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H&R Block

3.5 (2 reviews)
Closed • 9:00 am - 6:00 pm
Updated 1 month ago

Services - H&R Block

Audit and conflict resolution support

Current year tax preparation and filing

Past year(s) tax preparation and filing

Tax planning

Accountants

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Goldsmith & Associates Accounting & Financial Services

Goldsmith & Associates Accounting & Financial Services

(4 reviews)

Avoid Goldsmith & Associates!! At best, they are incompetent. Their business practices are…read morequestionable. Their personnel are arrogant and tell clients things that simply are not true and extremely misleading. They made multiple errors on a very basic income tax return that resulted in having to file an amended return, which meant having to wait an additional 4 months for the IRS refund. They claim to doublecheck all work, but this error was so basic and obvious that if they had done any level of checking, they would have caught it. They were unresponsive to follow-up emails, and not the least bit apologetic for their egregious errors. Stay away from them!!!

Deceptive Business Practices Goldsmith and Associates have…read morebeen doing my personal taxes for years. This year, there was a dramatic shift where the quality, competence, and ethics have severely declined. Last year our personal taxes were $465 and we started a small business but had no expenditures or income. We were advised to not file not our business in 2022 (for the 2021 tax season). This year, our personal tax bill was well over $700 and our small business taxes were $900. In addition to the $900 fee I was advised over the phone by Kelly, an accountant, that sense we didn't file in 2021, that we would need to file this year for 2021 with another charge of $100. Our business tax bill would be $1,000. For the business alone. However, when I got to the office to sign off on the tax bill we were charged even more. I refused to sign for these charges. I grabbed my well documented tax paperwork/documents for the past year and left without signing anything. As a repeat customer and a small business owner, I am highly dissatisfied with the deplorable ethics and mismanagement of this accounting firm. Melissa Greene, MBA

Wolverine Tax and Financial - Front desk

Wolverine Tax and Financial

(8 reviews)

Downtown Ann Arbor

They did a great job talking with me on the phone about a relatively simple matter, but it took 20…read moreminutes out of their day and they did not charge anything for their time and expertise. Next time. I need a tax service definitely will be using these guys for their expertise and thoughtfulness.

To preface this review: Wolverine Tax did a great job of organizing our tax returns and handling…read morethe complications of a multi-state and newly married household. Our phone call to finalize the return was friendly, efficient, and professional. My issue with Wolverine Tax is their misleading price structure. My wife and I were told that our $650 deposit would cover 2 hours of consultation and we would only pay more if our return took more time. Before putting down the money, we told them our tax situation and were assured that our return ("like most") would stay within the 2 hour time. We sent in the requested forms and scheduled a call to go over our returns. Wolverine didn't properly enter the first call, but after scheduling a second call they were ready. The call was around 20 minutes, and the total time of consultation wasn't mentioned at all. We ended the call happy with our completed return and expected that our $650 was well spent. This was in late March. In early June, we receive an invoice for $893.75. We had received no information about how this time was spent, or a notice when we had exceeded our deposit. When we contacted them to dispute the charge, they were slow to respond. When we got a hold of them over the phone, they said 'You must have gone 4-5 hours over the time.' Eventually, they dropped the outstanding balance to $250 and we paid it to end the situation. If you are willing to pay $1500 for your tax return, I can absolutely recommend Wolverine Tax. They did quality work, but do not expect to pay $650 even if they assure you of that price from the start.

H&R Block - taxservices - Updated June 2026

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