Review Title: Safety Compromised for Cost - 2025 GMC ADAS Windshield Claim Rating: 1 Star…read more Review: Think very hard before purchasing insurance from this office. No one in Kelly Cannon's office provided any meaningful assistance with a claim that directly impacts the federally mandated safety system on my vehicle. The Facts: I have been a State Farm customer for over 20 years with Auto and Homeowners insurance and zero prior claims. I own a new 2025 GMC Denali Ultimate equipped with the Advanced Drivers Assistance System (ADAS). The Issue: State Farm used Safelite to replace my windshield with non-OEM (aftermarket) glass. This decision was made despite the vehicle manufacturer, GMC, issuing a Position Statement (Feb 2025) that clearly advises against aftermarket glass for ADAS-equipped vehicles due to safety risks. When I raised this critical safety concern, I was told the use of non-OEM parts was allowed by policy. In short: State Farm chose to save a small amount of money rather than ensure my vehicle was restored to its pre-loss safety condition. I was promised a follow-up call from the agent, Kelly Cannon, to address this safety risk, but I never received one. If you drive a modern vehicle with safety sensors, be aware that this agency may not prioritize your safety over their bottom line. I have cancelled my policy and moved to USAA.

Kelly and his staff are nice but State Farm sucks. I'd say worse but it would get deleted. Quoted a…read moreprice for homeowners and auto insurance. I bought and paid the premium and weeks later I get notified on a $100 increase due to a claim that I didn't even want to file but was encouraged by their rep over the phone. ZERO was paid to me because as I already knew nothing was covered. So four years later in being screwed for a $0.00 loss. It's really minus Five stars

Alex provided excellent service. He is knowledgeable. He listened and even found gaps that my…read moreprevious agent missed. I highly recommend Treutel Insurance Agency and Alex Treutel.

Alex helped me lower my personal liability and flood insurance. His tagline says it all. Alex…read moresimplified my insurance needs. He is great to work with and has resources he can draw upon. I look forward to a long relationship with Alex and the Treutel Insurance Agency.

got denied for claim because no police report , claim was filed when accident happenedread more

I have used these folks for many years. They used to be pretty responsive to phone calls, but…read morelately they never answer the phone when you call. If you leave a message, it doesn't get returned. Clearly they are very short-handed. My advice would be to hire more staff.

I've called Brennan Compretta office on two different occasions, months apart and can NEVER get a…read morequote or a return call after an employee would say they would call me back. I give this business a NEGATIVE -1 for customer service. BUSINESS IS BUSINESS. If you can help, help. If you can't help, don't tell a customer you will call them back and never call back.