I was raised at my current place twice in the first 3 months. So I looked around and found bearcat…read morea good value. So I reserved a unit with a deposit. Then before I was to move in I found that they had no "local office". I paid someone overseas. So o started asking questions and this is a business who does business in a (what I consider) a shady fashion. The management and business owners hide from their customers and basically the only contact with any employees is in line. That would not divulge who the owners or parent company was, would not provide any direct phone numbers, names other than the people at their answering service. There is a help email but again no person behind the email and again the only people calling back were their calling service. No one who could answer any questions. And I never got answers to the email I sent about their business or practices other than how to pay. These days, I refuse to do business with these businesses hiding from their customers. It smells of a crooked business. And a way to be totally ripped of in many ways I spent a week trying to get a hold of someone other that the answering service but could not. Meanwhile the storage place I was already in kept me at the level I took their storage unit originally in Jan. So I decided to stay with them, and cancel the unit at Bearcat. For the following reasons. 1) they are a business that does not like to deal with their customers. 2) their was lighting around the place and a couple cameras, but who knows if they are real or monitored for sure. 3) there is no one at the location (28th street) other than the two on sight security cameras. The only security is the chain link fence, your unit door and your lock. Nothing stopping the fence from being scaled or cut. And no person to call other that the answering service to talk with. 4) after you pay your fists months rent you get an agreement and instructions totally holding the property owner harmless of anything that happens to your stuff. 5) the insurance company they offer also seems to be overseas. Meaning they are a risk and you cannot go after them if they decide not to pay on claims. They listed an entice basic list excluding the specific term "Hurricanes" but mentioning tornadoes? And again I never heard of this outfit. So there ya have it. In my opinion this business is questionable at bets but won't answer questions and the owning entity hides very well from their customers. Otherwise their rates with insurance coverage is about .33 % cheaper than the rest that I am aware of at present. They should provide at least an office and a manager and the business licenses as we would normally see and names and telephone numbers for upper management personnel and the owning institutions as well. I do not do business with anyone who hides from their customers. In my book these businesses are fronts, or out of the country owned meaning you could just buy a trailer out your stuff in that and pay a friend or relative to allow you to store it on their property. But they are cheaper than the others at first anyway. But not enough to risk my stuff. Basically, I would not recommend using this storage place unless your stuff is all stuff you don't mind loosing.

They took care of me and my things well. They have taken care of every issue I had, their…read morefacilities are safe and reasonably priced.