Amazing staff, great facility for upper extremity therapy. Mandy and Meredith are excellent at…read morewhat they do. They are truly experts in their field.

From the owner: Our specialty is specifically with UE orthopedics (shoulder, arm, elbow, forearm, wrist, hand,…read morefingers). You will see a therapist at each visit who is licensed and certified and you will get personal treatment.

Dr Lee and his staff have been treatimg my wife for 5 years. He is very thorough and follows the…read moreprotocols for pain medicines. We have always been treated with care and respect. He can be abrubt at times but his medical treatment is spot on. If I needed pain management I would go here

My first time here, and will be my last. Full stop. I have been wrestling with this review and have…read moreadded and deleted a lot of paragraphs and very well might amend it but here goes. They'd be a 1 star but the phone person, receptionist and nurse were all quite pleasant and did a good job but that's where to good about this place begins and ends. The building is in a residential neighborhood and needs some attention inside and out. The whole place inside is sparce, out dated and frankly reminiscent of something out of the depression and it is kinda depressing. I came here to seek out a physician near my new home that could assume my pain management which I have been undergoing since my neck was broken in 2004. I've been seen by literally dozens of doctors since then but have been under regular care from my highly competent and caring neurologist in TN since 2007 and unfortunately an 8 hour drive to see her 8 times a year is not a real option. So aside from a primary care doc, a neurologist and cardiologist I have been informed that a pain management specialist would be the best course of treatment options in this area because of the intense scrutiny that doctors have been under in Alabama for nearly a decade. It really became an urgent matter here when it was discovered in 2012 that Alabama was first place in the nation for per capita opioid prescriptions with 143.8 prescriptions per 100 residents. That's 143 prescriptions for every man, woman and child in the state, insane!!! While they have made some very good progress statewide over the years the medical community is reluctant to even talk about pain management and this is where my encounter with Dr. Rony Lee and Gulf Coast Occupational, Sports, and Pain Medicine comes in. I showed up for my first appointment with a couple hundred pages of medical records, multiple x-rays, CT scans, MRI's, lab readouts, psych evaluations and current medications. It tool nearly 30 minutes to complete a lot of forms, many giving sweeping permissions and making multiple agreements to submit to all kinds of screenings and detailing all the ways that I could be dismissed from treatment, it was quite the manifesto that I'm sure is a big CYA but at the same time is kinda demeaning. So being prepared I'm escorted into the exam room with my sweetheart and after the pregunctory vitals we wait. When the doctor enters his greeting was essentially "I can't help you". What? He didn't look at any of my records or results but went in a rant about how doctors and clinics have been shut down and people arrested and how he is surprised that I've been receiving the medications, injections and other treatments that I'd listed on my forms. I initially was going into a lot of additional details but it's too personal & not really necessary but the biggest takeaways are after I made three (3) attempts to ask how he might be able to help me it tool my sweetheart two (2) different ways of asking him the same questions before he gave a short answer. His bottom line was he couldn't help and, in my opinion, he had no sympathy or empathy or a hint of any good doctor characteristics. His goodbye was a wave over his shoulder and uttering "no charge". What a relief, I wouldn't have to pay to hear him opine about his conditions. Bottom line: I feel sorry for the poor souls that end up with this sad little clinic. Stay away!!!

Pill Doctor Alert....I called this office to report an opioid addiction my brother has developed,…read morethe receptionist left me on hold after giving a brief reason for my call , I hung up and called back, I was transferred to the office manager and explained the situation, this woman obviously thinks people are dumb, and laughing at the seriousness of my brothers health. The manager refused to inform the doctor and threatened to call the police. Go ahead and call! I will be the heat on your facility now that you have refused to inform the doctor ! They are now going to find out how serious I am about saving my brothers life from pain pills . I have called the board of medical and they have opened and investigation!

