Splendid customer service with positive energy attitude. Appreciated the kindness heart Amenread more

When my mom fell and broke her hand while we were on vacation, we looked for just a walk-in urgent…read morecare clinic for her to go to, but found that they were inside the hospitals in England. We had a full day + a travel day left in our trip, so wanted to get it take care of as soon as possible. Unfortunately, St. Thomas was unable to help us due to their absolutely extreme and unacceptable wait times. We arrived around 8 PM and waited in an outdoor but tented queue for about 45 minutes before being checked in to the emergency room. Signage was not very clear, so we really weren't sure we were in the right place until we got to the front of the line. There were people in line with us with all types of absolutely terrible ailments, and a few that looked like they needed to be lying down, or at least sitting, but all wheelchairs were full. When we finally made it inside, a lovely nurse named Elle checked us in. She was fantastic and so helpful and friendly. She took some notes down, and offered medication if needed. We sat for about 20 more minutes before being called to another station where we told another person all the same things, and were sent down the hall to "urgent care" where they warned us it would be a 3-4 hour wait. And there we sat. And sat. And sat for about 3.5 hours - observing only 4 people being called back, having x-rays, and then coming back to the waiting room to sit. They made several announcements over the intercom during our visit asking people not to ask reception for a wait time update as it only hinders their ability to work through the line. I believe we only saw 2 people leave with, what appeared to be, a solution to their injury. After nearly 4 hours and absolutely no end in sight, we decided to call it quits, and try to wait and seek help when we returned to the States. Before we left, the receptionist had us go in and speak to the nurse practitioner on-duty who gave us some tips and a sling. She was lovely as well, and seemed sorry that she wasn't able to help us. I know that England's healthcare system plays a role in the terrible experience that we received here, but we sat in this waiting room for hours in hard plastic chairs (still with plastic walls separating them, by the way, making it impossible to talk to the person next to you), and the water jug was completely empty. The ER waiting room had vending machines, so I ended up going back there at one point to get a drink, but my goodness, they aren't even providing the bare minimum here. My mom was in a lot of pain, but there were people here with all sorts of wounds, waiting all night just for a few stitches. After returning home to the US, my mom was able to visit an urgent care and only wait about 15 minutes to see a doctor. She's all squared away now (or on the way to it, at least) but this is such an extremely terrible way to do things as she was in a lot of pain for days.

Went here to visit a friend. Whatever interactions I had with the staff, I was super impressed. The…read moredoctors, nurses and rest of the staff were pleasant and helpful. Their response time to the buzzer was excellent. My friend insisted I take a look at their exhaustive food menu. Much more variety than a lot of other hospitals that I have seen. Plenty of sinks for washing up around each ward. There's a Costa on the ground floor that is very clean and visitors can pick up coffee or a snack from here.

Nobody wants to go to hospital. So when you do, it's always nice to be greeted with friendly,…read moreefficient staff. Exactly what I got yesterday when I went to A&E at Kings College Hospital. I checked in at the front desk and discussed my dodgy knee with them and was promptly added to the queue. I was told that I was 7th, and my turn soon arrived. The doctor I saw was incredibly helpful and showed great empathy for my injury. She didn't dismiss it and say "just rest, you'll me reet" like some doctors do. She referred me for an MRI at fracture clinic on Wednesday and sent me on my way with some extra tall crutches! They have signs around the hospital asking if patients would recommend them to our friends and family? I certainly would!

I fell down a full flight of stairs in my flat and after a tiresome experience trying to get help…read moreunsuccessful at an NHS Hospital I went to London Bridge Hospital hoping for quicker private care. I told them I may have broken a few ribs and I had trouble breathing, I was clearly experiencing terrible pain and trouble walking but they sent me and my friend away mercilessly. Telling us because of the seriousness of the illness they wouldn't see us and we would have to go back to NHS. They did not even check me or ask me how I was feeling and even after I told them how poor their service was they just shook their heads "apologetically" and sent us away regardless. I think this is non assistance to a person in danger I don't even know the extent of my injury and am still waiting for care at the moment.

Private hospitals have some benefits compared to regular ones…read more They provide rapid intervention and treatment for numerous conditions. Patients receive customised, individual care and what's best -- you don't have to wait hours to be attended. A few months ago, I had a terrible skin allergy -- knowing my skin type, I was amazed since I never had allergies in my life. My doctor couldn't diagnose me, so I tried like three different hospitals and medicaments before coming to the Bridge private hospital. It is true, that you pay a big amount of money, but health comes in first place. The doctors, nurses and all the staff treat you so nice, you almost enjoy being sick. Everyone likes a little attention and feeling special from time to time. The interior and equipment here, compared to some London hospitals don't make it feel like a hospital at all. The waiting room is warm and somehow cosy. It definitely not somewhere you'd go for any little injury, but if you want quick and professional attention, this is the place.

It's always a worry trying to find a GP when you move to a new town. If you find yourself living in…read morecentral London, I'd happily recommend the GP practice I have used for 15 years. As well as a surgery in Pimlico, there's a branch surgery at the excellent South Westminster Health Centre in Vincent Square. This also provides referral services such as phlebotomy, a small X-ray and physiotherapy more conveniently than going to a hospital.

My daughter came to Chelsea bridge Clinic for treatment for acne scarring. It was a huge success,…read morethe treatment is working brilliantly and the nurses and receptionists are welcoming, friendly and professional. Very impressive; I have already recommended it to a friend.

From the owner: A multi-disciplinary Clinic offering over 20 medical and complementary services with practitioners…read morewho work together and integratively. We believe in building relationships with our clients based on trust and respect, offering you not just services but holistic solutions that work, with real care from the whole team to help you overcome limitations to enjoying life as you want.

I have never had anything other than great service from everyone at the medical centre…read more very happy.

GPs: I had to talk to a different doctor every time I consulted. Most seem bored and uncaring, if…read morenot plain rude. One of them diagnosed me with something I didn't have based on very little evidence. One of them gave an incorrect answer to a basic but crucial question of mine. One of them could not make their own decisions + failed to clearly mention all symptoms on my referral letter, which made my problem seem less urgent than it actually was. Reception staff: Most are rude and incredibly difficult to communicate with. I have been given inaccurate information on several occasions as well as the wrong testing kit. Also, patients are asked to wear a face covering but reception staff don't (as of July 2020). Overall, virtually every experience I have had with this practice has been unbelievably disappointing and I am truly worried about other people who have far more serious conditions and whose health lies in the hands of Riverside Medical Centre's GPs and reception staff.

this hospital is closed.....read more