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Hair by Kayla

5.0 (1 review)
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Services - Hair by Kayla

Hair styling

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French Twist Hair Salon

French Twist Hair Salon

4.0
(12 reviews)
3.9 mi
$$

Of course I never got a response nor a refund. It has cost me $350 for these roots to be lightened…read more Plus tip. Which People like this take 30 minutes to make a costly mistake, and do not care at all even if it's just before a bride's big day. Hayley bragged about being a millennial whose job it is to care only about herself and how she won't ever have children because she drinks too much. I don't know why I didn't run. Lesson learned. Don't make the same mistake.

Fraudulent and deceptive practices, so beware! I had left a good review for this salon after a hair…read morecut, as I did not have any issues with the skill set of the owner, Hayley, or the cut. However, I have now had to file a 93A claim, as the owner is in the business of fraud. I booked a partial foil and the cost of the process is $110.00 on the salon's website. Even a full foil is quoted as $145.00. I left the salon being told I was charged $140.00, and tipped appropriately, only to come home and view a $283.00 charge to my card. I immediately phoned the owner, Hayley, who told me that she had put in a volume and tint process, plus dried the hair, all a la carte, and the charge was $283.00. I had never requested any extra tints or a full foil, let alone a volumizer, as my hair is crazy thick. I was informed by Hayley that SHE decides what products to put in a client's hair and does not need to discuss with them?? I gave her a chance to refund for the undisclosed products and she refused - Nice customer retention strategy. Avoid this scammer. The charge is now disputed with my bank, and a consumer complaint filed with the AGs office.

Photos
Couture color bar
Couture color bar
Some of our product selections
Some of our product selections
Hayley and Lilly

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Hayley and Lilly

Hair by Kayla - hairstylists - Updated July 2026

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