Dr Lee is a spectacular pain management Dr. Some days there is a wait however it is worth it He…read moreworks hard to manage your meds keeping you functional with greatly reduced pain. We are most happy with the level of treatment he provides our family. There are 3 members of our home that suffer the never ending pain of fibroyalgia he always makes

They have helped me so much with a shoulder injury. They work with you to make appts that are…read moreconvenient. The therapists are all really excellent. I would highly recommend!

Receiving PT in my home from Eric. Very pleased, best care I…read morehave ever received in PT. He is kind, patient, very knowledgeable and certainly helping me regain some strength. Great guy. Terry Henderson

Updated: 3/10/2026 Read the latest at the end of my review…read more I have an appointment for a MRI on Saturday Feb 21st. My new doctor thinks I may have deeper issues than just trigger finger. I've already seen him once since my ordeal at The Orthopedic Group. They did an x-ray and did a short evaluation of my finger after a lengthy consultation about what I had to endure prior. I go for a MRI to determine whether something more serious and severe is going on with my finger. My new doctor thinks it might be a fluid situation possibly. But he wants to make sure by means of the MRI imaging. This is what I've been needing and hoping and praying for. I just feel like the orthopedic group or at least the doctor I had didn't care about me and my way of life or occupation. It felt like a hurry up and get him out of here thing looking back on it. Not much care or thoroughness was taken because I was paying out of pocket instead of insurance. The orthopedic doctor I'm seeing now has done two prior surgeries on the same left hand and he did a very good job. That's why I've decided to go back to him. Also because I just finally got my Medicare insurance started this Feb 2026. I only went to the orthopedic group because of payment plans, biggest mistake of my life to say the least. In addition to this post I have to say that I truly am not trying to put down the orthopedic group. It's the fact that I had a really bad experience there. Many other people love that place but for me it was not good. Dr. Glenzer was my doctor at the orthopedic group and his personality just seemed a bit more in a hurry rather than get it right. At least for me, that's my take on him. I do wish all that go there the very best of luck however. My new and former doctor is very thorough and listens to my concerns very carefully. He's done carpal tunnel surgery and trigger thumb surgery for me which were very successful. He also did a steroid shot injection back years ago on my right thumb which did wonders. The only other thing I might say about the orthopedic group is that after Dr. Glenzer had agreed to do a free incision surgery but I was billed afterwards a small amount. They also required me to pay for the office visit the day of the free surgery. This feels like , pay us for screwing up your finger with a botched needle procedure. Totally unacceptable!!! If it had gone successfully I would have had no problem but the second procedure needle surgery was just bad ! I feel very let down by that establishment personally. Good luck to you if you choose to go to the orthopedic group establishment practice. After my MRI results it's been determined by my new orthopedic doctor that I have lots of scar tissue. My question to the Orthopedic Group is why wasn't the scar tissue removed at the time of the follow up free surgery? I also have some fluid buildup! I'm very angry about how Dr. Glenzer took care or not of me and the surgery. It felt like I was not a priority or a concern. He agreed to do the following up surgery after all my pain and frustrations. Now I'm getting billing statements from the orthopedic group. I have a voicemail saved of his call to me telling me that he wanted to make things right with me and agreeing to do the follow up surgery for free. I was also charged an office fee the day I went there for the follow up surgery. As a guitarist that depends on my fingers to make income this is just not acceptable. Total disregard and respect to me and my profession is what I'm feeling. I now have to go through some grueling physical therapy to try and get back to some sort of normal. My new orthopedic doctor says he could go back into the surgery process to remove scar tissue buildup and possible fluid but he wants that to be a last option. I for one will never go back to the orthopedic group for anything. The whole experience with them and Dr Glenzer has been nothing short of a nightmare for me.

Waited 45 mins to be seen. Need to speed the process up or not stack so many patients in a time…read moreblock. Everyone's time is valuable to them, but so is the all mighty dollar I guess. Dr was nice.

I got the feeling that they did not care at all about helping me. It was disorganized and very…read morelittle communication. The "treatment" was a joke and did absolutely no good. I got the feeling that it was all about the money to them and they did not care if they helped me or not. I strongly suggest you not use Encore Rehab.