Pro Car was ready to bail me out of an AWOL car service at the last minute. The woman on the phone…read morecould not have been more kind and helpful. I am very grateful to them for their courtesy and professionalism. I will definitely be using Pro Car on my next trip.

Best and most friendly drivers. Always on time and accommodating. They reach out via phone when…read morenear your pickup point. Love these guys!

This one star review is for transport contracted to go from NJ to NYC's Manhattan Cruise Terminal…read moreon 28 Aug 2024. We were picked up in Barnegat and loaded up luggage for the first of two stops. Within about 15 minutes we were told the air conditioning needed to be decreased for an issue. The remainder of the trip was without air conditioning. This was on a day that a heat advisory had been announced. The limo engine overheated over the course of the drive until it finally stalled just after we left the tunnel. The driver pulled us over as the steam was coming from the engine. He asked us all to get out and we quickly did so. The group needed to meet the check in time of 12-12:30pm and we were not going to make it based on the limo not being able to move. We asked what the options were given that we had contracted to be dropped off at the terminal. A point to point transfer. I personally had come dressed to impress and not expected to walk the twenty five or so minutes it took me to lug all my luggage myself. The taxi and Ubers were not an easy option because the officer who came up to find out why yelling had started explained this Labor Day weekend traffic was slowing everything down. I had to repeatedly request the back of the limo be opened so that I could actually begin my trek to the ship terminal. At the end of the day, we came to understand that this particular vehicle had known air conditioning problems before we were picked up. That it needed further work by the mechanic, yet this company chose to proceed with our ride as scheduled without alerting us of the issues and being able to make an informed decision about the risks of breaking down anywhere along our route and not meeting the ship check in deadline. I would have used public transport and taken the taxi from port authority which would have dropped me directly at my final destination as paid for. Unfortunately this company did not offer any apology for not detailing the issue, cancelling the ride up or offering an alternate company who could assure us a transport with working AC so that we avoided arriving dripping wet in our own sweat to the check in terminal. While I realize that things can and do go wrong on any part of a trip. When you know there are problems and you inform your client in a timely fashion (I.e. before onset of the trip), you can work together to come to a decision that meets both your requirements and expectations satisfactorily. Due to the lack of upfront transparency, I cannot recommend use of this company's services at this time. The driver of our car raised his voice to the ladies who asked a simple question. How will you help us to get to the ship terminal as contracted? Yes. It was repeatedly asked in a normal tone of voice. It's a reasonable question. Several of the ladies on this trip, cannot walk 20 minutes - never mind lugging suitcases, for various reasons. Hence the limo. I can say the return drive with Jeff and Will was quite nice and had this been the case on the way up. This review would not be required.

This company is awful. We had booked a limo to take us to NY for a cruise. No air conditioning and…read moreit was 95 degrees outside. Car broke down and engine was smoking and gushing antifreeze. Driver was very rude and screamed at us. We were left on the sidewalk multiple blocks from the pier and had to walk to get to the ship on time. Don't ever use this company!!!!

Would never recommend to anyone. Used them for a business conference with clients and were very…read morerude and unprofessional. When we gave them the address, they had said it was an abandoned building and dropped people off at a separate location that was incorrect. Once we got the group back on the van/limo, we went to the correct location, which was not an abandoned building but our correct intended destination. The driver also circled the building nearly twice before I asked him to pull over and let us out as we were already late from the earlier wrong location drop-off. They also were not polite or professional when we were saying where we needed to go and would make us walk pretty far from the entrances when being dropped off/picked up.

DO NOT USE THIS COMPANY! They cancelled on us 10 min before we were supposed to be picked up, and…read morewere rude. I booked A Shining Star / Accountable Limousine to drive my husband and I to a nice restaurant for his 30th bday. We were to be picked up at 7:30 for an 8pm res. The driver called at 7:05 to say he was still with the last party, stuck on the parkway, and could we push the res back 45 min? I said no, so he said he would try to find someone else. 12 min later, I called dispatch for an update, but he did not know there was an issue. I told him that we needed to be picked up in 10 min, and he yelled at me. 5 min later, I got a call from a 3rd man saying all of their drivers were stuck in traffic and they couldn't send anyone. 9 days later when I had gotten no correspondence but a cancellation email, I emailed saying how unprofessional I thought it all was, esp cancelling at the last min. He did apologize, but said they didn't cancel--I did.

DO NOT use this company. They are driving around with old, beat-up cars that break down and don't…read moregive any help to rectify nor any reimbursements. They leave people, even ones with medical problems, to walk and if you get an uber they will not reimburse you. They literally take chances on their cars and their customers lives and well-being. The owners husband is extremely rude. The other drivers are very nice though, I hope they find another company to work for.

