Asked the guy who worked on the back wall in the corner who was fixing guitars if he could quickly help me tune a guitar so my daughter could try it out. He told me NO, and to wait for another employee, which I did. 20 minutes later nobody had helped me. Went to Sam Ash and spent $2700 on a Gibson electric and a Marshall amp. Thank you to that rude, arrogant worthless dude fixing guitars to help me spend my money where people actually care about me. Will never return. read more

I have been to this location 4 times in the last 2 years and I must say it is not pleasant..... No one has greeted me or even offered assistance. I had to find someone to assist me and even then it was not a knowledgeable person. In the last year, their Premium Acoustic Room, has the same dull models and nothing of interest and their prices are outrageous. BUY FROM SWEETWATER IN FORT WAYNE, INDIANA read more

I was not really impressed with this guitar center, maybe because I have been to others in major cities and expected more stock. They barely carry any brand other than Fender and Gibson guitars. The staff was pleasant and asked if I needed assistance. I am planning on buying a guitar in the next couple of weeks, I don't think I will be returning here to purchase. read more

I needed a small part for a guitar repair. The most arrogant and condescending clerk behind the repair counter didn't acknowledge my presence until I spoke to him. Who needs a store where the customer is treated like a necessary evil? read more

Shopped once. Signed me up for their mailing without asking. How did they get my address? From my credit card? They have monopoly unfortunately. read more

Guitar Center - 1 purchase and I'm "signed up" for their mailing. I got enough junk mail. - Musical Instruments & Teachers Near Me - Clearwater, Florida

Love this store! My daughter is a drummer and for Christmas I stopped in and discovered they had a Pork Pie Drum seat that would go with her Drum Set... Perfectly! I just asked the sales person in the drum section if his manager could give me a discount on that seat and... They DID! She loves it. I just wish her drum teacher would leave Sam Ash and go to GC. Great friendly store! read more

I walked into this guitar center after having had a not so good experience at the Tampa location, just hoping to return the guitar I bought there and be done with it. But Sean recommended that I take a look at a few guitars, he gave me the whole run down on how to tune and hooked me up with a super good deal on my very first guitar and case. I honestly was ready to never walk into another guitar center ever again, but because of Sean I will be back for sure! read more

Went to this guitar center to replace a looper pedal that died the night before. Two stars because they did have it and at a fair price. One star for the turd employee that rang up the price with their garbage 69 dollar insurance plan without even asking me. Take note guitar center that this is why people would rather shop online than deal with this. Left a bad taste in my mouth. Will head a mile east to Sam ash next time read more

Everybody there genuinely loves music. They try their best to be courteous everytime I've been there. People don't understand that when you are giving good customer service, you actually have to wait your turn to receive that service.Had Joe restring my classical acoustic guitar, great job btw. Definitely will not continue to be an appreciative customer. read more

An update to my previous post. The guitar is not even properly tuned!!!! WHAT DID I PAY FOR HERE?!?! WOW. Now I'm extremely dissappointed. And I might suggest that it was done because I complained a lot about the extra cost that I was not told about, but surprisingly I didn't even make much of a stink about the bait and switch. I was pretty pleased with myself for not being vocal about my displeasure. I did tell him that it was not right, but I certainly did not complain very strenuously. VERY DISSAPPOINTED WITH THIS GUY. Again, not a fault of the store, but the guy doing the guitar stringing was NOT good! read more

I came her to get my very first acoustic guitar re-stringed. Tony was amazing. He answered all my questions, made me feel comfortable, and even gave me some really helpful recommendations. You can tell he knows his stuff but doesn't talk down to you. If your guitar needs some work, stop in and visit Tony. read more

I really did not expect much in the way of customer service or expert knowledge from a chain store but Damien knows his poop! Came in today just to browse options for a mobile PA setup with vocals. Had an idea of prices and options from online research and chatting with friends with home studios and "gig" setups for music performances. Damien greeted me as soon as I walked in and instead of saying, "Nah, I'm just browsing", I said, "Yes, actually..." and proceeded to explain to him what I needed the system for. He got all the details and we walked around looking at options. He didnt try to upsell me on anything. In fact, he gave me down and dirty truth on the best equipment for my needs that was in fact, priced lower than what I had been eyeballing online. He's been in "the biz" for much of his life and I knew I was talking to an expert. I purchased a few items he suggested and took photos of the additional equipment he recommended for future reference. When I'm ready to buy more, I'm coming right back here to Damien. No one else! Just Damien :) read more

Went to this store twice for issues with my drumset, Jack has been very helpful with suggestions and was able to make purchases that would enhance my drumming skills. They have earned my business. read more

