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H&R Block

1.0 (1 review)
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Updated 3 months ago

Services - H&R Block

Audit and conflict resolution support

Current year tax preparation and filing

Past year(s) tax preparation and filing

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6 years ago

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H&R Block

H&R Block

(3 reviews)

Pitiful service! I was stood up with no cancellation when my return was supposed to be sent to me…read morefor review. Extremely unprofessional. Then, my California state return was completely loused up. The return was filed with California and I was supposed to get an approximate $1700 refund. Unfortunately, California notified me that I actually owed them $1445. When I reached out to the preparer, she was very slow to get back to me, then claimed that California was correct, and that H & R Block had a programming issue that miscalculated my return. She said she would file a claim on my behalf to compensate me, but would not provide a copy of the claim when I requested it. When I called the corporate office, they were not aware of any programming issue. Mind you, when I had my return prepared in March, if there was truly a programming issue, thousands of Californians would have been affected. They also said that no claim had been filed for me. Based on getting a refund, I spent over $1,000 on landscaping material to fix up my yard. So, not only did I spend the money I was assured I was getting back, but I also owed money. I'm on a fixed income and the money I pull from my IRA is for daily survival expenses and never would have been used for landscaping. The mistake made on my taxes really put me in a financial bind and H & R Block doesn't care. Oh, they refunded me $75 for the cost of the state return. Big whoop.

Total waste of time. I made an appointment with them over the phone because I needed to speak with…read morea tax professional about some specific concerns I have and when I arrived, I was asked if I had my documents with me. I didn't. I wasn't told I needed them. I didn't make an appointment simply to turn in documents. If that's all I needed to do, I would just file online. Again, I wanted to speak with someone would could answer questions. What's the point of a brick and mortar location if I could just do what they're offering myself? Again, total waste of time.

H&R Block - taxservices - Updated July 2026

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