From the owner: Special occasions call for VIP treatment. Show up to your event, conference or wedding in a…read morestunning limousine from Jersey Sure Car & Limousine Service. Since 2017, our family-owned company has been Bayville, NJ's first choice for limo services. Choose from our fleet of luxury vehicles and exclusive packages to make your occasion one to remember.

Amazing. Very accommodating when I had to make changes due to the weather. Prompt even gave us a…read morebottle of water. This is the second time I used them.

I called a few companies for quotes to pick me up from Liberty Intl Airport and transport me to my…read morelocation 25 miles from the airport. For a one way trip,I was quoted $175.00.... For a sedan for 1 passenger and no luggage. Other similar black car services were in the $100.00 range. This is an astronomical fee. I called this particular company based on reviews here...

My review on Google review seemed to magically disappear the first time. So, I'm sharing here:…read moreUnprofessional, dishonest, misleading, and a bit sketchy all in my opinion. Thankfully, I documented everything from my first call to inquire about their services until the end of my experience with Carefree Limousine up until this exact moment. As confirmed to me by Peter, this is a husband-and-wife business: Jayne seems to answer the phones and Peter drives. BUT, I couldn't in good conscious not say anything. This is my experience: On Sept 4, 2025 at 4:42pm EST, I called Carefree Limousine. Jayne quoted me $150 per hour, plus an extra hour ($150) for travel from North Jersey. We needed 6 hours, so the total was $1,050. She asked for a $150 non-refundable deposit and promised an invoice/confirmation. At 5:04pm EST, after confirming with the Mother of the Bride (MOB), I called back and confirmed for 18 passengers (up from 16). Jayne said that was fine. I sent the deposit and received an emailed invoice at 5:49pm EST confirming: 6-hour party bus rental: $900 balance due at pickup $150 "one extra hour positioning fee" Cancellation policy: deposit non-refundable; all cancellations within 24 hrs non-refundable; changes must be 2 weeks in advance. On Sept 12 (day before pickup, 4:45pmEST) Jayne called to confirm. We were still at 18 people. On Sept 13 by 3pm EST, Peter arrived with the 20-passenger bus. MOB mentioned two extra guests would be able to make it (bringing us to 20). Peter said it was fine--just no more than 20, since that's the limit. He had me sign two documents: 1. A verbal acknowledgment of total cost and deposit paid. 2. A form outlining extra fees (e.g., $200 vomiting fee). I asked three times if I'd get a copy by email and was ignored, so I photographed the documents with Peter's acknowledgment. At NO POINT was any "extra passenger" fee mentioned. At our second stop (around 6:20pmEST), Peter pulled me aside and said we'd be charged $60 each for the 2 extra people. I was confused since we'd been quoted HOURLY, not per person, and the bus capacity was 20 people. He told me to call and ask Jayne. When I did, in hopes to clear things up, she, in my opinion, immediately became defensive, cut me off repeatedly, threatened "those two people can Uber home," and hung up on me. I was sober at the time (choosing not to drink to ensure everything went smoothly), and this felt like they purposely waited until the ride was underway to spring hidden charges--hoping guests would be intoxicated and compliant. MOB overheard and called Jayne herself from my phone to resolve things. It seems Jayne treated her the same way--talking over her, and interrupting, MOB only called because she wanted to ensure we would have a guaranteed ride home. (we were 1hr+ from home) Ultimately, the MOB paid the additional $120 To be clear: If they had been upfront about charging for additional passengers, that would've been one thing. The issue is the lack of transparency and the unprofessional, hostile way it was handled. We paid what they demanded, but I felt taken advantage of. Based on this experience, I would NEVER use Carefree Limousine again and cannot recommend them. This review is so others are FULLY aware of what to expect.

Great company. We've used Carefree Limo for several trips to and from Newark Airport. Experienced,…read morecareful drivers, pleasant and courteous every time!

Rob and his company are wonderful!! I recently used them for a bachelorette party to get us to…read moredinner and a show. He was reliable, super friendly, and the limo was nice and clean. He was also very flexible when we had a last minute time change with our schedule. Most importantly, he was MUCH cheaper than many other limo companies I contacted in the area. He even offered to pick up and drop off from Long Island for a very reasonable price. If you're looking for transportation definitely give them a call.

Very old limo with painted gold seats. Better suited for nighttime after lots of drinksread more

We used Five Star Limo for a wedding party in AC. Jose, our driver, was absolutely fantastic. He…read morewas so pleasant, courteous and he made our day special. Thank you Five Star Limo for a great day! We will use your services in the future!!!

From the owner: Servicing New Jersey since 2015 offering stylish limousine service around the Atlantic City area…read more We provide you with the ideal limo package that will fit both your needs and budget.