I found a guitar on the website and called to check and see if they had it. They told me they did and I jumped in the car. It took me 30 minutes to get there and once I got there I could not find the guitar. After standing around for 20 minutes waiting for someone to figure out where the guitar was, the manager walked up and told me he had set it aside for me and just sold it to someone else whom he thought was me. The thing is that I gave him my name AND my phone number when I called. So the story about selling it to someone else they thought was me sounds fishy at best. What are the chances someone walks in there, picks it up, tries it out and pays for it in the 30 minutes it took me to get there. So in the end I wasted over an hour of my time, burned a ton of gas in my big gas guzzler truck and left without the very guitar they told me was waiting for me. They did not offer to do anything to make it right. I did not make a big deal of it and left quietly. I figured bitching in the store would solve nothing, leaving a negative review means a lot more and this review is very well deserved. I have been shopping at Guitar center since around 2002 and have probably spent over 15k dollars at various locations on the east coast. I will never step foot into a guitar center ever again and will give Sam Ash my business moving forward. read more

Brought my Telecaster in for a setup. The tech did a great job. Had not been setup in the 6 years that I've had it. Great job and very reasonable price. Will go back again. read more

A little disappointing. Seems like mostly Yamaha some Taylor's and then some names that are really not impressive. The acoustic section was a highly air-conditioned room and the action on most guitars was too high. Most of the guitars were out of tune. The acoustics specialist wasn't able to tell the difference between mahogany and rosewood. read more

So I walk in the door and this is where the problems begin. I stare at a guy who works there for no less than 5 minutes while he plays a guitar instead of helping customers. I show him the guitar I brought to trade in, he offers me $120 trade in value compared to the $175 Sam Ash quoted me. My intentions were to trade it in and get an acoustic bass guitar. There was one for $225. He offers me the standard 10% discount that everyone gets for trade ins. I did not feel like trading a DOBRO guitar for a not so great acoustic bass would require any money on my part, but I wanted an acoustic bass so much, I was willing to float the idea of me putting some money into it. The problem was he would not budge off of any of the standard prices (which were very very bad and one sided). He also refused to bring in a manager for a second opinion. This is probably because he "got off work in 5 minutes". This guy just screamed to me as someone who wanted to leave work and would do everything in his power not to prolong his work day. I think a deal could have been made but the employees do not care about the customers. At the end of the day, nobody at the store wants to go out of their way to make a sale and have the customer leave happy. As much as I wanted a bass guitar that was in their store, I did not leave with one. I'm even a person who's been known to overpay when I want something really bad, but the attitude in the store was largely "We do things this way because it's good for us, if you don't like it leave". Guess what, I'm leaving and I'm telling every musician I know not to walk into that store. read more

Took my Fender guitar here yestersday, Anthony Fox did a outstanding job as always, very proffessional and detail. Highly recommand to anyone need a guitars repair or quick tune up, Anthony is the guy !! read more

When I walked in, I was initially taken back because none of the employees greeted or even acknowledged me. I ended up asking someone (I'm pretty sure his name was Alan) for help, and he went above and beyond! I told him I was looking for an electric guitar and he plugged in a couple and let me hear them and explained some of the features of the guitars and amps. He was very nice and helpful, so overall I was pleased. I don't spend much time in music stores, so the selection seemed decent to me, but it was pretty dead in there. read more

I went to this store to return some $50 Shure headphones I bought from them. I bought them for my husband, who is sick with cancer, for him to use cause that is what makes him happy. I admit, I couldn't find my receipt but they were in the original box with all the papers and they never worked. When he plugged them in they didn't work and when he went to unplug them, the whole end came off. The jerk who worked there actually said "Well, if you had your receipt, like responsible people do, then there wouldn't be a problem". I am contacting Shure's home office and Guitar Centers headquarters. We have spent a LOT of money on keyboards, guitar strings and numerous other things at Guitar Center from St. Louis, MO, to Clearwater, FL. and I could not believe I was treated like this. I will never shop there again and I wil tell everyone I know not to shop there. He, Damien, actually insulted my husband before I even interacted with him. My husband was looking at keyboards and this guy, Damien, asked if he needed help. My husband said "I bought my Casio keyboard about 15 years ago at the Guitar Center in St. Louis and it's still going strong." His response was "Oh, you got one of those dinosaurs." What a jerk. They should get rid of him. He is terrible with people. read more

I have been in this location quite a bit for some recent purchases. I would have to say that my experience has just been so-so. In some ways, they have been very helpful with all of my questions, etc, but in others, I have been very frustrated with how they have handled certain things. While I would still recommend this GC to a friend, I do caution to remember that each of the guys working there is a sales guy who works on commission. This can cause some awkward situations. read more

Not happy with this company, I Have bought a lot from this place, my guitar and strings, amp, cords, pretty much everything, I recently bought a product that really that had the teacher upside down, and the strings where upside down, start off how can a teacher show you how to play guitar while on there head, I called about this after I open the package and played the disc. I was told bring it in and a guitar player will look at it and see if this is right, I took the disc in and I was pretty much blown off, no one looked at it and they said that is the new way, and they laughed about it. I could of been told on the phone this instead of wasting a 30 minute trip to them. Plus they never have my strings there either. I belong to the string club, and the card is useless. I am now looking for a new place to buy want I need for my strings and guitar in the Largo Florida area, maybe they need my money more. read more