I was looking to talk with someone about contesting a will and called two times. I talked with…read moresecretary who said they would contact me. NO ONE ever contacted me. They could have contacted me to say yes or no.

they charge $100 dollars before you even meet / know if they can help you. that is if they can even…read morekeep their scheduled appointment with you. they canceled twice on me. I lost paid time off at work because of this. go somewhere else where your time will be respected.

AVOID LIKE THE PLAGUE! It took over 13 months for them to…read morefile my 2023 tax return. First they took several months to finish my company's K-1s, then multiple extensions later I withdrew my documents to file them myself. First time they gave me my documents, they left out the K-1s I'd need to file it. I went back and picked those up upon request, only to find that they still omitted the workbook necessary to file my K-1 data. This forced me to go back and ask them to file my return. Nevermind the lost opportunity to invest that return over the past year, it has caused me to pay 1000's more in debt interest that could have been paid off last year, and I've had to delay moving and switch to month by month for rent and utilities which costs even more. Every time I contacted them to check on the status, i was told it was "in review" and that the main partner is just a perfectionist. That is no excuse for taking over a year to complete a fairly simple tax return that took me a weekend to do with H&R's app (up to the point where i lacked the data to complete a form). What go this finally moving was that they hired at least a half dozen more staff, after 2 retired. As long as the others are still there, I'm not going back.