we have had problems with this Credit Union. We will be opening up an account elsewhere this week because when we want our Money we don't want to be treated like criminals. We have too much in our Account not to be able to access it.

Can't say enough about how hard Steve McCoy and his staff worked to get us a very competitive…read moremortgage .

From the owner: We are located in the Midlands and available to all of South Carolina. Our goal is to provide…read moretop-notch customer support. We will be with you at every step from application to closing. We are a Direct South Carolina Mortgage Lender with low mortgage rates and fees. Also, we are an FHA, VA, and USDA approved lender. Our goal is to close every loan in 28 days or less. Local underwriting, processing, and closing for fast approval and on-time fundings.

I closed a loan with Resource Financial Services today and it was the absolute worst experience I…read morehave ever had doing business. A week or so ago I decided switch my loan from my trust to my LLC. I specifically asked if anything would be different and was told there was a fee to buy down the rate but everything else was exactly the same. Having blind faith in my lender I trusted that this was the case. When we sat down at closing today there was a prepayment penalty if I sold or refinanced or sold in the next 3 years of over $43,000.00! I asked the loan officer (who was present at the signing) why she did not tell me about this. She said I signed it in the docusign. I specifically told her previously that I did NOT read the docusign and asked her if anything was different. She had said everything else was exactly the same. There was never a mention of the prepayment penalty fee being added in and I did not know about it until I had flown across the country to sign all the documents. On top of that she agreed that if the rates dropped a bit this year and if I refinanced with her that she would work with me on the pricing and fees. I should've been more cautious as I had more than one call into her this week and my calls were unreturned. Yesterday as I was traveling to get here she said I am in a meeting and will call you back but never did. I only found out later that as of 5pm the closing stuff had not even been sent to my attorney yet. So here I sit at the table with the attorney , my realtor and Caroline Smith (the loan officer) and I tell her Im not signing this. She says let me go see what I can do for you. She excuses herself to make a phone call that we are not privy to. She comes back and says if you sign this today and give us $14,000 extra we will negate the prepayment penalty. I was appalled and under great duress at this point. Where Im from this is called extortion. I told her to leave and that I no longer wanted her there. As she walked out the door she said " I am not a liar". Well Caroline omission of facts is also dishonesty in my book. She then said angrily the rates will not hit 6% this year! I said "do you also work for the fed?" She left and about ten minutes later addendums started coming to my attorney that I had to sign there was a couple of places throughout the contract that they were changing and sending to Donaldson Law Firm as I was sitting there. There were multiple places they hadn't caught when sending the paperwork over that needed to be changed at the last second. To Resource Financial Services this was obviously just another loan to push through but to me it was my dream home. I sat there with my dream on the table unsure If I should walk away or just sign it. I had flown across the country and had already wired over half a million dollars to the law firming this was what i've been working towards my entire life. I would caution anybody to think twice before using this company. A new home is life's biggest purchase.....Imagine yourself at the table, with an extra $43,000 penalty that no-one told you about and then the loan officer tells you, if you give us $14,000 more dollars we will waive it.... what would you do? Do NOT let yourself get in a. situation like this with a company like this. As for Caroline Smith and RFS....buyer beware!!

From the owner: Resource Financial Services is a local independently owned mortgage banker, serving clients from…read moremultiple locations in South Carolina, North Carolina and Florida. Working with us gives you a dedicated team of full-service mortgage bankers and insurance agents who will provide the answers and options you need as your life changes.

Having been a customer for 6 years I have seen a lot of people come and go. It seems strange to me…read morethat they have such a high turnout. I've had many encounters with the branch and the people in the back office. Jackie and Denise have always been great. That collections lady LaToya was always really nice but firm but the people back the now are mentally slow to put it nicely. They always have to check with someone name Audrey but never come back with a solution. When you call for help with your online banking or you debt card it's a hit or miss if you get somebody that actual knows anything. The inconsistent holds on deposits, the crazy mobile deposit rules that are unlike all the other backs in the area, it's like they make it up as the go along. No two branches have the same rules. I moved my accounts and would suggest that you stay clear of these folks, they are so busy trying to buy other banks they forgetting about the customs the already have. Save yourself the headache.

Do not bank with this bank. They will close your account at midnight and send you a check that…read moreyou'll get in a week or two. If you dring a large check in, they want to know every thing about that check before depositing. If you have to up your daily spending limit they want to know why and who you're giving the money to. All of this is unacceptable and it's none of their business.

We were referred to Jeremy by our Realtors Aimee and Terry Peterson for the home we bought June…read more2018. I can't even begin to describe how enjoyable it was to work with Jeremy. We were in a unique situation since I had just started my business, but Jeremy went above and beyond EVERY step of the way. We did talk to another loan officer before choosing Jeremy. After speaking with the other lender, I think it took us a whole second to confirm that Jeremy was the smartest and best choice for our lending needs. We spent well over an hour on a video chat one day going over numbers and answering questions. That's customer service you don't see much anymore. Throughout the process when issues or questions came up, even super late at night, he was there to answer the phone and put my mind at ease and provide guidance and answers. Without a doubt Jeremy made our home buying process much easier and the mortgage options he was able to provide us helped our wallets! Rest assure, the next time we need his services I will be calling Jeremy and referring him the anyone I know.

From the owner: We have all the top mortgage products available: Conventional, FHA, VA, USDA and others and we are…read morehere to serve everyone from a first-time home buyer, veterans, to the self-employed business owner.