This company has been there for our family for years, going above and beyond in terms of service…read moreand excellence and flexability in payment options. Will continue to choose them before other similar companies in our area.

From the owner: Personal income tax returns Small business tax returns…read moreBookkeeping Payroll HST returns

I highly recommend Amanda's Tax preparation. I finally found a reliable knowledgeable competent…read moreaccountant to help me with my taxes. What a difference . She helped me a great deal . I highly recommend her !

Knowledgeable and punctual. Personable and professional. An excellent business person. I'm going…read moreback year after year.

I was very impressed with Maggie, from KW BITS. I had many questions. She answered them, in a way…read more that was easy for me to understand. For a reasonable price She completed all of our Income Tax returns in a very short time.

From the owner: From individuals to sole proprietor to private corporations, we have the resources, knowledge, and…read moreexperience to help clients achieve their tax and accounting goals. KW BITS is a full-service professional bookkeeping located in Waterloo, ON.

Debbie and her employees were amazing at getting exactly what I needed done on a short deadline…read more Also took some extra time to go over everyhting with me regarding my situation and went into great detail to explain. I highly recommend anyone that would require their service(s) to not hesitate and get in contact with them...

From the owner: * Small Business * Corporate and Personal Taxes…read more* Full Service - Bookkeeping to Taxes * Financial Statements * Filing Back Taxes * Review & Audit Engagements

Great finally serviced by a great friendly person. Who's very informative and willing to look into…read morethings.

From the owner: Providing Guelph and area with Friendly Experienced Accounting, Bookkeeping and Tax Preparation…read moreServices for over 20 years.

Used services for personal, corporate and estate starting 2022. Started having tax charges never…read moreseen before, would never call me or email to tell me filings were ready and repeated phone calls not answered nor direct voice mails to owner. Estate filing - final clearance form - told submitted. Kept calling on status. After a year - which is waiting patiently, they expressed surprise it was not completed. I called CRA directly and had to wait another 3 months because they needed to validate I was the executor. Finally on confirmation could answer my question and told me there was no filed clearance certificate on hand. Gobsmacked after many direct calls with owner. I repeatedly phoned office to ask if possible mistake, what happened, can we get filed ...after 3 weeks of regular phone calls and telling me owner not in office they then stopped answering my phone calls. I went to do it on my own, and realized they had my original detailed preparation documents. Said I was coming down to get them and have them ready the next day. Owner suprised i was doing this - after i left a voicemail and email. Went down - he handed me a completed form that had never been submitted from October 2024. I was again gobsmacked but did not want to get into it as damage done I had to ask - why did you not file this? His answer - you never came to sign it. How is that possible ? Did you tell me it was ready? I phoned and emailed repeatedly / daily for 3 weeks before xmas holidays in December 2025. I spoke to receptionist who passed on messages to you. I left you direct VM and emails. No answer. No come down to sign. His answer - too long ago for me to remember. I said that does not make sense- 3 weeks of calling - his answer ..'just stuff...i dropped the ball'.

My 2022 Tax return was completed by someone in this firm. During the re-assessment CRA requested a…read moreparticular form to be submitted for foreign taxes. Three times the wrong form was sent, CRA now adding interest charges and withholding all tax rebates until this issue is resolved. The effort made by the staff member to resolve this situation was minimal,.. blame being laid on CRA when in fact the tax return was not completed with the required forms. We are now heading into another tax return and this situation has not yet been resolved. I have hired a new accountant who dove deeper into the issues, contacted CRA himself, and managed to re-send the whole return, this time with the appropriate documents. Having written the owner to voice my complaint,...with no result, no response...I am posting this negative review to forewarn others of the shoddy service provided by Complete Tax and Business Services.

Excellent service. I have been going here for many years, and wouldn't go anywhere else. Staff…read moreare extremely efficient and helpful. I would highly recommend Gateway. Owner and staff are very knowledegable.