Price. We were ripped off! The website says 8.99 double scoop and we were charged 9.99 for single scoops. Stay away! We are locals but it's tourist season the businesses are out to scam! Stay away from Lincoln road! read more

Went there last night and got the medium cup for $10 and was only filled to the brim. I went to many of their locations and this size usually is for 2 scoops and you can pick 2 flavors and this was a total rip off and very disappointing!!! This was the Lincoln Road location in Miami Beach.... read more

Employee named Darling smiled & said hi when I walked in. Ice cream was very hard but good. Spoon broke. Darling is so friendly.

Mango sorbet was amazing. Service was great and bathroom was clean. My family members were satisfied with their ice creams. There were plenty of flavors and many nut free options read more

The drink is amazing, Belgian milkshake, BUT the paper straw? Seriously it is not milkshake friendly. Now I know though, bring my own straw to Haagen-Dazs though I do wish to see plastic straws back because the cup is still plastic. Service was amazing. Honestly only bad review is due to paper straw! read more

Häagen-Dazs - Paper straw - Ice Cream & Frozen Yogurt Near Me - Miami Beach, Florida

Just like every location, they have good ice cream selection and a bunch of shakes to choose from. It must be Miami, because the cost of certain items was way higher than around the Northeast of the US. Shakes here were selling for almost 10 bucks when they would be around $6 or 7 elsewhere. No complaints read more

I was disappointed because we are huge Haagen Dazs eaters. Tonight after having a great dinner at Rosinella, we wanted to get some Ice Cream from our favorite ice cream we buy at the grocery store. Well the ice cream was great as expected but the portions were half the size of the "the frieze" which we had the previous day and our server was not happy working tonight. Thus, not sure what was happening in her life but hope whatever she is going through gets better. Therefore, if you want great ice cream in Miami Beach, "The Frieze" is definitely place to get a great ice cream with generous portions and friendly staff. Chao read more

Wow love thame place but most of all the energy from Victoria and Shalene. What it's 1:03 am and these girls are just so upbeat that I had to get what she told me to get. What an asset to Haagen Dazs read more

Häagen-Dazs has a brand NEW milkshake! The Irish cream brownie milkshake was DELICIOUS! I love baileys and Irish cream so this was the first thing on the menu that caught my attention! I am absolutely not a chocolate lover at all.. but the bits of brownie definitely tasted great with the coffee flavor of the Irish cream! I also enjoyed how smooth my milkshake was.. the flavors were light but still creamy.. it also fulfilled the sweet "craving" I had for the past few days! Not to mention.. I order it on St. Patrick's Day read more

Very unsanitary. The employees do not wear gloves when grabbing the cone for your ice cream.

To the older lady that was inexplicably rude and inconsiderate, you can keep your tip, but would recommend being nicer to your customers. Otherwise the ice cream was delicious, but not worth feeling verbally assaulted by someone in the customer service industry. read more

Expensive for the same quality that I can buy from Publix even for the same brand. It is still delicious

This must be a front for money laundering. Obviously keeping the doors open by selling products in not on the property list. Memorial Day weekend and one very miserable employee working. I know there is a employee shortage but this is absolutely comical to see. I just waited in line to see what would happen. She is absolutely in slow motion. read more

Hello I went to your Miami Lincoln near store forever 21store this evening about 5:30 on . It was really busy with only two workers. One Caucasian and one black girl. Both were young. . Both were very nice even though line was long. You should try to staff more people and definitely someone to ring us your customers. Not very sanitary . My main comment was a rude customer that started yelling at the black girl (I am black and was offended) she was trying to tell the black girl how to do her job. The customer was mad because the line was long and the girl had to refill the ice cream. Many we're getting low and it did not look good. I felt for the young lady who was trying to explain to the customer that she was following the manager processes. The lady kept badgering the black girl and said nothing to the Caucasian young man. I step in and told the girl to follow her manager process and get the manager if needed. Another customer said the same Thing to try to help the girl . I could tell the young lady was sad but she held it together and kept working. The rude customer shut up. If she had continued I would have shut her down with why are you treating this worker like that and not blaming the other worker. This note is for the rude customers that don't understand these young people are working and follow their store processes. Take your issues up with store management who are not properly staffing their business. I see it every day since I have been here a few months. 1 or 2 people trying to wait on 10 people in line. Not good for business or incentive for people to come to work. These two young people did a good job based on what they had to work with. Managers get your stores together not a good look for the brand. read more

I am given this Five Stars because the Ice Cream was very yummy. Though if this based on the service, I would of given it no stars is possible. From the moment we walked in the young lady at the counter met us with an Attitude! I said hello and asked if still open. With an bad attitude she said yes. We close in 10 minutes. My husband and I just wanted to get one cone. I understood she was closing the store in 10 minutes. She made it clear that only ice cream could be served. No shakes. No smoothies ETC. Not a problem with that all. I know she wanted to go home. I work in retail and understand this. BUT have to be friendly and not have a bad attitude like she did. From the moment we walked in till we left the store. read more

Extremely small portions. The ice cream had ice that developed in it from being old. I do not recommend this place to anyone.

So this review is in regards to this particular store ... I love the Häagen-Dazs brand ice cream I think it's delicious ... now in regards to this store I had an annoying experience. I ordered a regular size Aloha mango smoothie, while the young lady is preparing it I check the price board and see that it cost $9.90 so I've taken out $11 for payment. When she's finished I'm giving her my payment and she states that it's not enough and I look at the register and realize that it says almost $15 (I don't recall the exact amount) so I asked the cashier why is it $5 more and I bring her attention to the price board which says my smoothie is $9.90 she then says that she added an extra scoop of mango sorbet so I asked why ... her reply was to give me the cost of my smoothie so I asked for the manager. The manager comes over and I speak to the manager and tell her the issue. The manager says well that's because she added an additional scoop of mango sorbet ... my inquiry remains the same ... well I'm not sure why I'm paying for that because I did not ask for an additional scoop of mango sorbet I simply asked for the Aloha mango smoothie and gave the size that I wanted. The manager says oh well she made a mistake so she had to add an extra scoop of the mango sorbet I said well that's fine but that still doesn't answer the question as to why I am paying an extra for something that I didn't ask for .... so I paid for what I actually ordered and that was the end of my annoying experience and the reason that this location is getting such a low rating for me. read more

I can say is pricey, and higher quality as well, is super creamy and tasty, they sell Häagen-Dazs at supermarket as well, and if you go to the ice cream shop that personalize your mix of ice cream balls or do big milk shakes with fruit or others things on the top, usually this places are smalls and there is a quick line at the rush hours.. but you never can refrear the taste read more

no offense but the ice cream tasted like frozen milk and I paid an extra $2 for 4 singular sprinkles. The customer service was bad asf. I paid $30 for 5 scoops of ice cream. Sad, broke, and dissapointed:( read more

Brand new shop right in the heart of Lincoln road. Very nice spot to go grab ice cream after dinner. The staff was very welcoming once I came into the shop. read more

I had a craving forma something sweet so I decided go here, I loved milkshake and it was so delicious, and customer service was good too, nice place and the price were ok! read more